Polite service, quick and efficient. Very nice baristas here. I enjoyed my coffee along with a slice of the Iced Lemon Pound cake. The music was great, like James Brown playing in the background, old school funk, nice! My drink was hot, made right without any mistakes. Free wi-fi. It was nice to sit down and chill after all the walking around while visiting NYC.
Paul G.
Tu valoración: 2 Manhattan, NY
Less than stellar staff at this location make for unnecessarily long wait times to order and for your drink. They always seem to be frenetically busy behind the counter, so it’s very mysterious why everything takes so long.(Also they tell me they do not offer while milk after noon, only skim and half & half. What the heck?) Aside from that, quality of food and beverage are always fine.
Michelle L.
Tu valoración: 4 Livingston, NJ
Maybe I’m just hot on this Starbucks, but I’ve had really great service here. My drinks are always made to order and the service is reasonable given the times and days I’ve visited. The baristas are seriously some of the most friendly I’ve come across, which is why I probably had such a good experience and kept returning. They were laughing, smiling, looking like they were happy to be there and acknowledging each customer. That goes a long way in my book.
Ray L.
Tu valoración: 3 Flushing, NY
The Starbucks here really tiny and there is nothing special about it. It is really close to my workplace so I’m here quite often. They have messed up my order a few times but I always have to run back to my office so I don’t have time to ask them to make it again. It is often crowded when I visit and sometimes takes a bit of time to order
Tina C.
Tu valoración: 3 Queens, NY
Very minimal table seating. One ledge for standing and bar stool seating for laptops and tablet addicts. No bathroom facility on site. Service is average. Space is small.
Ray Z.
Tu valoración: 2 Manhattan, NY
This location boasts horrible and very rude customer service. Forget the sugar, they will give you 2 scoops of attitude here! They DO have a bathroom here, but its covered by a curtain and they wont let you use it unless you tip them.
Nicole D.
Tu valoración: 2 New York, NY
I’ve tried this Starbucks a few times and I’m done. With two other locations close by at 26th& Broadway or 29th& Park, I’d rather go to those if I’m going to Satrbucks. This is a small location with a couple of tables and counter seats. But it’s the drinks and experience at this location that have turned me off. One of my regular drink orders is a venti iced tea, so I know how it’s made from getting it at various locations. Starbucks is very procedural in how their drinks are made, so it surprises me that this location isn’t able to get my drink right. Once, I asked for light ice. The pickup counter is right next to the«barista» so you can hear everything they say. The so-called barista read outloud that I asked for light ice to one of her coworkers and proceeded to say«you know what that means». She proceeded to load up a heaping measured cup of ice. Suffice it to say, my venti drink was half ice and more than usual if I had gotten it regular ice and at any other location. Another time, I ordered the same exact venti iced tea but it tasted bland and watered down already. A different barista made my drink but didn’t put enough pumps of the flavor I asked for. Why is there no consistency when it’s a chain that is highly standardized?
Kelly Z.
Tu valoración: 1 Los Angeles, CA
This is the worst Starbucks I have ever seen in my life. It’s not busy at all but the cashier clearly doesn’t have any idea of what drinks they have at Starbucks. They don’t even know that they put up the new menu and keep asking me to get something else. And after I order what they insist me on getting, they gave me something else. I’m just wondering how could this shop survive in the 5th avenue, it’s like a joke, literally.
Rachel E.
Tu valoración: 1 New York, NY
I have never had service this poor at a Starbucks location. The store was not at all busy, and my drink(just a plain iced coffee) took over 5 minutes. The staff was rude when I requested cream because the self-serve cream and milk containers were all empty. It appeared that the garbage cans had not been emptied in days. They were overflowing. I am extremely disappointed.
Haitian Q.
Tu valoración: 4 Brooklyn, NY
I love the location. The baristas are friendly and quick! Always a line, but it moves fast. Have never been late to work. Its small though, not a location I would visit if you need to get work done.
Cindy Y.
Tu valoración: 1 Brooklyn, NY
Tell me how they don’t have change for $ 50 are u serious @ 1;40pm. This place definitely need new management
Howie L.
Tu valoración: 1 Hightstown, NJ
This place is a normal Starbucks, a tad on the small side. However, the service that I received on more than one occasion was horrible, twice in the last week. My «barristers» actually snicker and scowled when responding to me(Anthony and Rachel). I’d maybeeeeeeee understand if I was out of line or one of those picky drink ordering people, but I’m very run of the mill. For example, when I was there today, after I got ordered my large coffee, I asked Rachel at the pick up section for 3 mini packs of honey. She snickers at me and throws my an attitude when reply, «The honey packs are w/the cashier…» After she said that, rolling her eyes, she instructs Anthony to give me some honey packs. He hands me ONE pack of honey, also with a look of disgust, like I called him a name or something. Unbelievable… This place needs a real manager to come and teach them some very basic customer service skills.
Valerie K.
Tu valoración: 4 Flushing, NY
This is the least busiest, also the better staffed, Starbucks near the office. I don’t have to wait on line behind twenty people at a time every time I want a cup of coffee and even when they are busy, they get through the orders and drinks quickly compared to the one on Park or on 5th.
Allene T.
Tu valoración: 4 Manhattan, NY
I’m not usually around this area, but I stopped by for some half-priced Frappucinos during happy hour(3−5pm). They have the green tea matcha frap here! It’s not on the menu, but if you ask, most places give it to you. I loved that this location wasn’t ridiculously busy, either — plenty of space and seats to go around, and you don’t have to wait an hour for your drink. What sparked me to write a review on Starbucks was how nice the baristas were!
Brian M.
Tu valoración: 4 El Paso, TX
One of the two closest Starbucks near my crib –Staff are pretty efficient and friendly. –Surprisingly, this particular store has more electrical outlets on their walls than any other Starbucks I’ve encountered in this city so far which is a major plus –Sofa-style seating(though limited) I would definitely return to this Starbucks to: –For those who live nearby: «Work» from home with my laptop since I don’t have to use my laptop battery and can just plug in the charger to the outlets –For tourists/locals: Take a coffee break while in the area and ‘charge’ your Iphones(if necessary) to the many open electrical outlets on their walls
Phil H.
Tu valoración: 3 New York, NY
Did not even know this Starbucks location was close to my office. In fact, with less than a dozen reviews I don’t think many people know its here. Sure, it’s small and in a nondescript spot along 5th Ave and 28th, but there were a few wifi hogs here even at this location. It a tiny but efficient Starbucks with friendly baristas who serve up your caffeine pretty quickly. Not much seating save for a few tables and counter space along the wall. Small display with coffee retail products to purchase. I guess they get a mix of tourists and local workers from the surrounding area coming here. Now that I know this one is here I might use it rather than the more crowded location on Park Ave around the block.
Yekaterina M.
Tu valoración: 4 Woodside, NY
1. They are really efficient here. 2. I came in recently to a sign«We now brew Clover.» An extra $ 0.70 over the regular price will buy you a drip coffee from an $ 11,000 Clover machine, the same thing Café Grumpy and Stumptown use. And it is delicious. None of that burnt/acidic taste you’ve grown to associate with(and thus tragicomically subconsciously love, and crave in) your cubicle after drinking Starbucks for years.
Tiffany D.
Tu valoración: 3 Arlington, TX
Consistent and free wifi keeps me coming back for more. It could be a little cleaner– my table had cups from the previous patrons but I was freezing and I needed to rest my legs with Paul H. Try the Salted Caramel hot chocolate. :) It’s my favorite drink to share
Jim P.
Tu valoración: 5 Brooklyn, NY
I have 2 Starbucks that are equidistant from my office. However, I can always count on THIS one to get me out the door in under 5 minutes. It makes a huge difference in my day. I’ve yet to run into any Starbucks location that moves as efficiently as this one. Barring some joker coming in with a «list» for their office, you’ll be out of here quickly.
Jane K.
Tu valoración: 3 San Francisco, CA
There are times when you just give in and go to Starbucks. And since the Flatiron has a disturbing lack of top quality brewers, I do find myself frequenting this location for my cuppa. It’s a tiny cramped space that attracts a combination of Empire State building tourists and local Madison Square park worker bees. The line moves quickly enough — though the backwards Starbucks rules reign: if it’s really busy, you’ll get your drink in 5 minutes. If it’s really slow, you’ll get your drink in 10 minutes. Another qualm I have applies to the location of the sugar & milk station. Placed strategically in front of the call counter, you have to squeeze through everyone stirring sugar and milk to reach your drink. They don’t have as many food options at this location either, so go elsewhere for an eggwich. Now let me get back to my $ 5 pumpkin spiced latte — it wasn’t easy to get.