Insomnia Cookies

My cookies were delivered broken, smooshed, and missing. I contacted customer service and they just kept offering me coupons for free furture cookies. Keep in mind that the coupons require a minimum purchase. So you dont give me 3 of the cookies I purchased and then expect me to buy more cookies to get my 3 free cookies? Ridiculous. I will never order from them again.

Mmm so good they give u the cookies warm. I’ll be back gotta try the ice cream. small area for sitting and numerous pple in and out so I’m sure it gets very crowded sometimes but it’s a fast service so shouldn’t get that bad

Ok, this place is dangerous… Fresh cookies delivered to your door until 3am. Plus they are relatively cheap and taste good enough.
The delivery guy also followed my instructions flawlessly. Called my cell instead of buzzing the bell so as not to wake the kids. (Plus, now we only have to share two cookies!)
My family is in big trouble… Do they have a 12 step cookies anonymous?

I only go here when levain is closed and there is a cookie emergency. Their too sweet for me.

I’m a cookie lover and this place is great! I’ve tried one of every kind of cookie and you cannot go wrong! Classic chocolate chip is my all time favorite! Everytime I am in NY I always stop at one of there locations. Always warm and fresh.

I have a love-​hate relationship with Insomnia cookies. I LOVE their «birthday bash» ice cream but I hate what it does to my waistline lol. If you’re ready to become addicted, try their birthday bash ice cream flavor. Because of insomnia cookies, I am no longer vegan but now vegetarian. Hence, the love-​hate relationship!

My boyfriend and I LOVE insomnia cookies, but will never return to this location after last night. Us and about 5 strangers were about to go into this location around 8:30PM last night and just before we did we saw one of the employees pull down a little boys pants (I presume her son), and spank him repeatedly while he was having a tantrum on the floor. SO UNPROFESSIONAL on so many levels. All of us immediately turned around and we made our way to Café Lalo instead.

Hey,
Thanks for the free chocolate chunk cookie but you should specify that we need to have a coupon that can only be obtained if you have previously ordered online. That’s what the lady in one of your stores told me and my friends.
I knew about the promotion through IG and there wasn’t any mention whatsoever of a coupon! I’ve always loved your cookies and my study group often orders online for long library hours. When we were there we patiently waited for the lady to ask us what we wanted. During that time we saw in one of the screens that the «buy one get one free» thing was available online and in store, so everything was fine. After I paid, I saw that I didn’t have a chocolate chip cookie. I asked the staff about the promotion, and she said it was only for people who had ordered a cookie online today or earlier.
She was very rude to us, she rushed my friends into ordering quickly, claiming that she had waited for us for over 20 minutes. This is not true, for over ten minutes she wasn’t anywhere close to the counter and after giving me a cookie she was answering the phone and doing other stuff (which is absolutely fine). Incidentally, there was only us during that time in the shop.
I think this behaviour is quite unfriendly and I will certainly think twice before going to that shop again.

Chewy, sweet, doughy & warm sooooo good! I’ve tried them all, I strongly recommend the Snickerdoodle cookie. I usually get the six pack for $ 9 bucks, but no matter what I always do half Snickerdoodle because they’re that good!

Nom nom nom. I like cookies like this, basically half-​cooked and messy.
I had the white chocolate macadamia nut and half a snickerdoodle — couldn’t even eat them both, no matter how much I wanted to.
Probably not the best cookie I’ve had in my life, but for the hours, and the decent price, it’s a winner.

If I lived in the city, I’d be broke, fat and addicted to these cookies. No, they’re not cheap. But they’re warm, gooey and delicious! Plus they deliver?! I’m coming back in the summer for an ice cream cookie sandwich.

LEGIT. Walk in, hand the man your $ 1.60, and get handed a warm gooey cookie. What else is there to say? I tried the chocolate chunk and WOW — perfect, dense amounts of melty chocolate, and soft but not oily cookie. As much as I wanted to write it off as a trendy ripoff, I am a Believer. Insommmmmmmniaaaa, I will be back.

Love these cookies and they’re $ 1.60 a cookie now. I’m frugal but every now and again I need my insomnia fix. look out for deals, they have them all them time.
They also take cards which is appreciated.

In Santa Cruz, CA we had a place called night owl cookies… same concept as Insomnia. After walking around and seeing someone on a bike delivering. had to check it out. My favorite was the white chocolate with mac nuts… perfect ending to a long day of lay overs, long flights and time changes.

They were wonderful and satisfied all my late-​night cravings but last week got shut down by the health department. I may never recover emotionally. RIP insomnia

Bad. I would have said mediocre… because the ice cream and cookies were just that, but the girl behind the cash register was such a pain in the keister region that I would have walked out if I’d been alone.
My sister had been to a larger location, which she loved, so we stopped in here the other night on our way back uptown. It’s small. They do not have all of the items they advertise or display (Maybe consider taking the sample out of the display when you run out.) and the girl at the register was so busy talking that she got our order wrong… three times. Then she cut up a huge argument over a two-​cookie versus a one-​cookie sandwich. The price difference is 25 cents.
She made 6 people (including a small child clamoring for water… at 10 pm) stand there waiting while she fought with me about why I couldn’t just give her a quarter. Because of tax. How much tax could it possibly be? I offered her thirty cents, but no… the anxiety of being short possibly one or two cents was far too horrifying to consider.
She voided out the first ticket and then got all snarky with me because I didn’t know the exact price I paid. When I finally got the attention of the young woman in the back who had been texting on her phone, she looked stunned and took the thirty cents I offered.
Are you both kidding? Next time, just comp the cookie.

You know that wonderful, natural occurring phenomenon when marshmallow and chocolate is both gooey and hard at the same time because it’s warm and a-​la-​mode? Yes? Well I call it a Sweet-​toothgasm and you’ll experience it when you get a freshly baked s’mores cookie with ice cream, make it vanilla.

THEY DELIVER! When your cookies arrive they are warm and toasty as if they just came out of the oven. My favorite would have the be the M&M cookie. What a great deal! You can find them on seemless with a low minimum.

Just amazing fantastic cookies. All of them are tremendous my favorite is the smores. It was just so rich, chocolate, delicious marshmallow graham cracker perfection

This concept should be adopted in the DC area, better yet, in the NOVA area. Often times, a late night craving for cookies or anything sweet never gets filled. Rummaging through kitchen drawers for candy or old GS cookies is really not an option.
While visiting friends, there was discussion for a late night delivery of cookies! My friends had been to the actual store front but had not experienced delivery. A quick online order, 30 minutes later, there was a delivery guy with a pizza-​shaped box of 8 cookies! There was a special of 8 cookies for $ 8, plus $ 1 delivery fee, and a few dollars for tip. It was definitely quick and easy, and the cookies were warm.
We ordered one of each variety, and enjoyed the toll-​house type cookies best. The peanut butter was tasty but the macadamia ones didn’t really taste as fresh.