Hong Kong Tailor Jack

This place was once a good option. Just had a jacket tailored and they altered one shoulder and not the other. I spent 20 minutes explaining that I have 2 shoulders. Kind of crazy of man with illusions of grandeur and zero customer service or pride in his work. Finally he agreed and I only paid for one shoulder– (unbelievable)
This place is good for the odd hem– that’s about it.
You should avoid. I will never go back.

If you value your clothing, go elsewhere.
I brought two new suits and three pairs of pants in for adjustments. I was a bit concerned based on some reviews but was in a rush and went anyway. Everything was done poorly which was evident upon trying on the clothing at the store as things did not hang properly. He said it just needed dry cleaning and pressing to hang properly which I did not believe but he was unwilling to consider his alterations were done incorrectly. After dry cleaning, the same problems were there. Ironically my dry cleaner fixed all of his sloppy workmanship at a fraction of the cost.
His workmanship is poor, he doesn’t work with his clients, he costs as much as higher end tailors and in the end what you get is something not even worthy of a neighborhood dry cleaner which is unfair to my dry cleaner since she fixed everything for him.

I brought an off the rack suit here for alteration. The suit was ready in a week. Jack could not have done a better job — the jacket now fits me perfectly and looks bespoke. 93 dollars well spent.

I am coming out of Unilocal review retirement to tell you that this place is WAY TOO EXPENSIVE. This is a criticism that has come up in several of the Unilocal reviews. The quality of the work is fine, but it certainly doesn’t justify the price. Find a cheaper tailor.

I’ve been going to HKTJ for a few months now, his work is impeccable and he’s a true expert.
Yes it is expensive but I just like the way I look in clothes after he takes a whack at them. I’ve always had pleasant interactions with him and the staff.
Worth the money but be careful… tailored clothes are addicting.

It’s interesting to read the polarized reviews of this business. I’ve been going to Jack for years. I used to live nearby and he’s def the best tailor in the area, possibly one of the best in the city. He’s a serious dude and not much for small talk. He has a way he likes to do things, and if you’re down with that, it’s all good. If you prefer to roll up to a place and dictate how things are going to be, are a pushy person, or generally feel entitled to something exceptional, Jack may not be the best fit for you.
If you want excellent tailoring done on your garments, with generally quick turnaround, at reasonable prices given the quality, then I would really recommend Jack. He stands by his work and unless you are having something crazy done, I can’t imagine you’ll be disappointed.

I have been a loyal customer since moving back from HK. His work was good but over priced. Today he tried to charge me $ 206 to take in a suit jacket (double vented). He previously charged me $ 75. When I asked if he was sure… he took the pins off and told me to go somewhere else…
I was a bit baffled but it was just too hot to engage with him and i walked out. My wife and I spent 1K a year with him… scratching my head… he must have woken up on the wrong side of the bed.

I’ve gotten many simple jobs done here such as sewing in a zipper, sewing up a hole in a lining.
I agree with other reviewers that Jack’s may not be the best place for women’s dress alterations. When I recently got a delicate jersey dress hemmed here for a wedding, I felt that the quality did not match the price. They charged me $ 28 to shorten a dress (cut a new straight hem) and then to sew the new hem (fold over fabric, and sew a straight line around the new hem). I had already marked the length at home, and carefully used silk pins (because regular pins cause holes in delicate fabric). As soon as I arrived, Jack stuck a regular pin in my dress. The hem they ended up doing was sort of wiggly sewing lines (not straight). They also left chalk on the hem, which doesn’t look elegant for the wedding I need to attend tomorrow.
For $ 28, I expected straight, nice sewing on this basic job.

This place is good for BASIC tailoring services only.
I had a Hickey Freeman jacket I needed to have taken in a bit. The usual turnaround at Hickey store is 3 – 4 weeks, screw that. Anyway, I came here because I live a block away and the turnaround was only 2 days. When I went to get the jacket, it wasn’t done properly or as described.
In the same right, hemming my pants from Kenneth Cole turned out fine.
I would only come here for basic alterations and I would advise others to leave expensive alterations to another tailor.

You get what you pay for folks. My wife and I entrust Jack with everything from hemming jeans to virtually re-​building jackets, dresses, shirts, etc. On the rare occasion the alteration isn’t quite to our liking, Jack has always re-​worked it without question. I appreciate that he’s busy and doesn’t have time for chitchat… don’t need to have him as a friend! I would guess that if you’re rude to him, he will re-​pay with similar attitude, as he should. Jack is clearly the best tailor downtown, and one of the best in the City. A neighborhood treasure that should be supported.

I’m not sure why this guy ever received the Daily Candy award. Maybe he is good with men’s clothing or with suits, but he has no idea what he is doing with a woman’s dress. Going on the strength of his reviews, I brought a strapless dress to HKTJ several years ago that needed a few adjustments in order to stay put. I was hoping to wear it to a wedding. Anyway, I paid half up front. But when I came back he had made the dress too small. Then I came back again and he had made it too big. And so on. He told me at one point that I must have been wearing a padded bra when I initially came in. I assure you that I was not. He didn’t really give a damn, and he never fixed it, so I told him I wasn’t going to pay him the rest of the money. He seemed fine with that, but I really think he should have refunded me everything since he ruined a $ 300 dress that I never got to wear. The one thing that saved the day was that I had left the tags on the dress when I took it in to him…

Very very expensive and refuses to re-​do items he screwed up (saying he can’t get a refund from the people he outsources to). He used to be okay but, since he got in Daily Candy, he started outsourcing to even more tailors (he doesn’t do his own tailoring, he only pins) who do not do good quality work — at best, it’s very inconsistent. I definitely do not recommend.

Jack has come through for me many a time.
A lot of the reviews are saying that his turnaround is bad but I’m a personal assistant and have sent several people to Jack for last-​moment work. Perhaps you just have to be bold enough to tell him when it needs to be done, he will just tell you if he can or can’t make it work.
His turnaround is good, his work is great; it’s expensive and he’s brusque but he definitely has a repeat-​referrer in me.
He’s cash-​only so be forewarned. He will also only do fittings by appointment during the day and will NOT take appointments for after 6pm.
I’m on my way to Jack right now to pick up a suit I dropped off for alterations 46 hours ago. Yes, a full suit alteration in 2 days. That’s worth the price in my mind.

Had a dress taken down two sizes here, and Jack did a fantastic job. The hem was slightly complex and it turned out looking great. It was pricey, but I don’t have a lot to compare to, and I was willing to pay for the work if it was going to be done correctly. It only took a week. I’d definitely go back with anything else I needed altered.

The WORST! I went there to get a bridesmaid dress tailored several years ago. When I came by to pick it up, a few days before the wedding, the dress had not been touched, and they said they were afraid to ruin the dress so didn’t tailor it OR bother calling me to tell me. AWFUL place. DO NOT TRUST them with something with a deadline!!!

No issue with the quality, I don’t mind a week to turn around two jackets needing to be re-​lined, and I like supporting a local independent business.
But the prices make Barneys and Meurice look cheap, which is no mean feat. I don’t think I’ll be heading back.

Jack’s work is without question top of the line. I have had several pairs of pants hemmed here, and a sports coat. However, some of his work is quite expensive, and three weeks to get a pair of pants back is simply not worth the wait.
For anything complicated I put my full faith in him, and will return but if you just need pants hemmed… your better off keeping it local.

Don’t go here, he is an extremely busy man. The write up in ny mag ruined it I think. That being said, I think he is a great tailor. He took in my coat and did an outstanding job. But it was a shitload of money, and it took about a month for it to get done. So spread your wealth and go find other tailors out there. This is New York, there is a tailor on every damn block. Give Mr. Jack a break.

OK, truth be told that the quality of HK Tailor Jack’s work is five stars. I was a faithful customer of seven years. When you’ve been a customer you learn to deal with his abrupt and dismissive manner, but he dealt the straw that broke the camel’s back. Earlier this year, he was listed in New York Magazine’s Best Of issue and business exploded. Well, I guess the hours got to him because the last time I went, he had jacked up his rates and when I asked him what his rates were he told me he didn’t want my business and could go elsewhere. I’ve spent hundreds (if not a few thousand) dollars there over the years. Honestly, there are other tailors who do good work. Even though a few doors down from his shop, I will never go there again. Not worth the terrible attitude and rude treatment!

not long ago hong kong tailor jack won the coveted award of best tailor in the city by new york magazine. shorty thereafter the amount of business skyrocketed for them and they seem very overwhelmed. mrs. hong kong tailor jack has told me a few times that they’re working 16 hr days and they can hardly keep up with all the work coming in. don’t get me wrong, their quality is top notch and they’re friendly however as of late their turnaround time is just ridiculous and their prices are outrageous.
ex.
–bring in the waist of 1 pair of flat front trouser — $ 32 and a 3 week waiting time
–1 military shirt to shorten the bottom and the sleeves — $ 35 and a 3 week waiting time
great place to go if you can wait that long and don’t mind paying that much but i’ve recently started going to other tailors and found their prices to be much more reasonable. on the plus side he does a good job in hemming jeans, bringing the original seam to the botttoms, and bringing in the waist if they’ve stretched.