Hotel LOLA

Unethical and immoral business practices. They need a lesson from the book on Hospitality.
This hotel is relatively new in NYC and being a consultant (with lots of miles) and a hotel lover, I wanted to check it out. I walked in one evening to book a room, after confirming availability online. When I asked the front desk attendant for a room, she looked over at her manager who proceeded to tell me they were booked.
I told her, I just checked availability online She explained that a bunch of rooms just booked, and the online availability needed to be updated. Concerned and disappointed that some age, race, or ethnic profiling may have occurred. I called back with my most «professional» voice. They were very friendly and were happy to book a room, over the phone.
If you enjoy supporting racist establishments, who seemed to be stuck in another century, definitely stay here!

Now called the King and Grove this hotel has a lot going for it. Stylish and trendy in that Kimpton W style but décor is not really suitable for a hotel — hall carpets look great, but aren’t practical — they show the dirt. Elevators have great graphics but harsh lighting. So it may not hold up in the long haul.
How does it work as a hotel? Pretty good. Great location. Friendly, helpful staff. Rooms are nice enough, and actually pretty big by NYC standards, even the standard deluxe was okay. We had no issues with noise in two stays. No room service or restaurant but a Bread and Butter and Starbucks at just half a block away.

Renamed King and Grove
Okay but not great. Convenient location near my office. Updated interior but bathroom and beds are tiny. I «upgraded» to a full sized bed at $ 245 a night + $ 35 taxes. Yes, NYC is expensive (and I have stayed in worse), but really? Boutique equals small, cramped and overpriced. Not large enough for two.
Bathroom: I was very happy it had a pull out mirror with magnification. Other than that, it was extremely small, with awkward opening to the shower; door about a quarter of an inch past the toilet. Not enough room to towel off after you step out of the shower. As women have mentioned there is not enough space on the sink for toiletries, let alone make up. Hook for towel on bathroom door which I kept open because there was no bathroom fan.
Room: Adequate but not stellar. It had a TV and a small desk. I did like to narrow shelf below the TV. The be was comfy and the linens were very nice. climate control was good. I has enough to get by but no frills.
Staff: Very friendly and helpful from the doormen to the concierge. Check-​in was a bit slow, check out was efficient. I did not use the car service waiting outside the hotel. I walked to the end of the block to flag a NYC (yellow) taxi. The only taxis I use in NYC as others only take cash and have tried to rip me off on multiple occasions ending up in calls to 311 before they back down. I just don’t like the hassle.
If you can get his hotel at a good price I would recommend. Otherwise, there are others.

I had by far the worst experience at this hotel I have ever had at a supposedly 4(or 3? 2?)-star hotel.
The hallways and room and bathroom were tiny and cramped. There was no counter space whatsoever by the bathroom sink. The lighting was way too dim overall — it made everything seem a little skeezy.
I got woken up by noise outside my door way too early in the morning. I could hear every movement the housekeeping staff outside made, the walls were that thin. Unfortunately I didn’t have earplugs on me.
Several of the staff at the front desk were rude, and unhelpful. The manager, Pedro, was so unprofessional, I was appalled. Terrible, terrible service.
The one thing (and in my opinion, the ONLY thing) this place has going for it is location. But honestly, I would’ve chosen to stay in New Jersey over this place given what an unpleasant experience I had at this hotel. The staff at this place are in serious need of training in professionalism.

Just got back from another weekend of fun in NYC. Found Hotel LOLA last minute for cheap on TrazelZoo (always has cheap NYC hotel deals).
This hotel was definitely nothing special, though I thought the lobby was beautiful when I walked in. The rooms are relatively small, with minimalist furniture and décor. The bathroom was soooooo small! No room on the sink for a toothbrush, toothpaste, makeup, etc. My room had a few full length mirrors so I sat on the floor and did my makeup instead of using the bathroom. I was up on the 10^th floor and there was definitely a smoke smell in the hallway. I can attest to people living at the hotel, as 2 nights in a row our «neighbor», had her door wide open at 5am revealing a room with shelves of books. Just think it’s so weird to leave your door wide open in a hotel, and in the middle of the night?! Luckily we weren’t violent, crazy drunk people that may have barged in! Also, is this a college dormroom? Who leaves their door wide open? Very bizarre.
What saved this hotel for me was location, location, location. Your within walking distance to so much stuff, Madison Sq. Park (hell yeah for Shake Shack being so close), various restaurants on Park Ave, Empire State building, etc. And if any of that doesn’t interest you, then your sandwiched between the 33^rd St. and 28^th St. subway stations. I’ve stayed in the 40’s, and way downtown in SoHo and by the World Trade Center before and I have to say this was the best location I’ve ever stayed in NYC, just kind of between everything!
The deal was so cheap, and I loved the location so much that if need be, I’d probably stay here again (but only if I get a similar deal of course!)

This was the 30 – 30 hotel and has been renovated in the last year and now as Hotel Lola about 10% better than it was.
It’s a very eruo-​boutique hotel and I think everyone that was there during our stay was French.
We stayed in room #214, which was HUGE and very nice, but the other rooms on the floor I looked in while being serviced were just big enough for a king bed and had about 24″ to walk around them.
The week we stayed it was $ 139 a night.

Stayed here for one night so I could attend the NYG parade. Room was small but nice. Staff was courteous. However, I just checked my credit card statement (the card that was to be used for incidentals of which there were none) and found out they charged for $ 1 for some Save the Children fund without asking me. I’m all about donating to charities when I’m asked but to charge my card without asking to some Save the Children fund that I’m not aware of (even for $ 1) makes me quite annoyed. I’d suggest checking your credit card statement carefully after you stay here.

Very happy with our stay! You enter the building in an Alice in Wonderland kind of way. A oversized door makes you feel like you just took a pill that makes you feel incredibly small.
This opens into a newly renovated, expansive lobby which is a 1960’s throwback with black and white fashion photos, and bouquets of metallic oversized lamps that reflect the activity going on in the room. A circular theme is omnipresent, from the lamps, rounded couches, op-​art pillows and even the circular ice cubes in your Ms. Montez or Flower Power drink. The elevators are lined with huge posters of a model, LOLA, I’m assuming, who blows 2^nd hand 2-​D smoke in your face from under her netted, pillbox hat.
The staff is friendly but not in your face.
The room was clean, modern, and mostly white and gray with a few bright hits of lime green on the top ¹⁄₅ of the walls and in the long rectangular bolsters.
Great location in midtown. Was convenient to MOMA, Union Square and Fashion Ave.
On the downside: a little bit too dark for aging eyes, toilet paper holder was a stretch,
and you may experience a few street urchins who are hanging out in the lobby.

After reading some of the other Unilocal reviews, we were apprehensive about our 2-​night stay at Hotel LOLA. I’m happy to report, however, that we were pleasantly surprised by how much we liked it.
Upon arriving, the front desk checked us in to our room very quickly and were able to accomodate our request for an early check in time. The lobby was recently renovated, and looks great. Dark, mood lighting with lots of swanky seating and a small, but appropriately-​sized bar.
Our room was admittedly small, but it served its purpose. It was very clean with nice décor, but the best part about the room was the bed– VERY comfortable; sink-​down-​into-​the-​covers-​and-​never-​get-​up-​comfortable. Good-​sized flat screen TV too. The bathroom was very modern, with good water pressure and great-​smelling shampoo and conditioner (PURE line). When we needed extras, the front desk sent more up right away (within 10 minutes).
All in all, the hotel was great for the price ($ 99, booked through a Travelzoo Top20 deal). Also, as other reviews have confirmed, the location can’t be beat!

Checked in Dec. 11 for 2 nights. Discovered and booked this hotel after getting an email promotion with an excellent room rate. We did not know what to expect after seeing some of the negative reviews. Many complaints were about the lobby renovation or room size.
First, the location is excellent. Short walk to subway lines and pleasant, manageable walk to Times Square. We found the lobby renovation to be complete and very tastefully done including a small lobby bar which is a nice touch. (What do these people expect when a lobby is undergoing major renovation?)
Complaints about the room size are misplaced — — - this is midtown NYC, and though small, there is superb use of space, the rooms are nicely renovated and efficiently appointed, and, of major importance, the bed is SUPER COMFORTABLE with quality linens and pillows. Often the little things make the difference between a pleasant stay and a not so pleasant one. We particularly appreciated:
No-​fog sink mirror;
Glass enclosed shower with decent water pressure;
Satisfactory size bath towels, soap bars and nice toiletries;
Window that actually opens!
Quality flat screen tv; and finally,
A checkout bill under the door EXACTLY MATCHING the total room cost quoted when reservation was booked online.
Early check-​in was not a problem. Staff very helpful. Steve, a Manager, was very gracious.
Only suggested area of improvement: There should be a free setup allowing guests to print out airline boarding passes without having to buy computer time.
This hotel is a great value. We will definitely return.

I’ve stayed in a multitude of hotels in NYC over the years as I’m here every month so I’m accustomed to the tiny accommodations associated with the city in general. But I’m sitting in my room (706) at 3030, having never tried this hotel before and have had quite a few issues since I checked in. I selected this hotel for convenience — it’s right across the street from my daughter’s apartment. But the issues I experienced, in my opinion, are shamefully unacceptable for a hotel:
Upon first checking in I noticed the toilet bowl was dirty and there was a hair on the toilet seat. I called the front desk and someone from housekeeping came up immediately to clean it. Then I realized that the toilet was broken because it was running all night and I kept having to get up to giggle parts of it to get it to stop — in the morning I called the front desk and they sent up a plumber to fix it. Just as I was getting ready to step into the shower I realized there were no bath towels — only hand towels and washcloths, so I called the front desk and someone from housekeeping brought up bathtowels.
And when I first checked in I purchased 2-​days of the internet service, which is terribly slow to begin with, but is particularly frustrating today because I keep getting bumped off the server. I called the front desk to ask for technical support help and was kept waiting so long I finally hung up.
I will never stay here again, which is unfortunate because the location is convenient for my personal situation. But I feel that the items that were overlooked are absolutely horrific on the part of a hotel. And the reason I gave it a 2-​star instead of 1 is because the bed is fabulous.

The lobby of the hotel is currently under construction. All the walls are covered in plastic and there are lightbulbs hanging from the ceiling. It’s an absolute mess. There was no mention of this when i booked through hotwire. I felt cheated.
However, rooms are modern and clean. I would recommend this hotel if it were not under constructions.

I’ve stayed at Hotel Thirty Thirty twice for business now. I don’t understand all the negative reviews for this place. I think some people’s expectations are a little high.
This is in midtown Manhattan, rooms are expensive and small… that’s just how it is and this hotel is no different. If you expect to be pampered and are looking for luxury rooms and full amenities, then you should stay somewhere else. Just expect to pay a lot more for that type of hotel.
The rooms are spartan but smartly appointed with contemporary furniture and fixtures. They’ve all been recently renovated, so they’ve got clean, fresh paint. The beds are comfortable. The location is fantastic. The bathroom has a glass and tile shower (there is no tub, but I can’t say I that was a problem for me). The location is fantastic. The rooms are as quiet as can be expected in New York City. I did not notice any smoke odors, and I didn’t stumble across this rumored floor of low-​income tenants mentioned in other reviews (not sure how you accidentally end up on a floor, but whatever).
The lobby is still being renovated, so there’s a temporary desk and lots of plywood around, but I suspect it’ll be quite nice once they’re finished with it.
I found the staff was courteous — I happen to be from the northeastern U.S., so perhaps I’m used to different mannerisms than the other reviewers.
If you’re looking for a clean, comfortable place to stay, don’t plan on spending all of your time at the hotel, and are travelling on a sensible budget, then this place should be fine.
Perhaps the only thing I’d like to see is a coffee maker in the room.

Good hotel that is under construction. Great location and right around the corner from the Empire State Building.
I was a little worried when walking in the lobby as it was quite dark and and incomplete.
Once we got off of the elevator I was quite relieved as the hallways were nice with clean carpeting and stuff like that. The room was nicer than I expected also. I guess you cant judge a book by its cover. The staff was very helpful in giving us directions to various places.
Would definitely stay here again.

Common complaints about this place:
Staff is rude– at first glance, I had to agree. However, I grew up on the West Coast and this was my first trip to «The Big Apple» where people are notorious for being major jerks. I have decided that this is not the fault of the hotel; in fact, I have come to the conclusion that if I were not treated as such, I would not have been in New York and therefore not had the full «New York experience!»
Rooms are small– yes, the room was incredibly small. Did I have enough room for cartwheels and calisthenics? Hell no! In retrospect, the room was not plentiful, but it was plenty. You’re not royalty people, and let’s face it, you’re in NEW YORK! You don’t want to spend your time cooped up in a hotel room anyways. Get out and see the city, experience the culture, get peed on by a homeless man on the subway, kiss a stranger on the street, have that «Only in New York» moment!
The hotel restaurant sucks– this is ridiculous considering the restaurant has no affiliation with the hotel and, really, who cares. Once again: you’re in downtown New York surrounded by some of the finest dining in the world. If you’re eating at a hotel restaurant you’re an idiot. Go out and find something amazing to eat, I sure did.
Bathroom/​amenities were poor– sorry guys, I can’t sugar coat this one. Although, the bathroom shower, toilet, sink and mirror were very stylish, sleek and Feng Shui I have to agree that I felt very cramped inside the bathroom. I am 6’1 and 190 Lbs though.
However I was really looking forward to taking one last long bath before returning to Iraq and, for $ 400+ per night, I thought I would have a bathtub. Shame on you 3030! The amenities were fairly poor. The TV was nice but lacked HD and HDMI connection! Very minor details that were sort of deal breakers for me. Confirmed no coffee maker and there was no ice machine in sight but whatever. –1 star
Things I liked–
The bed– the bed was amazing. Perhaps it is because I had been sleeping in a war zone, getting bombed and scared for my life the 6 months prior. I was sleeping like a person in a coma on a giant marshmallow with covers and pillows that could give a nun an orgasm from the touch alone. Aside from my sleep being interrupted by a maintenance man (shit happens) I slept like a baby.
Location– lets face it people, real estate is all about 3 things. Location. Location. Location. No matter how we spin it, you’re either getting amenities, amazing service, nice connected restaurants or you’re getting a great location. You can’t have both. This place has a great location in a safe part of town. If you’re looking for the former, take your pompous cheap ass to Jersey.
Also, take all older reviews on here with a grain of salt. My stay was during their renovations and my room was one of the newly renovated ones. I could tell by the overwhelming aroma of fresh paint (complaint?). — .5 star for the paint but +.5 for having the foresight to renovate a quaint hotel.
All in all I had an OK stay for my first time in New York City. For a very last minute booking, literally 3 hours before I checked in, I can’t complain too much. Besides, after I gazed out my window into the New York skyline, and noticed the Empire State building in view, I decided I made out alright.

Eeek! Very weird hotel. They have elderly people living on several floors– it totally freaked me out as it was not disclosed. There was a 90 year old in a walker going back and forth in the hall at all hours. She also left the door open to her closet sized dwelling (not sure it that was a closet or aparment) that looked like a set for «Hoarders» takes NYC. It was sad to see the senior poverty and bummed/​freaked me out.
I am thinking pitching a tent in central park might be a better call.

Spent two nights here this past weekend and have no real complaints.
I flew on the red-​eye from LAX into NY — so needless to say, I arrived at the hotel around 7:00 a.m. The staff on duty (Shelley) was lovely. Fortunately, they did have a room available, so I was able to check in considerably earlier than the 3:00 p.m. check in time w/​o having to pay any surcharges or anything.
The room we were in (1004) was recently remodeled — so everything was fresh and new inside. Really liked the fact that the window in the room opened too — nice to be able to get some fresh air in.
The air conditioner wasn’t as strong as it could have been — but again — the open window sufficed here.
The room was a bit small for what it was. There was one queen sized bed, a wardrobe and a desk. Fortunately, there wasn’t much luggage — or it could have been a tight squeeze.
Would highly recommend.

Wow, this is what we call HIGH variance.
I was looking for a hotel near Madisson Square garden on a Sunday night, and booked through priceline for $ 80 + taxes. I wasn’t looking for anything less than a three star, so I was a little anxious when I found out I got the place.
I looked the place up: great website & pictures of rooms, mostly positive/​raving reviews on Tripadvisor, terrible reviews (although older) here on Unilocal.
So, why is it that follow Unilocalers are so harsh on this place? Do we expect too much? I went into this place expecting nothing, tempering the expectations of the girlfriend who can be a little princessy at times.
If you don’t want to read the whole review, let me sum it up. I got a free room upgrade without asking, a large clean room on the last floor, a large firm bed. All this in a perfect location for where I was going. Sure it wasn’t the ritz, but hey! I paid $ 80+tx for this room. We would have barely gotten a private hoStel room for this price.
— — –
We got to the hotel around 1 P.M. Earlier descriptions were spot on. The minimalist /​small tiles/​open spaces look was a little faded, giving hint that the place tried really hard a couple years ago. In the present, it doesn’t quite live up to what you expected a semi-​luxury hotel to look like.
We made it to the counter, and asked if we could have the room a little earlier. She told me she would check. As she was toying with the
reservation, I used that time to ask her if it were possible to get a non-​smoking room (we booked on priceline after all, they could stick us in the worst rooms). She said «sure», and then actually upgraded us to a 10^th floor king bed room.
The design of the room was bare minimum otherwise: hospital green and white with wallpaper that fit it nicely. The carpet looked like artificial golf turf. Not so fancy. Otherwise, the room was actually quite spacious. The bed was very firm, but huge. We had a desk, and a nice 30+ inch tube TV with working cable. Temperature in the room was comfortable, and we did not hear anybody all night.
The room was clean, and there was ample coffee grains for us to make in the morning. There were two large windows that faced another building. The bathroom was clean, although we noticed it could have used some touch ups: for example, the toilet would move as you sat on it.
The location was perfect for us. 0.7 mile to MSG, very close to subways. Note: not that many bars in the area if you’re looking for a quick drink after coming back to the hotel. The place next door, Zaza I think, has abysmal service and is terribly overpriced.

What the hell happened? I stayed here several times about 4 years ago, and was impressed. I had a large room, stone tile bathroom, clean white décor. So I checked in last Sunday not having stayed there since 2004. The location is perfect, Murray Hill central and only about 3 blocks to my corporate HQ, so I was stoked.
The lobby still looks nice, think Piet Mondrian/​Rothko meets minimalism. That was about the end of the perks. They couldnt find my reservation, which was super annoying because I was in a rush to make a dinner reservation. When they eventually sorted it all out, they asked me if I would prefer smoking or non, and two twin or a queen bed. I opted for the non-​smoking queen. Cool, room 805, done.
Room 805 was a fucking goulag. The «all white» idea had become all grey and dirty. It was a two twin, smoking room. So I call the front desk, and was told they were booked to capacity. A.) not true B.) Then why did you ask what kind of room I wanted? Baffling.
So I leave, knowing that Ill get shitfaced and pass out. I do, come home back at about 3 and somehow the heat has been turned up to about Fahrenheit 411. I am livid, call the desk, no answer. Take cold shower and pass out.
I could go on, but why? They wouldnt change my room, the upper floor rooms are total poop stains, and the place wasnt even that cheap!
Avoid…however the location is great, and I think if you wanted to absolutley rage and go ape shit, I dont think they would give a fuck. So that could be a perk.

I think someone just tried to break in my room. I awoke with a start to a loud sound which I could only recognize as someone trying to open the door, but the secondary swing-​lock was on, and they couldn’t open the door all the way. I know I’m not crazy, because when I went up to the door, it wasn’t closed all the way.
WHAT THE EFF.
It is 5:00am, and I am writing this review from my bed at the Hotel Thirty-​Thirty. I kind of didn’t really have a choice of where to stay — my office booked this hotel for me. The website definitely made the hotel look a lot more posh than it actually is, and the rooms looked a lot bigger online.
–1 Star for online trickery. The photographer and website designer have Masters Degrees in the art of BULLSHIT.
–1 Star for poor lighting — how the hell am I supposed to do my makeup?
— 3 stars for someone trying to break into my room just now. Yeeeeah. Thanks.
I probably should have read the reviews before letting my company book the hotel, as I definitely would have protested the reservation.