Noah’s Bagels

Ordered a simple breakfast egg, avocado and sausage sandwich. The sandwich was given without an egg. I was very disappointed. Check your food before existing.

Reviews are right. Customer service not good. Bagels not good either. Salmon shmear was salmon flavored with no salmon that I could find. Not sure why this place stays in business.

Customer service is not as bad as others have posted based in my experience. It has never been great. Quality product.

Will never return. Waited in line, was cut by several people who were clearly in a rush. I finally got to the front of the line (front of register) and was completely ignored while everyone behind me in line was served.
Horrible customer service.

Poor service, filthy store. Bagels likely made somewhere else, and if they weren’t then I fear for how long they sit out. Staff does not appear very happy to be working here, much less serving customers. And yet I still come here once a month, since it is basically the only place in Montclair to get a variety of bagels.

I’ve been going to this Noah’s Bagels for years and I’ve finally had enough.
During a recent visit with 3 friends we all ordered different bagels with different toppings. Nothing out of the ordinary for a bagel shop. Got the order back and they made 2 of the bagels wrong, they switched the bagels so I had my friends bagel type with my toppings, and my friend had my bagel type with her toppings. Given that we had already waited on the slow service my friend decided to just eat theirs, and I wanted a new bagel made.
I approached the staff person and explained the situation and they acted like it was my fault for the mix up but they agreed to make me a new one. As I was watching they simply scrapped off the topping from the mistakenly made bagel and slopped it over to the newly cut bagel instead of just making a new bagel with topping from scratch! Could not believe what I was seeing. I asked for the manager … turns out he was the person who made the mistake in taking the order and was the same person who decided it wasn’t worth it for him to remake my bagel from scratch.
Manager never apologized and acted like it was my fault for the whole situation.
Can’t tell you how many times we have had bad service at the Montclair Noah’s Bagels over the years. Just look at the overall Unilocal ratings on this one store going back to 2006!!! I never write bad Unilocal reviews, feel its bad karma, but with the continued poor service year after year I just feel its appropriate warn those who don’t already know about whats going on here.

We only come to this Noah’s out of pure convenience. Definitely NOT the LACK of customer servive. Definitely NOT for the LACK of cleanliness of the store. And to be honest, a bagel is a bagel. You can probably get the same quality at Safeway or Lucky’s. How hard is it to toast a bagel and slather a little BIT of BUTTER on it? Yes, I said butter. And I stressed that to the «guy that looked like he just rolled out of bed and probably didn’t wash his hands after using the restroom» cashier. GROSS.
What happened to a simple «hello!» and «how can I help you?»
To the Montclair Staff: FYI. I am a patron and your customer. You need to learn a lesson in customer service. If you are unhappy working there, go to school OR find another job. Do something, because I know that you are not doing ANYTHING right at Noah’s.
I am hoping is enough people complain, their management and staff will turn over and we can get the old Noah’s back.

Horrible customer service. Super disorganized. Got our order wrong (forgot to make one sandwich, out of 4 total ordered) and then argued about it. None of the employees were sassy verbally but if looks could kill… yikes!
Also, they don’t have a restroom.

This place has the worst customer service ever! I ordered a Sesame seed bagel from the cashier and she proceeds to tell me they they are out. I then ask her what they have and very rudely she says «I don’t know, you’ll have to look yourself» I mean, my question wasn’t out of the ordinary, right? Anyhow, I gave her some feed back on her customer service skills (or lack there of) and I left. I wont go hear again. There is another bagel shop on LaSalle that has great bagels with out the attitude

Can anyone say «hi» in this place? The employees act like they’re doing you a favor when they acknowledge you. I like the bagels but horrible service.

I go to this Noah’s fairly regularly on the weekends. It’s busy, but expected for Montclair on a Saturday or Sunday morning. Every time they seem very disorganized. And at least one person comes back while I am there to complain that their order is incorrect. It just seems that this location could offer a little better customer service and be a little more efficient. Especially when they expect that every morning on the weekend will be busy. they are trying but this location just seems to be sub par to other Noah’s that I have been to.

I love our Noah’s in the village. I can get a bagel toasted & my coffee in less than 3 minutes.

Please call them bread rolls and stop offending bagel-​lovers.
An even worse offense (if that’s possible?): running out of said bread rolls on a Sunday by 12:30pm, also known as LUNCHTIME.
If you do get lucky enough to drop by when they have that thing they supposedly sell, get a «Signature Nova Lox» sandwich: bagel (plain) with lox, cream cheese (plain), capers, onion, and tomato. It’s not a bagel, but it’s a damn good sandwich.

this bagel store is montclair is terrible. I have been here on numerous occasions and its always the same. terrible.

Dirty establishment with slow, incompetent servers. I will never go here again especially since they got my order wrong and forgot to make my latte despite multiple reminders.

I love bagels. They’re my «I’ve been a good girl and worked out every day this week» treat to myself (yes, i know that’s weird, but I’m supposed to be gluten-​free so this is my big whoop-​de-​doo naughty treat).
But jeez, guys, can you not EVER get ONE pitiful order correct??? Even when there’s only like three people in line and you’re not rushing to get orders out? i go there because yep, I do love the bagels (that’s when they’re relatively fresh without flies sampling them).
My order — every time — one plain bagel, here’s the curve ball, TOASTED, with plain cream cheese. That’s it. An unintelligent 2^nd grader could get that right.
It’s almost comical standing there wondering how they’re going to F up this time. Last time toasted meant slighly warm. The next time it meant blackened grill marks and crunchy to the core. One time cream cheese was a .05 mm smear that looked dark grey once mixed in with the burnt bagel top…, and when I asked for a BIT more, (yes, I said «BIT» so the adult second grader would understand), I got an eye-​roll and a plop of cream cheese that I could have saved for my next 7 bagel orders.
I don’t know, maybe it’s me. It just doesn’t seem like rocket science — save that for the salmon and capers everything bagel.
I’ll continue to go there, but c’mon guys, like I said, this is my «oh goody, it’s my one saturday a month bagel» day. Just get it right. Then I won’t talk about the time I saw you drop a bagel on the floor, pick it up, slice it, and toss it in the toaster.

Bad experience. Went there and waited 15 mins for one bagel toasted that they ended up not having. I asked for a refund and the manager was very rude. Worst customer service at any noahs I have been to. The manager has no sense regards to the problem and doesn’t want to make a change, therefore I will not go back.

What a joke. Out of everything bagels and don’t tell me until 10 minutes after I order and pay. DO NOT WASTE TOUR TIME! This place needs to get their act together, never again!!!

Noah’s bagels are still the best! And… Montclair Noah’s is not like it used to be… Customer service is POOR. Nice but slower than molasses. I used to go there when Noah actually owned it. It ran like a precise clock. Fast and efficient. As soon as he sold it, customer service gas been poor and runs like a broken wheel. Get it together.

small Noah seen. short line obscured what bagels/​eats available. just went for the
brew
–chelsea coffee (m 1.89)
it’s ok, not so bold, lacked character.
2.5 stars