Liberty Super Clean Laundromat

I dropped my suit off on a Wednesday for dry cleaning before an important interview the following Tuesday. I wasn’t given a time for pick up but was told it would «definitely be ready». When I returned the next Monday, I was told they forgot about it and «it’s not my fault; I don’t work the weekends.»
Aside from the major screw up, the two ladies I’ve encountered working there are rude and unapproachable. I felt like I was inconveniencing them by my presence.

Cash only business that never has any change. The other reviews pretty much say it all! The employees are not friendly at all!

To the Owners– PLEASE PLEASE PLEASE Upgrade your machines! This place is so close to where I live and the lady that works there is SO SWEET… she is the main reason I keep coming back.
1. The washing machine coin slots don’t work, so then I have to switch my loads and I’m out the Tide I’ve poured into the broken machines.
2. When the washing machines have finished the clothes are ICE cold, despite putting them on the Hot setting. This place probably doesn’t even have hot water.
3. The dryers don’t work. They don’t get hot enough or stop half way through their cycle. Today I had to split my load into two dryers because the attendant said they will stop if put on the High Heat setting. I didn’t have a lot of clothes, but I had to pay for TWO dryers.
4. About half their washers and dryers have DO NOT USE/​BROKEN signs on them, so if you and one other customer are there plus the attendant, there aren’t enough machines.
This place has potential, but not with machines that are 30+ years old. PLEASE UPGRADE!
Thanks. :-(

I wish I could give myself a negative star for this place, because shame on me for not reading the reviews before hoofing it — in the rain/​snow — here before being completely pissed off about making an already unpleasant experience more unpleasant. To be fair, really I don’t think the «staff» love working here any more than suckers like me want to attempt to do laundry here. That said, did my wash and then tried to dry everything and was directed to one drier. I had three loads of wash, what the hell good is ONE drier going to do me? Luckily the staffer gave me one of the «employee only» driers but then told me I needed to fill up the driers more. Like I don’t know how to do my own laundry? Drying 101 — don’t load up the drier with your HUGE WET towels with other stuff because it’ll take forever to dry! She wasn’t sold on this idea.
Ok, I could share more of my rant, but I’ll save it. Just avoid this place, even if it means a walk up the hill to 7^th ave. the place up there btw 14^th and 15^th is light years better!

A casual laundromat, with attendant unfriendly. Open until 8pm, with a sign, no walk-​in washing after 6. Had my clothes there already washed, came back 5:50 to dry them — and the guy said they’re closing. I had to dolly-​cart the wet stuff up to the 7^th Avenue to another laundromat, «just because» the boss did not want to keep the shop open until 8pm, as their official hours announce. Mishap happened once before, though with old owners. A spell on that place, and somehow, don’t believe to be going there soon.

Wow. Just came home from here. So there’s new ownership and half the dryers haven’t been working for a few weeks now. Some girl asked the new owner when they’d be fixed, and he snapped at her/​got confrontational. Said something about it not being her business –then back peddled when she called him out in front of the rest of us. Just a very weird, inappropriate response to a customer with a valid service problem that we’re all having. It’s not good business to let people start loads in the washers when there’s no way in hell they’ll get a dryer when they’re done — I had to wait 45 min. (Other lady left with her wet clothes.) Too bad because this place is so close to my apt.

I moved back into the neighborhood recently and was excited to return to my old roots at this laundromat. The service used to be very friendly, and I recognized one of the lady’s faces when I started going back — and she did the same, it seemed.
After a few months of going to them again — both my fiancée and I started having the same experiences is. More or less, we would go in multiple times in a month (usually earlier mornings or later evenings on weekdays) and the woman (who I recognized) would tell us that she didn’t have change. For instance I walked in with a $ 20, the load costed $ 13 and she said she didn’t have it. I asked her what she expected me to do because I had to rush to the gym — she offered NOTHING. I then said «will you have change tomorrow?» Her reply: «No.» Luckily, I ran to FR Spa next door (wonderful and nice) and they gave me change for a $ 20. How is it that a business that functions on CHANGE and accepts CASH ONLY doesn’t have change — after a full day of collecting it.
I’ve convinced myself that it’s a scam — they say no, no change and people are in a rush so they just throw them the $ 20. I refuse to go there, and they’ve completely lost my business — after 4 years of being a pretty big fan. I don’t care if it’s a dive place, cash only, dumpy place, you are an operation that exists on cash and customers’ happiness, please at least give me a solution.
Do not give these people your business, unless you’re doing it yourself.

I really don’t like writing negative reviews. If you look at my stats, it’s generally all love from me. But this place is pretty awful.
Now – your clothes? They come back okay. That’s why it’s two stars instead of just one. They’re clean, and well folded, although they do some voodoo magic to my laundry bag most of the time making it next to impossible for me to open, but whatever. The price is even really good. It’s only .75 for a wash and fold.
The problem with this place is the woman who works there. I doubt she’s an owner, because she would be the world’s most ungracious business owner. She is just straight up mean. I’ll walk in, all friendly like «Hello!!» I’ll even carry the laundry bag all the way over to the very back and put it on the scale for her. She won’t acknowledge I even walked in, making me worry I mistook a customer for her. She will be looking at her crosswords for 30 seconds straight, then sign heavily, get up and grab her note pad. She will not look at me once, or even say a word throughout this whole process. She will check the weight, write down the price, hand me the receipt and turn around.
This same scenario happens when I return to pick up the laundry. No matter how nice I am, it’s all heavy sighs, scowls, avoiding eye contact and forget about asking for change. As a former social worker, I am usually quite adept at dealing with foul moods, but this woman makes the simple quick act of dropping off my laundry extremely unpleasant. And I totally get that doing other people’s laundry for a living would probably suck, but I’ve experienced such amazing, nice service from other folks in the past that this is pretty unacceptable. I am done with this place which is too bad because it’s only two blocks from my apartment :(

$ 0.75 /​lb for drop off wash & fold
figured I’d give them a shot cause they are nearby (and wife and I don’t really care to fold sheets)
clean and comfy for sure — but everything came back smelling like cologne!
at these prices — will try them again and maybe this time bring them my own sheets of fabric softener :)