Chipotle Mexican Grill

Chipotle deserves at least 4 stars. Has perfect chicken and love the guacamole. Great place if your dieting, has very nutrious options for any of those dieter. I make a commitment to there every week for summer shredding and its worth it. I strongly recommend this place to anybody.

I been to Chipotles from the west coast to the east and this location had simply no manners in their employees. I really wanted to have this be my go to location because it is so close to my house but I would much rather drive to be served in a more professional way. They had one person doing the carbs and proteins while another did the veggies. My food was sitting there on counter until the I finally was able to add my salsas and lets just say by the time I sat down my food was cold.

Really bad service. There is a rude manager she has a horrible attitude and disrespectful. I’ve been going to this chipotle ever since it first open. I will never go there EVER again.

Ughhhhhhhh! Okay, so overall I will say my steak bowl was the bomb. Good quality meat (hardly any fat and seasoned well) perfectly limed white rice (we all know if that rice ain’t on point none of it is) and everything else no complaints.
Now I will say the wait seriously dragged. On top of that I was only the second or third person in line at the time. The rush came in after me and were not pleased. They started running very low on rice, they completely ran out of corn and they ran out of lemons/​did not restock. 5 min wait on the corn by the way.
I don’t ask for much but when I go to a chipotle I don’t always expect there to be ample and unlimited amounts of everything. Well really I do but more so it’s about time management. If see you’re running low on something before its completely gone-​get those boys to get on it real quick so there’s not that long of a wait. So I had to live without corn and without lemon for my lemonade. I still lived is the point-​barely but I found a way.
Once more, no problem with the actual food just a pain when it came down to the wait and the lack of timely replenishments.

Oh god, I do not even want to give this place a one star rating. I am so pissed that I spent twenty three dollars on their burrito bowls and when I took it home to eat, the rice is not even cooked well and whoever cooked the pork does not, in the slightest knowledge, know how to cook it properly. It tastes like he/​she or whatever just swirled the uncooked pork in a pan and poured a shit ton of salt in it. Thats it. Nothing else. Pathetic. I swear, I do not even want to waste my time calling these people because knowing how their food is served with no care in the world toward their paying customers, there attitude must suck the same as the food they serve. I really hope management reads this or whoever in the chipotle food chain. Disgusting.

I honestly have no clue why this chipotle has only a 2 and a half star ranking. The only reason I am reviewing this location is because it is my FAVORITE location of all chipotles! Very friendly staff, and great, warm and fresh food on the line every time. Sometimes the seating area gets a little dirty because people are here literally all the time but other than that, there are no flaws! Best chipotle I have been to, I frequent this place all the time when I am on break at work!

No wait, I like that. Got tacos. The steak was so fresh, I swear I could hear it moo’ing. Tabasco’s were fully stocked, every soda was available, very rare. Belly is fully stocked, preparing for nap.

While I agree with the other reviewer’s that the employees need to be trained a bit better, the food is absolutely amazing.

i just experienced really bad customer service tonight. I got a burrito bowl and I was waiting for five solid minutes as they were waiting on tortillas for the gentleman’s bowl who was in front of me. I noticed they were very friendly with the guy but when it was my turn their attitude changed. When it came down to the sauce section I repeatedly told her I wanted the spicy hot sauce she still kept reaching for the wrong sauce until I pointed at it. My hand was in the air I was pointing the direction of the right sauce (nowhere near it) and she rudely told me not to point. Even my mother who was with me was bothered by her attitude. The whole staff was rude they need more training on customer service. Normally I wouldn’t bother leaving a review but she was that rude!

Got there well before closing time. Staff announced that they were out of white rice, steak, and barbacoa and would not have any more that night. Not sure how that is okay. Also had several dirty tables and overflowing trash cans.

The service was terrible they didn’t have chicken for some reason and barbacoa. There was a 30 min Wait! The service here SUCKED!!!

the place was clean and the food tasted great, but the staff was what made this place so undesirable
the line was sooo long and it took forever for the line to get shorter, but we were a customer behind being able to order and the girl yells «fifteen minutes on chicken!»
one– no need to yell and two– be sensible, everyone orders chicken with their food, you see a huuuge line of people, why did they not have making more chicken in mind?
and the three girls putting my burrito together acted so poorly: they spoke in stern, monotonous voices, and just slipped on my ingredients; so unladylike!
some parts had cheese, some had chicken, some had lettuce, but not all at once; all of that was $ 9 (a burrito and a drink)
I love chipotle, but these guys gotta get it together.

The Service was very fast, there where 4 people in line ahead of me when I walked into the door, there was literally no waiting at all by the time i reached the counter I was being assisted. The food was absolutely delicious. I got two steak burritos with avacado, white rice, sour cream, and mild sauce. Oh dear, I’m getting hungry all over again lbs.

I already left a review for this location but thought I would give another. This chipotle is the best one I’ve ever been to. There’s g his guy named Diego who works there who is seriously awesome. He always remembers me and is always so kind. Nor sure if he is a manager but if he’s not, he should be.

This was probably the worst chipotle I have ever been to. The staff seemed confused. I ordered a pork quesadilla like I do all the time and asked for them to put corn in it. Once they did that they charged me for a burrito. It was shift change or some staff members have been sent home. They were yelling and laughing and screaming from the doorways. It was really kind of awful to sit there and have them yelling over your head.
I actually usually go to chipotle for chips and guacamole. Their chips are usually Chris and perfectly salted. These chips for oversalted and they were rubbery.
The bathroom had no toilet paper left and people were using paper towels. The floor in the bathroom was dirty and it look like no one has been in there all day. I didn’t get there until three in the afternoon!
Well I love chipotle as much as the next guy I will never go back to this one again. Maybe a new manager is in order.

This location sucks, small portions and when u ask for more they get shitty. They ALWAYS burn the chicken, and whoever that gay kid (I say this because he makes it painfully obvious) is at the register during their Rush hour needs to seriously be fired. He is so inattentive and constantly giggling and making remarks and conversing among employees, very annoying when your trying to pay for your food and go. Bathrooms are usually clean so that’s good. But other than that, I wouldn’t recommend this location. i

Love the steak burrito bowls. I like this location, because they don’t skimp on the ingredients and they are fast and courteous. I don’t eat in, because it’s so cold and uninviting. Very noisy inside too.

I love chipotle but absolutely hate this location. I have not been here in over a year but decided today I would head on over and try it again. And like previous times service is horrible, you feel rushed, they ran out of rice & fajita mixture and were upset that I wanted to wait. The manager scolded a new employee in front of the whole line as to what proper protocol is when they do run out of an item we don’t place the bowl on the side you prep it and keep the line moving when the order is up we will place it on the side for them. Ok now! So I took the brown rice instead which I don’t care for but didn’t want to wait the 10 min and the manager was making me feel very uncomfortable waiting. So I placed the orders and waited on the side for the fajita mix. They placed it in those small sauce and guacamole containers so when I got home and opened it there was 2 strips of peppers in there and a few onions because the container is too small. My chips were stale. Very stale! I was very disappointed in this location in the past and even more disappointed now. It’s getting worse than better every year. If your looking for somewhere clean, pleasant and friendly this location is definitely not the one.

Just had some chipotle, bowl barbacoa all day everyday! Service isn’t the greatest, you do feel a little rushed with the 10 people fixing your order. They are a little stingy on the portions and even when I ask for extra, they make sure I know I’m going to pay extra. But you know what I don’t care, chipotle is good all the time. It’s a very bad addiction I must say! Yeh I know service is blah but the food is so good! I see why there are bad reviews. Food wise only downfall is the rice has been slightly undercooked, nothing major.

I used to love this place but every time I go there it keeps getting worse and worse. I was there the other day with my boyfriend and asked if they had smaller portions. I can never eat all of it and it’s not very good the next day. They told me they did which I ordered. When we get to check out they tell me the half portions are the same price as the full portions. That would have been nice to know when we asked! Anyways, my boyfriend asks if they can have the number of the corporate office and they say they have no corporate. What?! When we got home he looked it up and chipolte does have a corporate office. Shocking.
Last night I went with my brother and it was just as bad. They were literally out of beans, rice, and steak. That’s basically what you go to chipolte to order. I think I need to find a new place to grab a quick dinner.