FedEx Office Print & Ship Center

Joanne was kind, friendly and professional, giving me fast and effective service in a job that demanded fast turn around. Best copy shop experience in NYC.

Convenient and easy! This location is open on Saturdays, even on Labor Day weekend. Pro-​Tip: be prepared; have a FedEx account and some packing tape. FedEx accounts are free and easy to create online; you can create shipping labels in the FedEx store using their computers for free. I walked in with two bags of items to send home, some packing tape and my FedEx account web login. The FedEx store had an 11×13×9 box which fit perfectly; the box cost $ 2.99 after taxes. To ship 10.4 lbs in this box using my FedEx account cost $ 10.90. Worth every penny to get this weight out of my suitcase!
The employees at this store were friendly and answered all my questions. When I first walked in, I was worried I’d have to access my FedEx account via my phone’s web browser, but the employee directed me to use their public computer, which made this task completely easy from there.

Today, I had the Fedex office wrap and ship a package. When I came into the office, an employee immediately greeted me and offered his help. I was sending a piece of very delicate electronic equipment. He packaged it with extreme care, while having a friendly conversation with me. The entire process was very easy and efficient.
George

This spot is great. Came in on a rainy day with some printing I had to get done that day (it was a Christmas present for someone) and couldn’t have been more pleased. Joanne was a delight, she helped me print my abnormally sized posters, gave me a flat box to take them in for stability, and overall just dealt with my anal-​retentive neurosis in a very helpful, pleasant way. Give her a raise immediately. Will be coming back here for sure.

I visited this location yesterday in need of bounding client presentations and was having difficulty printing one particular piece. Not only did they help me fix the issue, the made sure I had everything set for the bounding, double checked on my needs and then called me when they were finished… in less that two hours!
Great group of people and very patient in what I observed to me a very challenging, thankless job.
Well done.

As Monique, the «Center Manager» is helping another customer and bellowing a greeting to those of us walking in some 10−15″ away (mind you, I’ve never been to this store, my package is heavy, and, actually, I can’t see immediately where the booming voice is coming from), she then asks what it is I’m shipping in the same really loud voice. Mind you, there’s another employee who’s free and able to assist and is, slowly but surely, coming my way. I replied to Monique that I’d let her know what it was that I needed as soon as she was free. She then said, in her what should have been «inside voice», «Oh, Lord! Heaven help us!!»
Thanks, Monique, for making your customers feel like a-​holes.
Best regards,
Bea

I never really thought that a FedEx Kinko’s was the type of place that was worth reviewing. Today, I went to some no-​name place instead, and then ended up going back to FedEx Kinko’s. It’s actually very easy to do what I want to do (bring a zip drive and print documents when my own printer runs out of ink). They have a section of self-​serve computers. You just sit down, put a credit card in, and do what you gotta do. You don’t ever even have to interact with the staff.
The only negative would be that the machine doesn’t kick out a receipt, but my company doesn’t need them as long as I use the corporate card. So we’re cool.

Stopped by on a Friday afternoon to do some printing and copying of some documentation (tax forms, etc.) to rent an apartment. What I learned is that I need more friends who will let me use their printers at work.
If you NEED to go here for printing/​copying, give yourself plenty of time. The workstations, if you can find an open one (there are three with desktop computers, and when I went, one was not working), are slow, whether you’re just surfing the Net or, most frustratingly, trying to open reasonable sized PDF docs (under 200K). But why would they offer faster machines when they charge by the minute ($ 0.30/per)?
Printing in black & white costs $ 0.49/page + tax, which I thought was pretty egregious, and that was before I realized that COPYING in B&W is $ 0.11/page. Why would there be a difference? Same toner, same paper, same machine, right?
When I tried to copy five simple black & white pages, the copier kept jamming. The two overworked employees on duty ended up just giving up and unplugging it. Not that this is Kinko’s fault (er, FedEx Office) but seriously? In 2010? Copy machines still jam?

Um. So, I visited this store because they’re open on a Sunday afternoon and I can never make it to a post office during business hours on a weekday. This was exciting. It almost felt WRONG. A place that will mail things on a Sunday.
I rode my bike with two packages in my basket, just before I embarked on a 20 mile bike ride. I was looking forward to getting rid of the boxes to be on my merry way.
I walked in and, with a bored face, the clerk told me that their system was down. Isn’t that, like, the oldest excuse in the book? Anyway, she told me I could fill out the forms and they’d mail out the boxes when the system was back up. While I filled out my forms, the clerk packed both of my packages into one box and sealed it. When I told her politely that they were going to different addresses, she didn’t say a word. Just huffed and puffed and cut open the box to re-​do it.
She was a real gem. A real doll.
I asked her if she could estimate how much each package would cost. She couldn’t because, «the system» was down. I asked her if she could hold the packages and if I could call in the morning to ascertain the price before committing to the whole thing. She told me that the didn’t do that.
I finally asked if she could put a note on the package to have someone there call ME in the morning before the packages were sent out. Apparently, they DO do that and she agreed.
In the morning, after no phone call, I checked my credit card online. Wonder of wonders they had sent them out without calling.
Now, I understand that my request was difficult. But, she was surly and rude and barely listened to a word I said. I vote no on this particular location. Maybe the others are better?