Sean O Henry, MD

I wish I could give 0 star or negative stars to this business!!! As everyone says front desk is so unprofessional and rude. All the doctors are in such a rush that they tell you nothing or inform you important info that is critical to a pregnant person. May be they are only suited for doing simple Pap smear and that’s all. Please god forbid you ever become pregnant, make sure you find a real obgyn doctor who is competent, knowledgable and informative. I was shocked when I transferred to new practice and the quality if care I got from my new dr office.

I give nothing by 5 stars to Dr. Henry. He’s so approachable, funny and experienced. No drama, no attitude. He’s very straight forward and puts you at easy in one minute. Gets you in and out with all the info you need. Love his new location on 5^th ave and 61^st. I am expecting my fist baby and couldn’t be happier with my OBGYN choice.

I’m a fan of Dr. Henry. He’s very fun and considerate and puts you at ease. He is very funny and outgoing and yet has a wonderful bedside manner if/​when things turn serious. He is the only reason I still come here. The staff is just awful. Not only unfriendly, but insensitive to the situations/​needs of the patients. Equally terrible over the phone. If they even return your call. I have called on multiple occasions and have a hard time getting anyone to return a phone call. I have been at this office for a few years and they have remained consistently unprofessional. I hope the Doctors of this practice realize how unprofessional and at times, rude their staff can be to the women coming in to seek medical care.

Still LOVE Doctor Sean O Henry. I actually don’t mind getting my lady parts poked and prodded because he’s such a saint.
However, still deducting stars for the rude staff. Perhaps they need a pay increase? I’m not sure why these ladies are so miserable. The worst part of the doctor isn’t a giant metal rod in my vagina, it is the giant jerks at the front desk.

Wait, what? One angry review? You’ve got to be kidding me.
Dr. Henry is pretty much the greatest. Everyone I’ve ever spoken to in the waiting room agrees with me… and he was recommended by a friend. Now, no lies. The office assistants could stand to be a little more customer oriented. But come in and be nice to them, be a little patient, and y’know what? They’re generally nice people. Just perhaps not forthcoming. If they say you have a bill due? Cool. Agree. Either pay it, or try to work on a schedule to do so. I’m not sure why anyone would feel the need to argue the point. But also… this review isn’t about the office workers.
Dr. Henry himself is a gem. If you are uncomfortable with him being the only one in the room, say so. The nurse does triage, then he comes to do the actual exam. He and I spend the whole time laughing and cracking jokes… it’s more like a social occasion with a gynecological exam thrown in. I look forward to seeing him. One time, though, I did ask him — what brings him to gynecology? He smiled a broad smile, and said simply, «I really like babies.» The second layer was that most of the time, he is seeing women who are healthy, and having their yearly checkups. They’re as eager to be done and have a good day as he is to make sure it happens. That allows him more time to focus on women who need more time. Which makes a LOT of sense.
He has been there for me during a few health scares, always talked me down from my anxieties, and is an absolute delight. I think anyone out there should be honored to have him as a doctor. That is, until his significant other makes their fortune, and they go buy an island and drink cocktails all day. So get him while you can. ;)

Dr. Hedley has suddenly moved to California. If you are pregnant the office will not notify you of this until you go in for your monthly appointment. I found this out yesterday when I went in for my monthly appointment. It’s pretty stressful to find out in the middle of your pregnancy that your doctor is gone and the horrible front desk staff did nothing to ease the blow. I loved Dr. Hedley, she is a great doctor. However, the staff at this office is atrocious. They are rude, disrespectful and argumentative. They behave as though they are adversaries, not allies of the patients. Don’t even bother trying to call with a question about your health, you will be put on hold for 10 + minutes and then possibly hung up on, as happened to me on multiple occasions. Find yourself a new ob-​gyn. Dr. Hedley is gone, save yourself from having to deal with these awful women.

You guys are going to be broken-​hearted! I just called to make an appt. & the receptionist said Dr. Hedley is (temporarily) moving to San Fran at the end of the month! She was the best doctor I’ve truly ever been to. She is extremely knowledgable as well having the most kind bedside manner. She is so down to earth & unassuming. She put me at ease during uncomfortable situations. I will really miss her but hopefully she will be back next year.

Thank you Unilocal for helping me find Dr. Shawna Hedley!!.
I found Dr. Hedley via Unilocal and decided to choose her as my doctor due to her positive reviews. After visiting the office, I now understand why everyone was so positive about their experience with Dr. Hedley. She is amazing!
I didn’t encounter any of the issues the other reviewers mentioned about the staff. The staff was very nice and efficient. The office was generally peaceful, quiet and clean. Appointment was held on time (with 10 – 15 minute delay which I think is normal in a doctor’s office).
Dr. Hedley listened to all my concerns and was very thorough in her examination as well as when she was answering my specific questions. As one of the other reviewers mentioned, going to an OBGYN is not the most entertaining adventure and yet Dr. Hedley makes the experience as pleasant and comfortable as it can ever be. She is extremely patient, helpful and informative in her answers.
I would strongly recommend Dr. Hedley to anyone who is looking for an attentive and knowledgeable doctor who will adress all concerns and follow up on any items that need to be followed up on.

Dr. Hedley is professional and courteous. She definitely makes the dreaded trip to the woman’s doctor easy! I would recommend her to any one of my friends.

I went to Dr. Henry based on other reviews for the practice under Dr. Hedley and a friend’s recommendation. It was horrible. The front desk was a hot mess with the girls having very inappropriate conversations in front of me and lost my important paper work my other Dr. had just faxed over… there were also boxes of files spilling out all over the place. I then saw Dr. Henry for a consultation on 3 large fibroids I recently learned I had. he told me to just take Advil for the pain b/​c all the other treatment options would make me infertile. I asked about medication. I had read about Lupron and he told me that would also make me infertile. I found out later from my breast surgeon that it is quite the opposite. They use Lupron to protect fertility! He then examined me WITHOUT ANY NURSE IN THE ROOM! I was shocked. I left there very upset and tried to put the whole experience out of my head and look for a better Dr. and Office.
Fast forward a few weeks later. I receive the ridiculous bill for this consultation from them and like 7 days later the office manager calls demanding payment! A WEEK! And she kept saying that other people already paid the bills they just sent out. Well congratulations to them! I still just received it. She basically accused me of lying. «That’s impossible! I mailed it out ³⁄₆ and today’s the 15^th.» Yes EXACTLY. The post office does need time to deliver mail you know! Then I spoke to Dr. Henry and I let him know how upset I was by his service, the ridiculous fee he’s charging and the fact that I was harassed at work for a bill that I just received! Oh and by the way, I WON’T BE COMING BACK!
So be aware, just because everyone else thinks the world of this office, it is not all that it’s cracked up to be! MOVE ON!

It’s strange to proclaim love for my «lady doctor». Who really enjoys getting poked and prodded in all the wrong places at regular intervals throughout the year? If you do, we have other doctors that can help you with that interesting issue.
The truth is, to actually enjoy the good-​times in life, we simply must «do what we have to do» in order to ensure a healthy well being and peace of mind. While it’s not always pretty, the outcome of preventative screenings and procedures are typically well worth the investment.
Dr. Hedley was quite a great «find» among the many OBGYNs in the New York area. She is knowledgeable, friendly, takes your concerns seriously, and makes time for her patients (and spouses should the occasion arise!!).
Her office is conveniently located just west of Grand Central Station, comfortable, and I feel like the her front desk staff is just fine. Despite the negative reviews for the staff I’ve read, I think I have a good sense as to why they forego the niceties, ask and answer questions directly, and have to put callers on hold. Not only are they responsible for scheduling appointments, taking caller’s questions, and dealing with insurance issues. They also must process all these things (and then some) for numerous present patients. Moreover, there are only about 2 – 3 of them on staff at any given point.
The good news is that the office isn’t «perfect». Therefore, another patient’s impatience is your gain! If you can weather the front desk to get to see Dr. Hedley, I promise you will come out a winner. A little bit of brown-​nosing will go a long way with the staff if you want to become a new patient or squeeze into an earlier appointment. You attract bees with flowers; not yelling, swatting, and such.
The only reason that I withheld one star is because Dr. Hedley only delivers babies at St. Luke-​Roosevelt hospital. Based on research and reviews I’ve done on their maternity facility, I will not be comfortable giving birth there. Additionally, Dr. Hedley, Henry, and Christopher do not deal with the hoity-​toity birthing center if that’s they style in which you would like to bring life into this world; while you probably could care less like me, it’s something noteworthy if that is your decision. I was also scared-​off because the hospital seems to favor c-​sections a bit too much for my comfort and the nurses are said to have little patience for pregnant women.
Regardless, if Dr. Hedley is your only option for giving birth, try not to look too far into my research on St. Lukes-​Roosevelt. It’s the doctor that counts the most, and you’d be in good hands with her or either of her male counterpart practitioners (Christopher or Henry).
To be very clear, my main reason for not using Dr. Hedley for giving birth someday is due to the fact that I will need to be observed by a high-​risk doctor due to my God-​given abnormalities. While it is not always necessary to have a high-​risk doctor should you have similar procreation limitations, it’s a precaution that I’ve determined is worth the investment. Therefore, I will be giving birth at Mt. Sinai where I’ve met with a perfect high risk practice that takes care of all my needs and screenings on-​site. But Dr. Hedley is still my regular appointment physician for as long as I’m in New York. I think she’s fabulous and hope you can book her if possible. Good Luck!

Dr. Henry is a knowledgeable and friendly doctor. It means a lot that I do not mind him staring at my lady bits in fluorescent lighting – mostly because he seems very nice and talks a lot! Most importantly, he did not appear to consult my chart and then begin to make judgments about my behavior, overall health, how long it would be before i get the baby bug, etc.
On the other hand, the front desk women are kind of miserable. Why the attitude, ladies? Just book my appointments, answer the phone (!), and for the love of God, don’t tell me that «no news is good news» when we’re talking about the health of my internal organs. I cannot see them or the test results myself, so really – are you serious? That’s not responsible in the least.
There is potential for this rating to increase if he were to hire some nicer front-​desk people. SHEESH.

I visited Shawna Hedley for my annual exam last week. I was super anxious because I switched providers and I only had heard about Dr. Hedley via Unilocal.I wasn’t really sure what to expect.
I have to say that Shawna Hedley is absolutely amazing. Her bedside manner is phenomenal, and I really mean that. With my old doctor, the annual exam was mildly unpleasant because it felt awkward. With Dr. Hedley, I honestly didn’t even realize that the annual exam was over until she said, «You’re all set!» She kept me feeling at ease and really comfortable during the exam by talking about bad soap operas and college. I didn’t feel the least bit nervous or worried after I had met her for the first time!
I had no issues with her office staff, actually. There was a small hiccup with scheduling but the office staff took the initiative and booked me for the next available time slot and called me to make sure that I was aware of the scheduling change. Mistakes happen, so I was okay with it.
In summary, Shawna Hedley is awesome and she made the entire process comfortable and easy. She is thorough, and I feel like she actually CARED about me.

I have been going to Dr. Headley on & off for years, I called a few days ago to make an appointment & was told by the very RUDE receptionist that I will need to leave a credit card number or pay $ 200.00 at the time of my visit.
I told her that I have insurance, the receptionist stated that it doesn’t matter & when I began to pepper her with questions she became angry with me because she could not answer them and placed me on hold to speak to someone that never came on the phone. Wow, Dr. Headley you need new staff, this is a clear representation of you.

She is the best. She is very quick and listens to your concerns while providing noteworthy information. I enjoyed my visit with her and I will definitely be going back to her for any other services needed. She is super nice and thorough with her work.
Although there was a nurse or whatever she was there that got a little testy with me, when she asked me the last date of my annual, I told her february but forgot to mention what year. I just assumed she would know it was last year 2010, because you only get an annual once a year. I guess that was common sense to me but not to her. She was nice nevertheless afterwards, just kinda turned me off with her abrasive-​ness at that moment.
And I actually went on my lunch break and made it back to work in due time. it was a good experience, I am happy i took all the previous Unilocalers reviews and went to her.

The only reason this office does not get 5 stars is the office staff. I’ve been going here a little over a year now and could not be happier with Dr. Henry. I’m not pregnant, however if I ever do get pregnant, I 100% want him as my doctor. He’s personable, knowledgeable, and makes me feel as comfortable as he can. There was a moment when Dr. Henry was unreachable for a few days. I had some questions about my upcoming procedure, and he was out of town. Dr. Christopher returned my call, and he too was great. Dr. Henry even called again to chat a few days afterwards. Honestly, I can’t be more happier with my gyno, I’ve recommended him to all my friends. The nurse too I always see is great, and just as comforting as Dr. Henry. I basically love my doctor and have said that numerous times to anyone that will listen.
On the other hand… the staff is TERRIBLE. They’re nonchalant and often rude. Several occasions I’ve walked in, not knowing whom to talk to, if I should just sign a sheet, who knows. It’s only after you stare one of them down long enough that they may ask if you need help. Otherwise, its up to you to let them know. I won’t even get into the phone conversations with them. I feel like I’m inconveniencing them… to do their JOB.
And I’m done… that’s as much of this review the staff deserves. Hire some new staff. Your patients will thank you.
(On a side note: the couple of times I’ve talked to Dr. Henry — he actually booked two of my appointments, not the yearly. I was so happy to not be transferred back to the front desk, and I respect and appreciate him for taking the time with his patients one-​on-​one).

FANTASTIC experience with Dr. Hedley. There was a small problem with the staff accidentally overbooking Dr. Hedley during the hour my appointment was scheduled for– so I ended up waiting for about 20 minutes. But as soon as Dr. Hedley and her assistant found out that I needed to scramble to a meeting right after my appointment, they cared enough to work quickly but carefully to make sure that I made it to my meeting on time.
Dr. Hedley has some of the best bedside manners I’ve seen in a doctor. She was gentle yet assertive in her demeanor and showed that she cared about her patients. Her responses to my questions demonstrated her knowledge and experience. Even though she made sure she examined me as soon as possible after my basic information and blood pressure were taken, she was still thorough with the actual examination.
I can understand why some Unilocalers have complained about her staff. Personally, I liked her staff– although they were initially a little brusk (very typical for the city), as soon as we started talking a bit more at length, I found them to be quite sweet.
I’m so happy I found Dr. Hedley and her office– I will definitely be coming back.

SEE PREVIOUS REVIEW FOR PREGNANCY CARE
So, lucky me, I didn’t realise I was in labour at 39 weeks. Yes, I’m the schmuck who nearly had her kid in a cab!
Dr Christopher arrived in time to stitch me up and I was in a right mess. Dr Henry came in early to St Lukes the next morning, just to sit and chat with us and see our little girl.
Been back for check-​ups since and the well woman care is equally caring and helpful.
LOVE you guys!

I’ve been going to Dr. Hedley for a little over 10 years now. She listens when I have concerns, never rushes me and is friendly. I have also seen Drs. Henry and Christopher — also really nice. When I first started at the practice, I rarely saw anyone but Dr. Hedley but when I was pregnant 4 years ago, my husband and I made it a point to see the other doctors whenever we could since there was no way to know who would be on call when delivery occured. I wound up seeing all three during my long labor process and had a cesarean with Dr. Christopher (Dr. Hedley later remarked that it was perfect timing for me since she couldn’t have made such a small incision if she had delivered my son — lol.) I have referred a number of friends to the practice over the years and everyone has reported back how nice they are.
Yes, a few years ago, there were some front desk changes, but it must have just been a fluke for the poster that had a bad experience b/​c the present front desk people have been there for a while now.
As with any doctors office, the person on the phone has been told to ask for certain details in order to know whether an appt/​message needs to be taken care of right away or can wait a bit.
On a side note, my husband and I had just moved before the baby arrived and hadn’t yet found a pediatrician in our new neighborhood. Unbeknownst to us, the doctors remembered us saying this. They called a pediatrician one of their siblings loves and uses for their kids and asked if they could tend to our baby at the hospital. 4 years later, we still use that pediatrician even though they aren’t close to home.
There is a reason this practice has been voted one of the top in the NYC area.

Ladies,
These doctors (all of them) are really kind, knowledgeable and helpful. I see Dr. Henry as my OB and he has been exceptional. I’ve seen the other docs as a part of the rotation they suggest during pregnancy. I have to say, that aside…
The office staff were fine. There was no drama, no rudeness, nothing. But maybe that’s because I have always been polite and if Dr. Henry was not free I made an appointment with someone else, I am a bit more flexible I guess. Be positive, be calm and relax. The office staff must deal with 20 pregnant women everyday and not all of them are rays of sunshine. Go for the doctors, stay for their kindness and knowledge and be a patient and flexible patient.