Avoid this place unless you want nasty, rude workers who give attitudes to customers for no reason!
Amanda J.
Tu valoración: 2 Brooklyn, NY
I was suppose to go to the 7th ave Starbucks near McDonald’s but accidentally went the wrong way and found this Starbucks. No big deal I’ll just go to this Starbucks since I only have 10 mins left before the happy hour ends. This is by far not the friendliest Starbucks I’ve been to and horrible customer service. Most of the employees were not smiling. I ordered a venti s’mores frappé, a grande iced green tea latte and bought a tomato mozzarella sandwich. The cashier asked for my name for the s’mores frappé but he was writing it on a grande cup. So I corrected him before the barista makes it in a grande cup and he gave me a not very welcoming vibe. I asked for a bag and one of the barista ignored me. Although I still got a bag but she could’ve assured me and said«sure». When I got the sandwich, the tomatoes fell out and it only filled up half the sandwich. The rest was just plain bread. On the good side they made my smores frappé very good.
Christine C.
Tu valoración: 2 Brooklyn, NY
I came to this Starbucks to take advantage of their Frap Happy Hour. I ordered a S’mores Frap but the cashier put me down for a Caramel Waffle Cone. I only found out about the mistake when I was on line waiting for my drink. Another worker offered to make me the correct drink. I saw a free seat and afraid it would get taken, I went to put my stuff down. I came back to the counter and I was kept waiting for another 20 minutes. The worker who spoke to me before said she made the drink but I wasn’t there so they gave it to someone else. She didn’t even apologize, she just shook her head. I was already frustrated, but now I started feeling angry and slightly humiliated. I understand being busy but that doesn’t justify acting like the customer was in the wrong when I didn’t do anything! I walked into Starbucks at 5:30 and this happened at 6:20. Almost an hour waiting for one drink and they didn’t do anything to make it better! They didn’t give me a larger size of the drink; they didn’t let me have the drink they mistakenly made. That’s fucking terrible customer service right there. I wish I could get my money back. I’m certainly never coming back to this location ever again.
Celeste B.
Tu valoración: 3 Brooklyn, NY
Stopped by this Starbucks to redeem my reward offer. The cashier redeemed my reward and took my order — unfortunately without checking stock! Of course I later found out the item I ordered wasn’t available. Thankfully the staff member fixing the sandwiches and desserts was more helpful then the cashier. She spoke with the manager on site who granted me a courtesy gift certificate but I had to make another selection for the reward I redeemed. I had originally planned to eat on site until I noticed a homeless man that I had seen outside now sitting at a table. The growing aroma drove me out. I’d return but some of the staff there definitely needs more training,
Casey P.
Tu valoración: 5 New York, NY
Came in. Picked up a water. Reloaded my balance on my phone. Scanned the barcode. Walked out. No complaints!
Bo G.
Tu valoración: 1 Chelsea, Manhattan, NY
Made a order for strawberry banana smoothie. Stood there watched that guy doing the drink. He didn’t put banana in my drink before he put in the blender. So I ask him, why u don’t put banana in? He goes. Oh, we run out of bananas and it’s going to taste the same ! I said: no, u should let me know and I decide if I want to continue take what I ordered. He shakes his shoulder, looked back at the clueless cashier. Nobody knows what’s going on, in Starbucks ! U lucky if u get your order right !
Jessica K.
Tu valoración: 1 Brooklyn, NY
This is the absolute WORST Starbucks. It’s unfortunately the closest one to work. Can’t make a cappuccino(always ends up being a latte because they don’t steam the milk enough), they often run out of milk(how does a coffee shop run out of MILK) and they are RUDE. Been here over a dozen times and I bristle at every single employee’s attitude. Get a clue about how to treat customers!
Asher L.
Tu valoración: 1 New York, NY
I was only person on line it still too 3 or more minutes to get a sandwich warmed and a white mocha. After that my sandwich was left in oven for about a minute after the buzzer started and it was burnt a different worker came over and instead of removing my sandwich just opened the oven and left it in there for the other person to take out. Finally after that the person never told me my drink was ready and i waited another 4 minutes and by then my drink was only warm.
Alice K.
Tu valoración: 1 New York, NY
The worse experience just now. This girl was incompetent and she had the nerve to get frustrated with me when she was the one that couldn’t do her job in the first place. I just wish I got her name so you Unilocalers going to this Starbucks don’t have to deal with her stupidity. Went in today at 11am. As a Gold member, Starbucks offers a lot of deals. So I went in to use my deal: ‘Any(emphasize on ANY) breakfast sandwich and ANY handcrafted espresso for $ 5. First of, she was stupid and was like why isn’t your card working? Like she’s blaming me that I told her the wrong deal when I even showed her the offer code and everything. Then she got my order wrong. She gave me a regular coffee. So, I stood there and told her I wanted an Americano. Instead of fixing my coffee, she starts to ring me up for a 2nd order. So I corrected her, and told her I asked for an Americano before and she gave me the wrong coffee. She gives me a dumb-ass look and starts speaking to me like I’m the stupid one. If I could give a negative star for my experience just now, I would. That one star is for the workers during rush hour that are capable of making 10 different types of drink within 5 mins.
Marquis C.
Tu valoración: 3 Woodland Park, NJ
One of the cleanest locations I’ve been to. Very well kept. That’s due to how well staffed this location is. They’re not one of those stores that tries to cut costs by keeping only 3 people on staff. They obviously realize that quality will stay consistent with more people on hand to attend to the store’s needs. On the flip side? Not the friendliest Starbucks partners I’ve come across. As someone who was a barista for a good while, I always made it a point to make every customer feel welcomed and that their transaction was worth it, no matter how big or small. They could use some reinforcement in the«3rd Place» training. Still a decent location, nonetheless.
Allene T.
Tu valoración: 4 Manhattan, NY
I don’t normally review Starbucks, but for the ones that separate themselves from the rest, I do. I was in need of a jolt in the middle of a dreary day and ended up at this location on 6th avenue — in the middle of a freaking protest. So, it was packed outside. Surprisingly, however, there was no line to order inside and I got my order fairly quickly. What set this place apart was really the customer service. The cashiers and baristas were friendly and didn’t give off that nasty attitude that some Starbucks employees sometimes have. Cheers to these guys for getting it right!
Meg N.
Tu valoración: 1 New York, NY
I wouldn’t eat anything in the pastry case here as I’m currently watching them swat a swarm of fruit flies or gnats out of it with very little care that the bugs are touching all of the food.
P. L.
Tu valoración: 1 San Jose, CA
This is got to be the rudest and worst Starbucks. Employees that don’t care, spill water all over people, and generally terrible!!!
Daniel K.
Tu valoración: 2 Brookline, MA
Stopped in here for a few hours to get some work done and wait for a friend coming in on the megabus. As far as starbucks goes, its a pretty busy location that actually seems to run fairly efficiently. My coffee took about 3 minutes to reach my hand. The music feels louder than the usual starbucks auditory assault. The seats are fairly uncomfortable, probably to discourage loitering too much. There is one power outlet in the central seating area next to a column right in the middle of the place and the wifi is of course free. if not for the uncomfortable benches and loud ass music, I would probably have enjoyed my experience a lot more.
Marie T.
Tu valoración: 3 Hong Kong
Nothing different about today’s coffee. Starbucks is… Well… Just Starbucks. But there’s spacious seating space at this location and the line moves pretty quickly at 10 am. Nothing. Else. To. Say.
Venkata M.
Tu valoración: 3 Levittown, NY
Just another Starbucks, slightly bigger than some of the other places.
Alan T.
Tu valoración: 2 Brooklyn, NY
Why is it so hot in here? It’s not even a hot day out. I feel as though it’s hotter in here than it is outside. I’ve never been to a Starbucks before that had this poor of temperature control. Maybe this will be my go-to spot once Winter comes. Alas, I already purchased a grande green tea latte with little ice, so I will simply stay, study, and adapt to the temperature.
Karin G.
Tu valoración: 3 New York, NY
The Starbucks in our block(everyone has one, right?) Service is just like every other Sbux, totally varies depending on who is barristering. You can really tell the employees who actually give a damn about getting the drinks right and fast and those who are more interested in gossiping. But, they do get my frappacino right most of the time, so its all good
Brian M.
Tu valoración: 4 El Paso, TX
***Just FYI for newbies, it doesn’t matter what size cup(Tall, Grande, Venti) you bring in for your refills, any size is $ 0.50 or $ 0.54 with tax or free with your gold card. ***Just be careful with a fairly new gay Black barrista guy that works here(you’ll notice him immediately due to his feminine nature and super tight polo uniform). He says he is the«Manager» and told me that I cannot get a Venti refill when I brought in my Grande cup and I’ve been coming here for 3 years and counting and NEVER had a problem. Please regional Manager of Starbucks in New York, re-train this guy or lay him off, he has a VERY bad attitude and doesn’t know the rules despite the face that he calls himself a «manager» On the other hand, the rest of the crew are always pleasant and set an example of how barristas should be at every other Starbucks
Jim P.
Tu valoración: 4 Brooklyn, NY
So many freakin SBUX around, that I have to end up killing the planet a little bit, by getting a receipt, so I know I’m Unilocaling the correct store. Well this morning, at the height of the morning rush, 8:30am, this group, with their headset order taker, got me in and out of that store in less than 2 minutes, and I really didn’t think it was going to be that quick. I’ve waited 5 times as long in other stores, with only a quarter of the number of people in line. Granted, I just get my Pike place roast. Not brain surgery, but if they can get me out of there that quick, I’ll probably be coming back.