Very-suprising-to me! It is in a perfect location from the subway station. It is also one of the cleanest McDonalds I have ever been in! The food was also very fast!
Mitchell Ashley K.
Tu valoración: 1 Manhattan, NY
Really terrible customer service. The lady was on her phone at the register even after saying hi to me. Then she rung me in wrong. She souldnt have been on the phone
Jeff C.
Tu valoración: 1 Alexandria, VA
Ok, so it’s a McDonalds, which means that the food is pretty much McDs universal, but I am reviewing about something else, my Happy Meal aficionados, and that is the horrid cesspool that is this establishment’s restroom. Now, I don’t mind having to make a purchase to get the secret code to let me into the restroom, but what I can’t stand is the wretched stench of stale urine and other bodily specialties. Gag!!! Seriously, I’ve had to use toilets from India to Kenya and this is just about as bad as it gets. Most McDondalds regularly send someone to clean their restrooms, and to further add to my shock and disappointment, this McDonalds is seen as one of the top ten in the world… I’m pretty sure that must be for design and not cleanliness… The clown would not be proud.
Bengy B.
Tu valoración: 3 Oaxaca, México
En una ocasión que tenía que tomar un autobús en port authority y como tenía mucha hambre decidí ir a comer algo rápido con unos amigos. Me gusta el lugar porque está bastante bien ubicado, los precios son buenos, el servicio rápido y lo mejor es que siempre encuentras lugar donde sentarte a comer tus alimentos. Está a unos pasos del time squaer entre museos y justamente enfrente puedes encontrar una estación del metro. Todos sabemos el tipo de comida que podemos encontrar aquí así que no tengo que decir detalles de lo que casi todo mundo conoce. Solamente puedo agregar que es un excelente lugar para comer una rica hamburguesa sin tener que pagar tanto como en otros restaurantes que se encuentran por esta zona.
Bri A.
Tu valoración: 3 Brooklyn, NY
Its a tourist trap!!! The prices here r higher than normal. It’s super crowded && packed here. Only i come here is normally im on break &* around my break time it’s empty
Victor C.
Tu valoración: 1 Middle Village, NY
Terrible crew and manager. And the speed is slow. The food taste is different from other store. Never go there again.
KA K.
Tu valoración: 1 New York, NY
Very rude service, even for a McDonald’s. Staff seems indifferent to customers’ requests, spend more time speaking with each other than taking our order. Bathrooms are gross and actual tables are not much better in terms of cleanliness. As to be expected, food is nasty.
Pierce B.
Tu valoración: 1 Hell's Kitchen, Manhattan, NY
Horrible service. takes very long. very disorganized and dirty and above all food is always cold. Do not go here.
Cheff W.
Tu valoración: 3 Manhattan, NY
A perspective from a local Mid Town resident’s view. Well, here are my 2 cents. Here is where people(got kids anyone!) sit and rest after a long herding around Time Square. Either you can eat off«unknown meats» on a wood stick around Mid Town streets or corporate-made world-standard«man-made» meat byproducts with sesame seeds on a bun. The deal for most visitors is «MOVEYOUR A$$»! While standing in line, look up, READ, and decide on what to order. And for those whom does not read English language, sighhh… you poor thing. Be ready yourself to feel the REAL trampling(a la Lion King you’ve just saw) on your way from the crowds right behind you. Pay attention to that digital clock in front on top of the cashier register. That green digital clock usually says” Next customer serves in 40−50ish seconds”. Get it~? There is an old saying in NY, «A New York minute is 60 seconds too long». Ok, then. This joint is clean, for most of the time. Purchase receipt gets to the bathroom, if it’s working. Second floor is my personal favorite. You can take some selfies againat the big glass windows with the Time Square lights in the back ground with out of town friends or just be friendly to some foreign visitors and help them to take a pix. Oh, and don’t forget to pee there at the same time. Kids, wash you hands after bathroom! Outside, before you leave, do another selfie with them wax figures out side Madame Tussaud!(People actually pay to see that!)
Joseph R.
Tu valoración: 3 San Antonio, TX
This is in the heart of Times Square and soooooooooo busy. Give yourself plenty of time because you won’t get fast service. It’s a tourist stop for quick bites and it does not disappoint
Judy S.
Tu valoración: 3 New York, NY
This McDonald’s is the McDonald’s of all McDonald’s. If there were a flagship store on 5th, this would be it. It’s this massive conglomeration of lights and grease. There’s a takeout window for speedy service. And an amorphous crowd(line-less usually) that’s looking at the menu /waiting in line /waiting for food in front of the counter of(I want to say) 5 cashiers. Service is surprisingly speedy, given the foot traffic at this location. There’s also plenty of seating. The seating is rather interesting: three-level-tiered, window wall view of TImes Square(or really, the building across from McD’s). My one complaint is their lack of Spicy McChicken. When I asked, she claimed they had it. When I took my first bite… I knew it was Buffalo Chicken. Putting buffalo sauce on a McChicken does not make it a Spicy McChicken! A Spicy McChicken is spicy chicken with mayo! This peeved me.
Gert K.
Tu valoración: 2 Brooklyn, NY
The place itself is decent, it’s most of the time overcrowded tough so be prepared to wait and stress with a bunch of people on your back. I have come here many times actually just to grab a coffee, first time tried sausage Mcmuffin. Food in general is good, when the employees are having good day you’ll get it fresh otherwise check when you have a depressed one on the other side of the counter.
Jennifer L.
Tu valoración: 1 Albuquerque, NM
I know this is part of the Hellmouth that is Times Square, but holy shit, this location was DEPRESSING. I literally only stopped here because someone in my party had to take a dump, and it was such a rush job that he couldn’t hold off for Port Authority, which is also filthy when it comes to public restrooms, depression and humiliation, but at least has considerably more stalls. I had to wait on line to pee, and there were only three stalls, and the men were literally lining up out the door for theirs. Apparently this is a BIG dump spot for the dudes. Women changed out of their Times Square costumes in a nook in the dark sad hallway past the bathroom. They couldn’t even be bothered with attempting the bathroom and propped their sad cartoon heads up on the counter while putting jeans on over their black leggings. Then they BAGGED their huge ass heads. So now if you wonder what a little woman is doing on the subway with a huge globular bag at 10:45pm on a Tuesday — now you know. She’s carrying a fake Hello Kitty head and her dignity. I didn’t even eat here.
Karen S.
Tu valoración: 2 New York, NY
Exactly what a McDonald’s on 42nd Street/Times Square should be. Flashy and gaudy on the outside and a boulevard of broken dreams on the inside. Be careful to step over the dejected looking tourists who decided to give up on life and sit on the stairs leading to the upper level. And try to ignore the weeping going on in the ladies room stall. I wouldn’t be surprised if all that luggage in the stall with her are all her worldly possessions. Then as you force down the horrible new Bacon Clubhouse Burger, try to allow Beyoncé singing«surfbort» lift your spirits. No? Yeah… it’s just too sad in here.
Anthony T.
Tu valoración: 3 Jamaica, NY
Hey Its McDonalds Right? well there a few other mcdonalds in the area and this is more expensive and their dollar menu is 1.29 vs 99 cent in other locations. i mean its not harlem or anything if i want a cheeseburger i would probably go to 5 guys down the block most likely. if i want something quick and easy then i would come here but i try to not order mcdonalds too much. its 24⁄7 too so i guess you people who go out and get drunk come here and eat up. me and my boys used to call it club Mcdonalds for the whole atmosphere. you get some stragglers or people who dress up in costume changing in the bathroom or hanging in the back of the store. other wise hey its mcdonalds lol
Stephanie Q.
Tu valoración: 2 New York, NY
Thanks for being open 24⁄7. I came here at 5am and had an egg muffin. They close the upstairs during the wee hours but the bathrooms are on the first floor. Its acceptable in terms of cleanliness… Nothing special but serves its purpose.
Kristia B.
Tu valoración: 3 Brooklyn, NY
Fast and efficient service. Multiple cash registers makes it easier to keep the crowd at a minimum which can help in a city that hosts a lot of tourists daily. Given the size of this McDonald’s and location, I expected the price of its menu items to be a little more expensive than locations in other boroughs. There is plenty of seating on two floors, but I remained on the ground floor, which had individual television screens along the wall for customers sitting on stools showing holiday clips ranging from Charlie Brown to award-winning artists. Cleanliness is obviously important given the amount of daily traffic and I felt the staff makes it a priority.
Tiffany H.
Tu valoración: 1 London, United Kingdom
The food and drinks took forever, even though there were a bunch of employees and not many people in line. When we got our fries they were stale and our food wasn’t hot. I know it’s a McDonalds and it’s not a 5 star restaurant, but I must say I’ve had better experiences at other locations in the city.
Brenda L.
Tu valoración: 3 San Francisco, CA
As with everything in Times Square — this Mcdonald’s is slightly pricier than a few surrounding micky d’s — for the convenience though of being right across my office, i’ll take it. The place is always packed somehow — any time, any day but they do keep lines moving pretty quick. Sometimes there’s no real order to the lines but whoever can grab a register first — so it can be good or bad. Plus tons of tourists which is always annoying. Seating is spacious and quite nice if you go upstairs. The music surprisingly is a mix of top 40s and international hits — caters nicely to the touristy crowd. There’s also a few tv /monitors lined up along side the«bar seating» area on the first floor. Overall pretty good and they make your iced coffee just right — not like the one on the corner of 40th and 7th where the coffee tastes stale.
Anderson C.
Tu valoración: 4 Queens, NY
When you are working all week spending half your pay check on lunches up at the UWE + UES… You end up here for lunch towards the end of your week. This McDonald’s is 1 of 2GRAND spaced McDonald’s in the area, the other one being on Broadway heading into the heart of the fire that is TIMESSQUARE. This location is also one of the CLEANER McDonald’s I’ve been to. However, the service can be still slow and often are even with 30 or so employees working collectively. I always tend to stick to the value menu items because let’s be honest WTF really want large skinny fries unless you haven’t had them in a while. They taste the same every time you order them. In addition, I’m not gulping any large soft drinks without booze in it. Except for that one time at Burger King… This location has 3 tiers of dining areas that makes it easy to find a seat. And for your enjoyment they play a bunch of music videos on the Tele AND on a medium projector screen. I question some of their music video choices such as Chris Brown and Daft Punk ft. Pharrell«Get Lucky» song with minors around… Maybe they wont’ realize«getting some» means coitus? One additional thing I might state is that the dollar menu is no longer the dollar menu. When a McChicken is $ 1.89 it should be called the $ 2 dollar menu.
Brian M.
Tu valoración: 4 Saint Louis, MO
I normally don’t write touristy reviews, however this McDonald’s just screams over the top and not in a tacky lame way but in a way that actually fits in with its Broadway theater neighbors. The first thing you will notice is the huge McDonald marquee with thousands of individual bulbs lighting up the New York City street, you could actually notice a difference in the temperature when standing under them. Next the multi-level inside was decorate in a movie/Broadway theme, very fun. Tables had their own televisions which were showing classic movie clips. Food is your typical McDonald’s fare, however when I had visited they offered the McDonald Holes which were great I really wish that those would have taken off and been made available nationwide. Any ways to summarize if you are visiting this is probably worth a stop, even if it is just to browse or order something like a light snack or desert, and to people watch. You never know what you will see in New York.
Matt G.
Tu valoración: 2 Morrisville, NC
I won’t mention anything about the food because everyone knows what food they serve here. This McDonald’s is very big with two floors, plenty of tables. I’ve had breakfast, lunch and dinner here. It’s a good option when you don’t want to go to any of these more formal sit down places in the area. BUT. This McDonalds’s is not very clean, when I came here for breakfast at 9 am there were half drunk hobos left and right of me looking like they had spent the night by their table. The rest rooms are quite nasty and stink. Come here, have a cheap meal(that will make you full for about 30 minutes) and then leave.
Suanne L.
Tu valoración: 2 Brooklyn, NY
If you’re from out of town and need a cheap bite before seeing Mary Poppins, this is a 4 star fast food joint. It’s fast, efficient, and there are plenty of places to sit. The have cool music and videos playing constantly so the place feels pretty happening for a Mickey D’s. And since its a McDonald’s you always get the same thing, so its consistently going to be what you expect. And on top of it, the place is usually pretty clean. But if you work around the corner like me and you just want your ******* smoothie so you don’t have to go to Green Symphony and drop $ 6, this place is a test of your patience and will. Tourists everywhere. A lady who actually does crowd control and tells you what line to get in. Tourists with no sense of personal space. Cheerless cashiers. People standing aimlessly waiting for food but not realizing they’re in the way. Sticky tables. The teenagers on a field trip gawking. The dim lighting. The tourists. Maybe next time I’ll spend the extra $ 3… Did I mention I hate tourists?