Fair Price Carpet & Rug Cleaning

ABSOLUTELY AWFUL. Long story short:
1. Bought a groupon, and they added and extra $ 50.00 pre-​spray fee.
2. They were incredibly difficult to get in tough with: wouldn’t pick up the phone, put me on hold then hung up, etc.
3. Scheduling was a nightmare: I couldn’t get an appointment until 2 weeks out, they rescheduled twice, then ultimately DIDN’T EVEN SHOW UP TO THE APPOINTMENT.
I went through the list of cheap carpet cleaners on groupon, all of which are a scam and just as bad as this one. I actually got in touch with fair price after trying all the numbers twice. We set an appointment two weeks away, which was not ideal, but hey, someone can actually do it. Then I asked about additional fees and they mentioned the $ 50.00 «pre-​spray» feed included. Fine, I’ll pay the fee. The day before they call to change the time of the appointment from 10am to a 1pm-​3pm slot, fine. 1pm rolls around, no cleaner. So I call and no one picks up, so I leave a message. 1:30, call again. 2:00, call again. A man picks up and says he’s going to give the guy a call. 2:30, call again, no one picks up. 3:00 (now the end of my appointment, call again. Same guy picks up and he says he is going to have the tech call me. The technician calls me to say «oh, yeah, I’m not going to make it today.» That would have been nice to know before I moved all the furniture, paid you guys, rescheduled, and waited for 2 hours! I tried to reschedule at that point and made sure to confirm with the man over the phone that he would «definitely definitely call me back when he looks at the schedule.»
…he never called me back.
Luckily, I got my money back from groupon and things like Unilocal exist so people don’t get scammed like I did.
DO NOT USE THESE GUYS.

I would like to say I have never used this companies services. I purchased a deal from living social services for $ 19 with the intention of having a carpet in my apartment steam cleaned. When I called them, the operator was a little snippy and short with me. After scheduling my appointment she told me I would need to have my carpet sprayed to keep it from getting firm after the steaming. So I asked how much it was, she told me it was approx. $ 50. They seemed deceptive and the cost added up to the usual cost of their service. I noticed another company who was doing the same thing on living social, who had the same 929 area code, and the same operator answered. Shady. They may do a great job steaming carpets, but I wouldn’t know because I refuse to do business with anyone that tricks people from the start.