The Poochie Place

Have visited here several times in past year since first noticing it, after likely having walked by it a hundred times without realizing. What I learned in winter 2014 is that the owner June — who’s always friendly and helpful whenever I have questions or need assistance — has the best dog apparel selection of all the pet boutiques in the East Village-​Alphabet City –Lower East Side area. Nice variety across a range of prices/​quality and carries items by WagWear. I would’ve saved myself (and my pooch) a lot of time and effort had we simply first come here to do comparison shopping. Good selection of toys and bathing-​related goods, too.

I went to The Poochie Place on 11−7−14. I found them on Groupon. My dog received a Bath and a Grooming there. When i dropped him off he was a hairy mess and when i picked him up a couple hours later, he looked beautiful. The owner asked me a lot questions so we both knew what kind of hair cut my dog would be getting that day. I’ve previously gone to different PetSmart Groomers in Manhattan and Brooklyn, and i have’t anyone ask me the questions that this groomer asked me. I’ve been disappointed many times by different groomers over the years but i was not let down by The Poochie Place. i would totally recommend anyone with a dog that needs to be groomed to take their dog to this groomer. I definitely plan on going back for future groomings.

I’m always happy with the haircut that my mini schnauzer get from poochie place. I especially like the haircut that’s done by June. She has great detail to attention! I’ll highly recommend this place to anyone who wants a pretty haircut for their doggy!

This place is really sloppy job
My shitzu one side eye rush is gone and how they talk to dogs is discussing so disappointed

I took my Teddy Bear (Mini Cooper) here last week and was extremely happy with the service and groom Cooper received. They took intent interest in the style I requested, were very friendly and what an amazing job done. I will definitely return and highly recommend their 5* service! Cooper looks gorgeous and has had lots of compliments!

Very happy with this place and my royal regal pooch looks beyond fabulous!
Sweet friendly staff full of good energy.
Ignore any negative reviews.

I have always bathed my dogs at home, and have never taken them to the groomer. But I have a foster dog right now who is very anxious and freaks out when I try and put her in the bathtub. So after a few weeks of trying to bathe her myself unsuccessfully, I brought her here, just for a bath. She was being a total spazz per usual but they didn’t seem to mind. I told them that if it wasnt going well, just to stop and call me, and not to push anything. When I went to pick her up, they said she had been pretty anxious and had tried to jump off the table a few times, but she was clean, soft, and sweet smelling, so apparently alls well that ends well. There were lots of kisses and hugs and belly rubbing going on, and then she refused to leave, so I guess she wasn’t too traumatized! Still hoping I can get her to tolerate a bath at home, but if not, we’ll be back :)

I do not recommend this groomer. When I first brought my dog here, I was immediately uncomfortable with the groomer; I felt that she was cold and unfriendly. She made no effort to make my visibly nervous dog feel more comfortable; she did not even pet her. She never even asked her name – I was the one who said, as I was leaving, «her name is _​_​_​». I am actually embarrassed to say that I even left my amazing little puppy with this woman. I felt very uncomfortable and should have trusted my instincts. I will never make this mistake again. When I returned to pick up my dog, the groomer walked out into the main room to ring me up. As she was doing so, I heard another dog in the back whining and crying. Out of concern, I peeked to make sure the dog was alright. I found that she had left another dog on the grooming table, with the rope/​cord still around his neck. There were no other people back there making sure the dog did not fall off the table, injure his neck, or otherwise harm himself. She had left this poor dog in an unsafe situation with no supervision. When she saw I was concerned, she immediately snapped at me, «HE’S FINE!». I felt sick over this. When I arrived home with my dog I found 3 different bleeding scrapes on her body. I am so disappointed in myself for leaving my sweet dog with this horrible and irresponsible woman. Please do not make the same mistake I did!!!

This used to be my go to groomer, and I never complained about the price tag because the work was AMAZING, people would stop me on the street and ask where they were groomed. If this was a review for all the previous work June did on my dogs, I would give it 5 stars. Im writing this review for the new groomer. I started grooming the dogs myself because sometimes its too hot and they need a shave down, but I splurged this time because my pooch need a good coiff. Keep in mind, the dog’s fur was not overgrown or matted, he was 8 weeks post shave. After 2 hours, I picked up my dog, and he came out looking worse than when I brought him in! He was only there for 2 hours, and the groomer said she spent an hour doing his nails alone. The top of his head was shaved off and his legs and feet were poofy! He looked like one of the 3 stooges wearing a pair of sweatpants! One of the owners called 2 days later and asked how we liked the way he came out, which i APPRECIATE. I was honest and said, he looked bad and that I thought June does a better job. For $ 70, I expect a great haircut EVERY TIME. I think they should charge less if the new groomer does the work. I said I would only come back if June was there and was told she’s only there on Thurs and Fri. So for everyone who likes June’s work, go there Thurs and Fridays!

I have been taking my Morkie, Oscar, to The Poochie Place for 2 years now, and I have always had a positive experience. There have been 2 different groomers, both good, with my preference for the new one. Oscar always returns well-​groomed, happy, and free of any minor injuries. The prices are a bit high, but my little guy is worth it. In addition to grooming, the shop has adorable accessories and toys. The staff is always pleasant and concerned with positive customer service, too.

It’s unfortunate that June has to resort to calling unhappy customers liars to cover up for her poor customer service and oversight. Certainly not how Unilocal advises good business owners to respond to reviews. Unilocal is about real people, real reviews and you can’t make up these kinds of facts. I had someone with me who witnessed some of the interactions that occurred.
When she asked me to bring in my dog to look at, I would not have said that I could not go right then and asked if she would be there after 5 pm if I was in such a rush.
I have only spoken to the owner when I called the store. I have never received a message or request to speak with her since, making it impossible that I refused to speak with her when there was no request to refuse.
I’m not the only customer to have a dissatisfied experience and similar opinion. Check out similar reviews on citysearch and decide for yourself.
10/​21/​2009 Update: Love how the owner comments on my original review stating that I refused to speak with her and when I call her out in my update review, her original comment suddenly disappears and she posts a «revised «one to my update that now says I hung up. Trying to hide the comment rather than just updating to say she was incorrect is telling enough. Move on!
10÷30÷09 Update: Now, June has again deleted her ¹⁰⁄₂₀ comment to hide that she called me a liar and rewritten her comment in her latest ¹⁰⁄₃₀ comment rather than updating to recant her statement. She also now says she called back yet I have no call from her store in my phone records or a voice message from her. If half as much effort was spent on putting the customer first, this situation could have been avoided in the first place.
6÷7÷2011 Update: After more than a YEAR AND A HALF, the owner still wants to defend point for point by posting a 6÷1÷2011 comment that includes more misstatements. Saying I admired her customer service is a gross exaggeration (and my original review proves that). Fellow Unilocalers, you decide if things have changed.

I just brought my puppy for the first time to get groomed. The final price was expensive, but my puppy is adorable! They gave advice when I didn’t know how to cut her hair, and they followed exactly to what I wanted. She smells great, and they were able to get all of her mats out. I was able to resist the temptation to buy things for my puppy, although I don’t know about next time!

My dog loves this place. The girl that groomed my pup was super friendly. And yes it was kind of pricey… but so is everything in NYC. Honestly, we were taking our pup to PetCo and they did a crappy job there and it was JUST AS EXPENSIVE! When we brought him to The Poochie Place it was like a doggie spa. They gave him an oatmeal bath and a blueberry facial. He enjoyed every minute of it.

My cocker spaniel has been groomed 3 times at poochie place and it has always been great. It is fairly expensive, but it is close to my apartment and the girls who work there are friendly and, more importantly, actually listen to your requests when it comes to the haircut. Also, the store itself is adorable and you always end up buying something unnecessary for your pup when you are in there.