Leffot

This a lovely store, laid out like small jewel… all the shoes on one table. This is unique approach and makes the stock very straightforward to take in.
When I visited it was a beautiful weekend day morning and I was the only customer for my entire visit, and did not get any of the poor service commented upon here.
Is this «the best» men’s shoes store in NYC? Well it is pretty good, but let’s face in NYC there are many others, so the choice is pretty good.
As regards service, I think the Dr Martens store on Union Sq is just as good — I mean this in a good way. Both are excellent.
As regards knowledge, one guy in Gucci SoHo I spoke to clearly knew his stuff, so this is hit or miss.
John Lobb staff will be quite variable. If you want real service you need to meet the made to measure chaps from Paris.
There is an Alden shop in NYC that obvious carries a bigger range.
Saks has an amazing selection of men’s shoes, including Corthay.
Barneys remains one stop shopping.
Still Leffot is pretty good and worth a visit. But I will not go back as I find their stock too limited.

Don’t like this place, they only sell shoes to their old customers but not new customers. If you want to buy something special, just go away find another shoe store.

Had a great experience at Leffot. I was assisted by Che, who was very knowledgeable and took the time to answer all my questions. I walked out with a pair of G&G Sinatra’s and couldn’t be happier with my purchase.
Highly recommended if your in the market for a pair of G&G or EG shoes.

Perhaps the best men’s shoe store in the world. The selection of models from the best of the best all in one room. All the big boys are here St. Crispin, Lobb, Edward Green, Alden, Viberg, Corthay etc. If you want they have it and if they don’t you can have it made to order. Service at times can be a bit hot and cold but I guess when you are the best in the world you can get away with it.
I forgot to mention vintage watches and amazing hats.

An terrific upscale shoe store with a wonderful collection of great brands: Saint Crispin’s, John Lobb, Edward Green, Aldens, Gaziano & Girling, Viberg and even more. They have socks, watch straps, belts, and hats. They hold trunk shows where you meet the Manufacturer’s representative. You can order shoes to your taste with the color and leather grain of your choosing.

This is a expertly appointed store with an impeccable selection of top-​notch shoes, marred by a pair of sales associates who consistently go out of their way to make you feel unwelcome and unworthy of their time.
First, the good. If you are looking for a pair of ultra high-​end shoes from the likes of John Lobb, Church’s, St. Crispin, Edward Green, etc., this is your shoe Mecca (and even if you’re not, a trip in here might convince you that investing in one of these museum-​quality pairs of footwear is worth the cost). Their most affordable line is Alden and starts around $ 500. Other shoes sell for north of $ 2,000. But, if you are interested in investing in a pair of shoes you’ll wear until your funeral, this beautifully curated store is where you’ll find them.
Now onto the bad: their smug employees. I have been into this store 3 times, and it’s the same story each visit. On each occasion, I am: 1. Not greeted, despite being one of (at most) three customers in their small store; 2. Made to feel uncomfortable asking basic questions; 3. Avoided at all cost like I am a homeless man who came in to ask if they had a bathroom. I just don’t get it. One time the two sales associate (one older guy, one twentysomething, both just as holier-​than-​thou) were sitting there having a drink with another customer (who, interestingly, didn’t buy a damn thing) and I had to literally walk up to them, interrupt their merry little conversation, and ask if they had a model in my size. All this so I can drop $ 1,000 on shoes?
I always try to support small businesses as much as I can, but ordering these shoes from the Saks website would have been an infinitely more pleasant interaction.

Still the same quality service, still the same quality stock list. A very unique type of shoe store in New York, which is pretty sad since it is NYC. Its very welcoming to everybody even to regular working guys like myself and rich jack-​***. New additions include, John Lobb and Saint Crispins.
Of course they still have your special make-​up Alden’s and Viberg.

One of the best fine shoe stores I’ve been to in New York and I’ve been to a lot of them! Amazing selection of the best of the best brands in men’s shoe wear: John Lobb, Edward Green, Gaziano & Girling, Alden, Aubercy and more! They even offer a made-​to-​order program so you can customize your shoe by color, leather, type of sole, etc .
I was helped by Steven. Super helpful and knowledgeable. He knew more about John Lobb then the salesperson at John Libb did!
Plus, they have a dope whiskey collection with Angel’s Envy, Oban, and even the mythical Pappy Van Winkle! If you’re nice enough they might even let you sample some!
I’ll definitely be spending more time and more dough here.

Got my second pair of Edward Green from Leffot, the best high end men’s shoe store in Manhattan. Steven is friendly, the ambiance is classy and high end.
I was introduced to Edward Green here and it’s a different level of look and comfort compared to Prada, Ferragamo etc.

Excellent high end men’s shoe store. The service is great and Steven or his assistants will answer all of your questions. I have purchase a few pairs of Alden shoes from Leffot as well as some Sapphir shoe care supplies. Feel free to just stop buy and browse the beautiful layout of the store.

I’ve ordered a pair of shell cordovan Aldens from here once and had no issues with the ordering process or delivery. That said, I have not physically been into the store location since they are located 2,900 miles away.
I did have an email go unanswered once a few years back, but I think they are better with their customer service now.
I would probably order from here again and/​or visit the store when in the area without hesitation.

They were patient and answered all my questions and concerns. Great products and service.

I came in knowing I wanted some Alden shoes and that they are the lowest end shoes Leffot carries. No attempt to up-​sell or any pressure to buy anything at all. Great experience and the sales person seemed really into shoes.
My only gripe is the sales associate put my foot in the metal foot measurer. Those never work. Luckily, he knew enough about how the models fit to disregard the foot measurer.
Highly recommended.

While I love my MTO Alfred Sargent Bensons and they are wonderful shoes when I custom ordered them they were supposed to send an extra pair of buckles with them. After three attempts to get Leffot to get these taken care of, I have up.
If you are looking for a nice pair of shoes «off the rack» they have a great selection of them available, if you are doing anything «special order» I would suggest you look elsewhere. They not once followed through with a time based commitment, called/​emailed when they said they would, or did any form of follow up as schedules changed.

As other reviewers have said, this is hands-​down the best men’s shoe store in New York.
The owners and the staff are knowledgeable, patient, and friendly. Their selection is second to none, and they offer both in-​stock and MTO styles. It’s a high-​end experience from start to finish.

Best men’s shoe store in NYC for sure.
As some before me have mentioned, sometimes the service is lukewarm although i think that may just be the personality of the salesperson (who when I went was the owner of the store). He warmed up quite quickly and we ended up talking to him for a good 20 minutes about shoes. Very low pressure sales, basically I had to ask for shoe trees and some lotion for the shoes, items that other stores generally try to push on me.
Purchased a pair of boots from here and service was extremely smooth, definitely will be coming back for a pair of Edward Greens or G&G’s when my wallet is ready.

I agree with some of the other posters RE: service. I went there, one guy was working and he was a total jerk. They had a decent selection of rare shoes to check out, but good luck getting someone to help you. It’s a beautiful, if small store, but to me service is where it’s at. I had the money burning a hole in my pocket and these idiots lost a sale because, after a while, I got really sick of trying to pry info on their Edward Green MTO program out of the clerk.
Keep in mind that I’m not a fussy customer — I don’t need the Louis of Boston treatment. I just expect a store’s employees to not act like I’m bothering them by walking in the door.
Sadly, I’ll probably give them another try (I love Corthay shoes, and they’re hard to find); hopefully, I’ll have a better experience.
The two stars are for the selection — if they didn’t have amazing shoes in there, I’d have given them a zero. Leffot: Get over yourself.

Absolutely beautiful store — black walls with a semi-​gloss forest appliqué set the tone for the rest of the space… simple white slip-​covered chairs dotted the walls with floor mirrors subtly placed to observe tried on merchandise. Shoe were laid out carefully by designer and style on a long wooden table, lit by an elaborate modern chandelier. No decoration or furniture piece was superfluous, each piece added to the flow and feel of the place.
The manager or owner was mild mannered, friendly and very knowledgeable about his brands and others. A great selection of Aldens and Wolverines. He told us that they have designer trunk shoes often — a great way to meet the shoe designers and see new merchandise.
A must see. I wish they sold women’s shoes!!!

«Not really worth your while.»
I came to Leffot to spend upwards of $ 700 on a pair of shoes. I entered the store as the sole customer. Here was my experience.
1. No greeting.
2. No eye contact.
3. Employee #1 turns his back toward me like a scene out of Mean Girls, then vanishes.
4. Employee #2 hides behind a large monitor and types, though it is painfully clear a customer has entered the store, walked the full length of the store, etc.
5. Employee #3 waits 10 minutes for her entrance from the back staff area, sees me, or at least glances in the general direction — and has no reaction.
6. When I ask #3 for assistance, she speaks not one word, moves not one inch — just stands there.
7. I think, «Are you f! cking kidding me?» So I walk the entire football field length of the store to where she is standing. To greet her in the location where she feels most comfortable. The very back of the store.
8. Our conversation is stilted, impersonal, aloof, and totally useless.
9. I have wide feet so I’m hoping in a place of this … caliber, they can help me out. I see they have a foot measuring thingy so I ask for my feet to be measured. I place my socked foot on the device. Lots of moving around the slide-​y thing. But she does not know how to use it. She hopes maybe I do. Please re-​read that last sentence.
10. She requests help from employee #2. He swans around from the monitor. Says he doesn’t know how to use it either. Oh well.
11. I try on some shoes — too tight, I need wider. I guess having the right measurement would help.
12. No one seems to notice I’m unable to squash my Flintstone foot into the shoes. I have to wake them out of torpor and ask for wider.
13. Employee #2 pauses to examine his own slender feet. He says they don’t carry wide shoes. Why? «It’s not really worth our while.»
* * * * * * * * * * * * * * * * * * * *
It’s not really worth our while.
* * * * * * * * * * * * * * * * * * * *
14. Employee #1 recommends going to Alden on Madison.
15. I go immediately to Alden, get phenomenal, attentive service, accurate foot measurement, and a mortgage payment later — two beautiful pairs of shoes. Even better — an unsolicited discount (?!) for «waiting too long» — which I hadn’t.
Let’s review. Leffot had:
* Terrible service
* Let me repeat: the worst service I’ve ever had in a shoe store, ever
* No customers
* A cash register full of nothing
End of review.

Hands down, the best shoe store in the city. An amazing selection of Alden, Edward Green, Church. You can do made to order, though it takes awhile and is not cheap. Expect the owner to personally help you choose the right fit and tell you all about the last used for each shoe.
There is no reason to buy shoes anywhere else.