Diamond Beauty Spa

One too many people complaining about having to give $ 10 for tip. I left and gave 15. Don’t be so damn cheap for someone who just massaged out all your damn knots in your back.
This place is very no frills

My gf booked us a couples massage via groupon. Long story short wish I would have read these reviews before hand. All the previous reviews pretty much sum up my experience. Unprofessional (answered phone during massage), dirty/​dodgy, and hassled about the tip afterwards. Genuinely the worst massage I have ever had in my life. This is coming from a guy who used to go to the massage school in college and I had some pretty bad massage students, this was worse. Do not waste your time and money.

I am always like to write positive reviews, and I feel bad, but I can’t help myself, I have to give the worst review. This is a third day and I still feel the pain in my back and «rear» after massage. I have a high tolerance to pain, but this was very painful massage, however it was called «soft massage». When I screamed because of pain and asked to do softer massage, I was answered: I know what I am doing”. Besides all these, I was left couple times during massage, because the owner was answering calls… people were nice, but not professional at all. I do not recommend to go there anybody. No way!

Let’s start by saying it’s not by appointment only. I know this because I have called and requested 2 female masseuses a week prior to the date of the massage and a walk in took one and the other stood around.
The place is a little sketchy with the elevator but it’s NYC so I’ll deal with it. The restrooms were clean as well as the waiting area. That’s where the 1 star review comes in.
After an hour of waiting around for the massage which was a waste of time 2 smiling men walked into the private room and 1 promptly lifts the towel off the lady accompanying me. Weird Chinese custom? I don’t think so. Neither of them spoke English so an older lady walked in and asked what the issue was. I told her of my request for female masseuses and she said they were all busy… I told her of my special request and she was confused.
I immediately began to dress myself to leave. I was half way out the door when she offered a few dollars for my subway ride back. I told her to keep it. By the 2 or 3 different spa names I saw posted around I think this is a fly by night gig. Do yourself a favor and find another place. Don’t make the same mistake so many of us have made.

The worst massage experience ever! I’ve been to many massages by Groupon and this place was the Worst!!!
Me and bf got a couple’s massage using Groupon. As we arrived They made us pay extra $ 8.00 (as she said for tax) Seriously!!! Why Groupon didn’t mention it?
Besides that we were freezing in the cold room, my bf didn’t get a proper massage, coz his masseur (a women) was over the phone or somewhere else for like 10 min in the beginning!!! I was still ok and just trying to be nice, but after we’ve left $ 12 tips for a real bad massage she started yelling at us saying that that it’s $ 10 min for each person! WTF!!! I said what if I didn’t like it!!! And she answered that we Have to leave her $ 20!!! For bad massage, cold room, cockroaches around??? No f*cking way!!! My first and the last time in that shitty place!!! P. S. It was really hard to have a conversation with her, coz I didn’t really understand her «English»…

Terrible. I hope everyone reads this and never goes here. Please make this helpful so nobody else gets tricked into this one

No. Just no. Trust me on this one.
I had a couples’ massage with my boyfriend. We’ve been getting massages for years now and let me tell you: this might be the worst one I’ve experienced so far.
First off, they mixed up our time appointment time for the wrong day AND time.
Second off, they were late to the appointment, where they next charged us $ 8.00 fee (For what? Them being late?)
We were escorted to the «couples» room, which is located in the middle of the damn place. It was pretty much a paper-​thin walled room with cheap instrumental music playing in the background. The blankets were just long towels. LONG. BATHING. TOWELS. ??? Not warm at all, ESPECIALLY when undressed and awaiting (10) minutes for the masseuse’s to come in (They were complaining in Cantonese about our «discount»). This room was freezing cold!
This place was extremely unprofessional and rushed. The woman would leave every 5 minutes or so to pick up the phone. (Lack of secretary, I guess).
Now on to the massage:
I had the male masseuse who literally looked like he was just hired off the streets: Dirty shirt, messy hair, keys attached to side pocket. His keys kept scratching my arm, by the way. And he did NOT know how to massage. By the way he moved, I can just feel him imitate the woman next to me. I just paid a man $ 50 to LITERALLY rub my back, head and butt.
Ooh, yes, my butt. Never in my life of many, many massages have I felt so violated. Ladies, if you are reading this. Be warned. Do not go here. I’ve had my rear massaged before, but this felt more of groping for whatever pleasure. There’s a difference. Every time the woman had left the room to make a phone call, he would take the towel off just to rub again, until she came back.
I can’t type anymore or else I’m going to combust. There’s just so much to say, I’m never going back here. I’m off to a difference search for my perfect cocktail massage spot.
Be warned.

Had a groupon expire because the receptionist never picked up the phone for me to book an appointment. Scam?

Good massage, horrible business.
They demand a $ 7 tax which basically just covers Groupon’s fee. Hated that.
Then they demand $ 20 tip. Hate that. I tip what I like. Supposed to pay $ 75 plus tip I decide. Ended up being a mandatory $ 100-​$ 110 event.
Their Groupon Special Is False Advertising! New York Nickel-​And-​Diming At Its Best!

I bought 2 groupon deals for 60 minute swedish massages and went to use it today. If I didn’t know the house number I would not find the place because you have to take an elevator that opens to the street, to go to the second floor for the spa place. When we got there, the old man told us we have to pay $ 7 tax for two people. We were confused because we never had to pay tax for a groupon deal, besides restaurant deals. We gave him the $ 7 anyway. The next concern was that, because we booked for a couple massage, they prepared one male and one female masseuse for us. My boyfriend does not want a male masseuse, we both want female. Another lady there explained to us that if we wanted two female masseuse we were suppose to request for that when we made the appointment because usually female customers want male masseuse and male customers want female masseuse. O. o seriously? Whatever. So they called a female masseuse and it took her a few minutes to arrive.
Now the massage part: I never thought a so called masseuse can be this good at inflicting pain during a massage. I don’t know if it’s because I’m a tiny girl, but she kept on pushing my back with her fingers or palms. Sometimes she would roll her lower arm on my back and it hurts because her elbow kept on digging into my skin! They don’t seem like professionals, it felt more like they were finding random spots to massage and push. Basically, the upper body massage was painful. The lower body massage was ok. After I flipped over, she massaged my temples and my head and she used the same massaging strength that she used on my body, on my head… WHY? Are you stupid? And by the way, during the whole massage time, the masseuse kept on talking to us, to themselves, or the old man outside. The reason the old man can hear them is because the wall of the room does not go all the way to the ceiling. On top of that, whenever they open the door, they opened the door as if two naked customers (us) are not in the room.
All in all it was a BAD experience, I don’t know why I chose this place. Never going back again.

STAY AWAY
Yeah this place is a joke. Went there with my wife. Got a couple of messages and two facials as well, did not realize that the person on the phone at the front desk would be the one giving me the message. Also, the partition between us and the next room, some guy was obviously looking for a «rub and tug» dirty as shit. Woman kept coming in an leaving to answer the door, fuck that service. I extended a tip because I“m that kind of a guy and I guess it was not good enough, so I threw a $ 20 at her.
End of Day — Diamond, you have talent but your service absolutely sucks. Sorry to shit on your business but you will not get a repeat clients acting this way, $ 150 later for me, enjoy it, is not about the money is about a relaxing, friendly, caring experience and you have NONE of it.

HORRIBLE. I went with a friend and had the worst massage experience. The masseuse answered the spa work phone and his cell phone several times during my massage, spoke to a coworker through the wall during the massage, left the room several times leaving the door wide open for the world to see me laying there on the table with just a towel covering my butt. COMPLETELY UNPROFESSIONAL. He even massaged me with one hand for a while while he texted with the other. Then he demanded a tip from me.
The ambiance was weird too. I felt like i was in a closet the room was so tiny. NEVER AGAIN. Groupon should stop sharing this ‘deal’.
Also– my back killed me for days after this massage.

Came here with my two friends got a groupon deal and the service here completely sucked. They were unprofessional we waited for 40 mins before they placed us in a room then we waited another 20 mins for someone to come in. The receptionist at the door is the same lady that massages so when other people come in she constantly has to run out we didn’t get our full 60 min massage it was more like 30 mins an a 10 min facial which was the worst thing ever… After this horrible experience she was telling us what to tip and didn’t want to give us back the change when we finally getting our change back she told us to go and slam the door on my friends back on the way out… Very rude and unprofessional.

The ambiance was cool for a massage palor, honest me and my fiancé did the couple massage, question are you suppose to feel pain in your back as a result of your massage. I have a very very high tolerance for pain and I felt pain the day after now my fiancé she complained and laugh during she sensitive to the touch, so I thought nothing of it but she complained of pain four 3days straight like she was in agony.
At the end we told its a ten dollar minimum tip per person so if I hated you tell me to tip and if I really loved again since that what you set that what you get I would argue my time is to important and hey I had the twenty who cares
Take from what you may

I really hate writing bad reviews because I dont like to explain things but I felt the need to do so.
I’ve been to many spas and received many types of massages. I received a facial and deep tissue thru Groupon. Although the facial felt very average, the massage was decent; nothing extraordinary or worth raving about.
Now here’s the bad stuff:
The person who was supposed to massage me was 30 minutes late. The person at the front desk massaged me and im not sure she knew what she was doing. 30 minutes in, the other lady barges in and spoke to her staff loudly; they exchange places. No greeting or sorry until i looked up. STRIKE 1. The other lady walks out, comes back in without knocking and speaking loudly once again, informed the lady massaging of a scheduling conflict. They have a whole convo while massaging me. STRIKE 2. Complains to me about her staff. 3. Asks me about my tattoos and price and criticizes me about my age nationality and having tatts. WTF, 4. Doing a sales pitch in the middle of my massage. 5. Went to pay for tip and taxes. She asked me how much i wanted to put down, so i gave her what was fair for fair service 15%. She had the audacity to tell me the tip is so and so for how many ever minutes. I tip what i want to tip for the quality of service i received. I was interrupted the whole 1.5 hrs i was there. Kiss my arse. I tipped anyway.

Came for a Groupon deal with my lady and we had a good time. It must be said that this is only the second legitmate massage Ive had in my life. Now get your mind out of the gutter, by legitimate I mean massage by a trained professional. The last one was on a cruise ship like 3 years ago. This was a very pleasant experience from beginning to end, the biggest thing for me was i felt comfortable from the moment I walked in. To a massage rookie like me, going to get a massage can be intimidating. I felt great and welcomed from when I walked in to when I left.
We thoroughly enjoyed ourselves. To all you tip complainers, stop being cheap yo. Massage is a service industry! It is customary to tip, act like you know. Especially if youre getting a great deal via Living Social or Groupon.
Maggie is the real deal, dont let her nice exterior fool you, she got real hands! She went to work on the kid, Knots Landing. I cant speak to my wife’s massage, but I definitely heard some uuuhhhs and aahhhhs to signify her approval.
Ill be back, Arnold Schwarznegger.

Went here today with a living social deal for a couples massage, took my mom for a girls day. Overall the experience was good, clean place, staff was friendly, they honored my deal without problems and my massage was great. I was a little late they still gave us our full hour and did not rush one minute of it. Parking is rough in the area but I got lucky across the street. $ 3.50 for an hour meter ughhhhh manhattan
Cons– They charged $ 7 tax on the deal for tax, i had to call numerous times to make an appointment but finally got through. The masseuse was feining for a tip they DEMANDED $ 10 tip uhmmm i will tip you as i please she’s lucky she was good because if that massage was wack she wasn’t getting it. They had a lot of business because of the deal, ohh and another thing I didn’t like the deal said you had a choice between swedish hot stone they never asked which I wanted and I didn’t hear them offer the other options to any one, so a bit of false advertising. But for the price and the good massage Ill try them again plus they are in a good spot for nice brunch restaurants which is what I did after the massage.

Got a Groupon for my girl. But, the 10+ times that she has called to schedule an appointment, the line’s been busy. What’s up with that? Is this place open?
Scam???

first time here and was thinking give it a try. Its a boutique spa but loved the feeling. Excellent service and people are very friendly. Def will go back again and highly recommend to all my friends.

Okay so this is a boutique spa in Chinatown.
It is small but taste full and the service is good. They speak English and are very friendly. From what I see they only offer massage and facials, I have had massage here and it was better than many places I have been and a pretty good price point. I did not feel rushed or pressured it was clean and professional.