McDonald’s

A group of friends and I visited this location on an early Monday morning (close to 5 am), and the staff was absolutely awful. One employee attended the counter while another cooked.
Im unsure whether or not this is the normal amount of staff that should be here by this time and day, but it was not enough. They had my friends and me waiting for 20 minutes for fries, an egg mcmuffin, and two mcdoubles. Not only did they leave us waiting, but the 10 or so who came in after us went through similar wait times.
By the time we received our order, one of our items were incorrect (Canadian bacon instead of bacon) which kept us waiting another 10 minutes for the correct order.
This area should have more attention, especially based on their location. I expected more from the West Village. Very disappointed.

The employees are fast and friendly, so that’s a plus. My biggest issue with the food though is that my English muffins are ALWAYS burnt. I think this is a timing issue. Also, I’ve noticed at lunch and dinner time, if the place isn’t packed, there’s a good chance my food will come out luke warm.
In terms of overall environment inside the restaurant, I think it’s probably a 5 or 6 out of 10 in terms of cleanliness — but I usually get my food to go, so I can’t comment too much on the dine-​in experience.
In terms of overall environment *outside* the restaurant, I agree with some other Unilocalers about not always feeling entirely comfortable. There have been instances when homeless men have parked themselves right in next to the entrance to ask for money. It can be awkward go past them, especially if you don’t have cash on hand. At times, I’ve just not gone inside.
So, in sum, muffins need to be cooked properly, cleanliness could improve a bit, all food could be MUCH hotter, and some light security (or even a diligent, husky manager or two) could make the place more comfortable.

I was here today around 3:30 pm looking for a snack. I decided on 2 McDoubles. It didn’t take long to get my food. I looked at it before I left since I got the wrong food before from this location. It was my correct order. It looked and tasted predictable.

HA I honestly don’t know why I even bothered. I’ve been to my fair share of bad McDonalds, but this place was just awful.
When I first walked in, i immediately felt uncomfortable. This place is not clean, with sticky floors and used napkins all over the place. I noticed there were also a lot of homeless people, which is common in a lot of NYC McDonalds, but their loud and rowdy presence made me feel not comfortable to stay and eat.
Not only was the environment of this location bad, but the food production was just down right bad. I ordered an egg white McMuffin, which I have ordered a dozen times before at other locations, but this one looked like it had just been slapped together in under 5 seconds. I’m so glad quality and presentation comes first, McDonalds.
I most likely will not be back. The only reason why I had originally stopped in was because I was starving and wanted breakfast without paying a fortune around here. Lets just say, I’ve learned my lesson.

Their ice cream machine is ALWAYS broken. Girl just wants her McFlurry!!! I always walk here and then inevitably have to walk back home, empty handed. So sad.
Also this place isn’t that clean. I would recommend going to another McDonalds location, but this one is 24 hours so it is convenient at times.

this place houses homeless people. some dude asked my friend and i if we were going to eat our food (before we even opened up our bags). i suggest u pregame this shit before coming here — will usually come to this location after a long night of clubbing.
i always get the m&m mcflurry, however, their ice cream machine is always broken!!! either that or they’ll shut off the machine at night. WHY??? WHY WHY WHY

I’ve passed this ²⁴⁄₇ McD’s countless times over the years and finally made the awful decision to drop by around lunch to redeem a free sandwich so I could fnally uninstall their app and never return. Their steakhouse smokehouse or whatever they call it burger was overcooked and bland, with weak onions.

OMG, 0 stars, ZERO!!!
Without giving any bigger hits to my age, all I can say is, I remember when this place first opened for business. It was a Hit– great location, clean, bright, and full of life. Hell, Adam Sandler gave them a cameo in his Big Daddy movie. I mean West 4^th Street was the hang out spot years ago. So much is always going on in the village. However…
Today, it’s the pits… one of McDonald’s WORST restaurants I’ve been to. I was talking to my friend and paid no mind to the cashier, but when I was asked my order, I turned around to a full on Drag Queen. I’m not lying. This guy was fully made up with drawn on thick black pencil eyebrows, lashes, red lipstick, sparkling CZ earrings, foundation and blush, a wig (under his net). It was a real Freak Show.
If I wasn’t hungry, I swear, I would have left, and not just because of the show that was happening before me but because the main reason I was there in the first place was garbage. Literally! I had to return my Fish Filet and have them make me a new one, because they tried to give me one that was old. The bun was hard, the cheese was dried up, and the fish filet was gross.
Gladys, I think that’s what her name is, the Manager, a tiny little Hispanic woman has zero control over the guys working there. All of them look like they come from some half-​way house or group home. The cook went from cooking to taking the trash out. And then back into the kitchen. The weirdos walking in from off the street were coming to use the bathrooms, it was insane watching and listening to the conversations that were going on around me. It was way too much for me, I finished up, trashed my food and drink and bolted outta there.
This place will never ever in their life see me again.
RIP McDonald’s I use to know.

Don’t go to this freaking McDonald’s for food. You’ll be disappointed. The food is trash and I’ve been eating it from here so many times in the past four years so I know. Go here if you have nothing to do in the city around 2am because I guarantee you’ll meet some interesting characters. Just keep an open mind, don’t go in there with too many expectations or any hang ups and get something that the servers can’t mess up.

Just went there and ordered a sausage mcmuffin with egg. A «gentleman» before me ordered a steak and egg sandwich. They gave him the sausage mcmuffin, which he returned but then they gave me the sausage mcmuffin he returned after they told me they did not. In a hurry, open up the bag in my office and can tell by the way it is haphazardly wrapped, it is the «returned» sandwich. Not knowing if this man bit it — I toss it. Buyer beware!!!

Only come here if you’re desperate for the Golden Arches (or want to people watch). Slow service. No bathrooms after 6pm. Generally bad all around.

Don’t even. The help is slow and rude and the place is filthy. Went for breakfast and they had no eggs ready I asked for a refund and got an attitude. Just walk on by this place. They hire ex cons and by the looks of them they all should still be incarcerated. Ghetto trash for employees.

This Mcdonalds is pretty terrible compared to the standard some other Mcdonalds have. It’s dirty and can be slow. Half the time they don’t have soda. Seriously. The line can get long, but they do hustle. They are also not the most customer friendly but that’s probably due to the shady crowd that is ever present in and around the facility.
The food is good though and rarely is my food made under McDonald’s standard.

This place is pretty grimy. It attracts a strange set of characters– particularly at night. Oh, y’know, and there’s the occasional news item about someone being accosted there with a razor blade there.
Still, it’s 24 hours and centrally located to the West 4^th subway. And if you go for breakfast, you’re likely to be the arrival of the really «interesting» folks who materialize after dark.

Get’s pretty crazy during early morning Friday and Saturday nights due to all the bar stragglers. The service is decent and the food is good, if you don’t mind the crowds, noise and the wait time.

Worst McDonald’s I’ve ever been to. The dining room is clean and the food is McDonalds standard but the staff is incompetent.
I walked up to the counter the two cashiers were talking to each other about daycare something. Another customer was waiting until they finished.
I ordered hotcakes for here. The cashier crumpled up my recipe and threw it away. Not that I wanted it this time but would have been nice to been asked. Never any eye contact.
my hot cakes came to go. With 2 packets of ketchup and grape jelly.
Do not come to this McDonald’s until they change their staff.

I like this McDonalds location, well not really. I just go when I am near the bars along here and just go here with someone. I remember one time a girl I was with in the 3 Sheets Saloon bar was just dying for a McDonalds kids meal and I said okay here you go. She really got so excited like she was a kid to get whatever $ 1.50 value toy they put in there.
Sometimes they do have deals like one Big Mac and a medium fries for only $ 5. It is more expensive if you order separately.

Went for the restroom, and was disappointed by the quality and service.
They charged me for Mac sauce on my burger. There was no sauce on my burger.

Beware!
This McDonalds is a constant source of trouble. There have been several high profile assaults inside and directly in front of this place.
Steer clear! Especially on weekend nights!

Who came to Unilocal because of the bad service? Looks like most of us!
This location probably has the worst service in the entire nation, …maybe the world?
The staff look fairly young –teenagers, and with no manager supervising in the store late night. The cashier refuses to speak and just looks at you with the most miserable expression on her face.
The customers ahead of me had been waiting on their fries for a long time and were getting impatient and angry. One of them got so angry with the useless staff on hand (who were not taking any responsibility and were instead chuckling at the customer’s valid and reasonable complaint) –that he flipped over the cash register. lol.
I liked the fact that the customer never cussed once at them though. He was just yelling reasonable things at them like, «Why don’t you do your job? And if you hate your job so much, go to college so you can get a better job.» That’s excellent advice.
If you want to witness the most depressed people on a job –go to this Mickey D’s. Most likely the manager is to blame for this kind of ridiculousness. Those inept teenagers were annoying –but really, it’s the manager who needs to get fired for not training them properly.