Sewtime Creative Sewing Center

Real nice and friendly owner and gal. I got a bunch of fabric here to help me thought cabin fever during the blizzard. The fabric I got was $ 9−13/yard (denim and Thomas) as well as zippers ($ 2) and thread ($ 5 – 6!).

I recently purchased a Pfaff Ambition Essential from my new friends at this store. They were so helpful. Let me try different machines. They even said they’d Facetime with me if I had a problem with my new machine after hours. I am glad I made the trip out from Manhattan. Easy bus ride from the E train.

I got introduced to this place by a friend who got a Pfaff machine from here. I have never heard of that brand ever. I wouldn’t call myself an expert nor an amateur sewer but I have been sewing and embroidering for over 5 years now on a regular home machine. I fell in love with the features this brand offers, especially the Pfaff Sensation Pro which is meant for both sewing and embroidering with a huge LCD screen. I came in for a test drive to see if this machine was the one for me. Was greeted by Barbara who was very helpful in explaining any questions I had. I was just awed by what it could do. The numerous fonts… graphics…options to easily make the designs right on the screen for placement. The machines aren’t the only thing that’s awesome here though, can’t forget about all the workers who call themselves a «family» which just makes you feel at ease. They genuinely have pride in what they do there which is sell/​promote/​teach/​help/​repair. I have never felt so relaxed at a business like this to total strangers. The environment was cheerful. Everyone was so helpful. The prices for the machines are less than what you would get anywhere else. If you’re lucky enough to get a floor model it’s even better! They offer financing as well as free lifetime classes and services i believe. They offer you a number to call any reasonable time when you need help on what you’re stuck on, whether it be on a project or just a troubleshooting on your machine.
After purchasing the Sensation Pro I was just expecting to be left with a receipt and boxes in hand but nope… John the Tech opened up everything and setup on the table to make sure that the parts were good and that I knew what I was doing right in front of me. He taught me the basics of how to wind the bobbin, thread the top, and thread the bottom; as well as some features on the stitches and explaining what some of the doo-​hickeys were that came with it. I ran out of time before I was able to learn more but have been insisted to come back again to learn more about all the options this machine has to offer. I was even offered to use «Facetime» with Susy haha! I have a windows phone ;)
Street parking was no trouble at all. Once you step into this wonderful establishment you get to see some works of quilts people have done from classes offered. They also have loads of different kinds of sewing and embroidery threads, buttons, needles, stabilizers, zippers, ribbons, fabrics, patterns, and much more. This place is a dream come true for a crafter like me or anyone beginning to fall in love with this hobby/​line of work. I wish I had known about this place sooner! Anyone who is looking into stopping by shouldn’t even think twice, just drive! or walk… :)
Thank you everyone who has made my buying a pleasant experience! If there were 10 stars on here that’s what would’ve been given :) Hello Sewtime family!
–The fine young kids

I Recently entered the world of sewing and quilting. My friend has been sewing and quilting for a very, very long time. She would only let me by a Pfaff machine and only from Sewtime. I went with her and another friend to get their machines cleaned and tuned. One friend also had a repair.
They had made an appointment. The machines were worked on and completed within a couple of hours, which was expected. We had a nice lunch out and used the time.
Well, long story short, my two friends each upgraded their machines as well as getting the ones brought in for repair.
I, caught up in the machine excitement purchased my first machine.
A Pfaff quilt ambition 2.0. The prices were fair, there is interest free financing if you qualify, so seemed like a no brainier. Just make sure you don’t miss a payment cause the interest it 29.9%. That’s not sew time but the bank. Jon and Susie were very patient and showed me the machine works. I have called several times with different issues due to my inexperience and have always been dealt with understanding and patience. They offer free lessons on the machine you buy, either in their store or the one in Joanne’s of Westbury.
I am really enjoying my machine and I do not hesitate to call or go in for help
Recommend highly

I will come back every time I need anything done with my machine! They did a great job and are super friendly. The price was very reasonable. I am very happy with my experience here!

I was having a problem with my machine and called Sew Time to get some help. I thought I would have to bring in my machine but the lady I spoke to talked me through the problem I was having and we fixed it. So happy! She was very sweet and I am very thankful.

The service here is just tops. They are very caring and guarantee their work. Susie and John are very knowledgable and talented. Pricing is reasonable.
I have never heard a complaint amongst my group of friends that have bought and had machines serviced here.

I went to Sewtime to take their sewing class and was very pleased. I walked in not knowing how to do very much, and finished class feeling confident that I could do some projects on my own. The instructor, Rebecca, was very friendly and knowledgeable. She encouraged us to ask questions and gave us great tips from experience. Classes at Sewtime are effective and you really do learn a lot.
I will say this — when you call, the staff can sound like they’re a bit clueless and disconnected from the registration system they have online for classes. But if you speak to them face-​to-​face or email directly with the instructor, they’re super nice and get things sorted out just fine. Do not be discouraged by the confusion on the phone — the classes are really worth it.
The store itself is well stocked and the staff know their stuff. I highly recommend Sewtime! There is no parking lot for the store, as with most places in Queens, but it’s usually not too bad to find street parking within a block.

They have a nice selection on solid colors which I was really happy with. They were very friendly and helpful! I’m gonna go back for my next project! :)

I am writing this review solely on my phone experience with Sewtime.
I just called to inquire about having someone come out and look at my Juki machine, service, and repair as necessary. During the call, the woman apologizes for she is babysitting her grandchild– which I have no problem with as I understand that good childcare is hard to come by. However, I do not appreciate her telling me as I was mid-​sentence, «ok, I gotta go, bye.» click. Are you serious??? Did that just happen? Tell me hold on, tell me something else other than giving me the impression that I am not worthy of your time.
I will not be lugging my machine to your store just to be treated so terribly. Thanks for nothing!