giggle

The one thing that distinguishes this toy store from all others is the unusual and large toys. Here staff are very much knowledgable on their work. I will be back.

My husband and I love Giggle and we typically shop online or at their Soho store. Yesterday we decided to visit their UES store to check out car seats and we had the worse customer service experience there. The sales person, Jennifer, was rude to us and she couldn’t answer simple questions regarding the product. Simply put: she was disinterested in doing her job. To make the matter worse, she walked away from us to help someone else and did not bother to ask if she can return or if we need additional help. There was only one nice sales person (Gabby) there that came over to help us as we were getting ready to leave. The sales staff here needs better training in customer service since that is their main job. We were very disappointed by the horrific experience and will not shop at Giggle again until they improve their store customer service.

I can’t thank Steve enough for all of his help with baby/​nursery preparations. He takes the art of customer service to a new level and has gone above and beyond multiple times to ensure that I am beyond 100% satisfied with all of my purchasing decisions.

Ashlie in this store is SOOOO helpful! She really went above and beyond to make sure I have everything I need to be as ready as possible for when my baby comes. She was so knowledgeable and honest about every single product in the store and I could not have asked for a nicer and better sales person. She made sure to explain all the different options and was very honest about what was necessary and what wasn’t. I am confident that as soon as my baby comes I will have everything I need. Thank you so much! I would highly recommend anyone expecting their first child that wants a hands on 5 star personal experience to come to this store!

I was expecting to be ignored when I walked in because I had read the reviews on Unilocal prior to my visit. The staff was extremely helpful & took a lot of time showing me… everything.
They have a great selection of toys, blankets, cool art & strollers.
My favorites were the baby furniture. They aren’t the same boring furniture you see everywhere else.
Definitely worth a visit.

I went into the UES Giggle today to pick up swim gear for my baby daughter for a last minute Hamptons beach vaca. When I walked into the store there was one other person there and two salespeople behind the counter chatting. As I passed them they glanced up at me, then turned back to each other and continued chatting. No ‘hello’ or ‘can I help you find something’ or eye contact.
I couldn’t find my daughter’s size in the sunshirt I wanted for her and had to interrupt their conversation to get help. The salesman that helped me at least said ‘I probably should have asked you if you needed help before.’ Yep, you probably should have.
I’ve been in here twice before to purchase bigger ticket items because it’s in my neighborhood and convenient but I feel like I’ve experienced this unhelpful attitude each time I’ve gone in and I’m over it.
Sprout is around the corner on 78^th and 3^rd Ave and has comparable products and waaay better service. I’ll be going there from now on.

We registered for our first baby today at giggle on 74/​Lex, and it was such a pleasure! The options available were excellent as giggle edits the selections down to the top choices, which was very helpful for first-​time parents. And the staff was great; throughout the process, we found Venus, the personal shopper with whom we worked, to be incredibly knowledgable, upbeat and friendly — we loved working with her! Overall, the experience at this location was educational, seamless and fun.

I don’t write many reviews but the excellent service I’ve had at Giggle UES just compelled me to write this one. I brought my husband to look at baby stuff for the first time there to shellshock him early as to how much stuff we had to buy for baby. Though the store was relatively busy, we were asked quite early whether we needed any help. We ended up wanting to see a play yard that wasn’t on the floor and Kelly dragged it up from their storage area to demonstrate it for us. We told them we weren’t looking to buy anything that day and they still continued to be nice to us.
Later on, I called to buy the play yard and was going to pick it up ourselves to save a bit on shipping. I underestimated how heavy it would be and Kelly took pity upon me and shipped it to my home for my 5.5 month pregnant self. That’s awesome customer service to me.
I’m cheap (hence the trying to save on shipping and why I knocked one star off the review… Giggle is expensive) but I’m planning on buying from Giggle again because my experience so far has been so positive. And really, a lot of the things they sell are quality items, so of course they’re going to be expensive.

I did my baby shower registry here for my first born and I’m still a regular here with our 2^nd son!
It’s a total one stop shop for everything maternity and baby! I love the organic clothing and blanket selections they offer and they also have very creative and onnovative toys for babies, infants and kids. All of their products, be regular or organic, are of the highest quality in material and love that they don’t offer just 50 000 000 shades of just pink and blue!
If its not in their store and offered on their website, they will order it for you right on the spot. They will also do a lovely gift wrap for your purchased item right on the spot with their pretty signature colors.

Cute boutique with lots of options to choose from, especially as a gift. Bit on the expensive side though, and the baby clothing did not have enough variety in terms of design. First time I saw an impromptu stroller folding class for new moms :)

Eh.
There was some attitude in the air when I went to pick up our gear, and me and my wife dropped A LOT of money on this spot.
I guess since it’s a sales thing, if someone didn’t earn money in the sale, then they rather not deal with you.
(NOT MY PROBLEM)
My wife had a great salesperson, but when i went to pick up the gear AND get a run-​through on a very expensive carriage there seemed to be some confusion and so I left. As I walk out I’m hearing (w plenty of attitude) «He wants a run-​through and I’m too busy right now for that»
again
(NOT MY PROBLEM)
Maybe they’re not so used to dealing with guys walking through this place, and they usually expect Mommies?
oh well…

I came all the way from the Hamptons to purchase a high chair from Giggle on the Upper East Side. The store wasn’t fully staffed and very busy. A tall, Caucasian woman helped me but she knew nothing about the product and was slightly rude. I was interested in the Baby B Jorn high chair and the woman said the chair only lasts until 1 years old. The other employees were helping two other customers at once so I left. After leaving, I went home and did my own research and found out that the chair actually lasts until 3 years old. This is not the Giggle I am used to. I am used to a friendly, knowledgeable staff who gives great customer service. I don’t know about the changes being made at that store but I am highly disappointed and will be taking my business elsewhere.

Giggle is a great place to look for high-​end baby gear. They have a small assortment of items, which I found quite helpful, as it’s clear that much thought went into the selection of each item of merchandise. I especially like its website. It was easy to navigate and easy to set up a baby shower registry. The prices at Giggle are high compared to, say,
, but they are comparable to Buy Buy Baby.

I think Giggles is fantastic! The only reason I can’t give them 5 stars is they have a very small assortment of products, they need more selection to be the best, but with what they have they do really well! A perfect spot if you are having a baby or have one, to find wonderful furniture, strollers, baths, etc. If you’re looking for a gift they have really cute, unique toys. And I think they have something for every budget with some items starting as low as $ 24. The proximity to Lenox Hill Hospital is also very nice so if you’re visiting someone who just delivered, swing by, grab a gift (which they will wrap up for free with card), and head on over to meet the new bundle of joy!

Gorgeous baby boutique! This store definitely caters to new parents who can splurge on beautifully designed cribs, rockers and bugaboo strollers. I really liked the art that they sold there — it’s appropriate for a baby but also modern and fun enough for adults to enjoy without being like something Disney produced.
They do sell other baby accessories like books, stuffed animals, baby proofing stuff, and clothes that weren’t too pricey.
Staff were pretty friendly and the store is laid out nicely. It’s sort of similar to Pottery Barn for Kids in terms of furniture stuff though it seems to be catered more to young babies and not toddlers.

I went in to this place 5 times while I was pregnant and the sales people were all over me ready to be helpful. This is nice in theory, only I wasn’t really thinking of using a stroller day one and I wasn’t thinking of spending that much on furniture either. I did buy a few things there, some soaps and lotions and a few childproofing items but I went other places to find what I needed and made choices that fit me and not the book you get for a registry list… which I would have needed a new apartment for! Talk to people who actually have had kids and the kids made it past the toddler years, then you will hear what was really needed. Buy that stuff.

We bought all our baby furniture from Giggle. The staff was very helpful and made solid recommendations on what we would need for our first child. We initially went to buy buy baby and the staff was totally useless. They wouldn’t help or make suggestions. Giggle’s staff was friendly and knowledgeable.
The only negative is that they are on the pricey side, but they do have really good sales.

Great assortment of toys and dolls for children. Staff was helpful and knowledgeable. I thoroughly enjoyed shopping at Giggle. Very well organized store too.
I recommend you giggle for Giggle!

Thought I’d weigh in as an actual parent here! :D
I agree with Max, that it’s a great store to buy a special gift. For parents, though, they do have the bigger items like cribs, strollers and car seats. They only carry high-​end (Bugaboo, Stokke, etc), so the selection is limited.
When I was still pregnant, I went in to test-​drive a stroller that I ultimately ended up not getting because the store staff had a hard time folding the stroller, and switching the seat around. More training, perhaps? The sales staff is friendly, though!
This is a high-​end store for people with high-​end taste, and a high-​end wallet to go with it.
I prefer Target or
.

You know you’re getting old when all your friends start poppin’ out babies. It’s okay. I get to shop for fun and cool baby gifts as a result.
Giggle is a terrific store that carries a great variety of gift items: baby blankets, baby towels, toys, stuffed animals, etc. This store is expensive so I don’t recommend parents shop here unless it’s for a special gift.
I was the only man among several women. No surprise. Luckily, the sales staff is very friendly. Otherwise, it could have been an awkward shopping experience. Instead, I had fun exploring all the items. The selection is broad enough for you to find a gift that suits the parents’ taste and style.
One buddy is a bit eccentric so I knew his baby daughter has his «mischievous DNA» in her. Voila! A cute Dr Seuss doll in a devilish red color with turquoise socks screamed «buy me!» The father and baby loved it.
One other couple, with more conventional taste, had a baby daughter as well. I purchased a warm pink fleece blanket with a vertical 3 dot graphic. Any baby would look adorable snuggled up in that thing!
Perhaps the best part is the store’s gift wrap service. The gift service is excellent; gift boxes come with cool wrapping paper, a nice bow, and a sticker. The gift box immediately signals that you have spared no expense for your friend’s or family’s newborn. I think it’s a thoughtful way for anyone to celebrate the birth of a new child.