D’Agostino

Should be «flagship» store. Always was very good svc. I suggested in Suggestion Box last year the installaton of customer bar code reader because of discrepancies every time I shopped.
Today, Sunday, 6/12/16…store full of customers… shelves EMPTY of popular products: juices, pet foods & products. An employee said, «No truck til Thursday.»
We don’t want to lose our only York Ave grocery. But that is what is happening, isn’t it.

I have lived on the UES all of my life, I even worked at the Food Emporium across the street back in the days while in high school, so I know the struggle but we were always expect to be warm and gracious to our customers.
I have never been met with more negative energy as when I go into your establishment, even the managers have bad attitudes… it’s no wonder that the cashiers do also
If you are losing part of your market share, shaking out the bad energy and keeping your shelves full may help, very often the items on sale are never available.

SMH. Sounds like this place turned into a shithole after I left the company 10yrs ago. These reviews kill me. Definitely not the store I used to work for. I busted my ass to keep the place clean seems like those that toke over let it go to the shits. So sad.

For this area its a pretty good store, selection is good, sales good, staff is nice. Thousand times better than gristedes.

Listen to all the reviews here. This store is terrible. Cashiers are slow and extremely rude and the produce is not fresh at all.

I wish I can give zero to this store! Cashiers are very rude! They don’t respect costumers at all!

Absolute WORST store ever. Horribly organized. Extremely rude and loud staff. Guaranteed to have an item charged at double the tag price. NEVER buy more a few items at once and check EVERYTHING on your receipt.

I think that this place is fine. I try to avoid going here as I really prefer shopping at C-​Town or Fairway, but this place is close to my house. It works fine as a place to stop and pick up something I really need. Sometimes I get really lucky and can find sales one the things I’m shopping for. The staff is really nice. I did buy a pomegranate here and got home and it was COMPLETELY ROTTEN. That sucked but it happens. I don’t personally think it’s that dirty, but yeah there always is a wait.

Pricey as noted. Poorly laid out. Disorganized and an especially rude female manager.
After many years of convenience patronage I’m done with the Dagostinos.

It’s a shame I can’t give zero stars. The place is dirty and there are never enough cashiers. Always a 5 to 10 minute wait to check out.

If there was zero stars I would give that. The cashiers are the most rude, bitter, slow people I have encountered since I have moved here years ago, and quite possibly out of anywhere I have lived.
Yes, I have never seen such rudeness before. The dirty hateful looks for no reason, and the tossing of items and your receipt is more than appalling. The cashier literally will snarl at you.
In particular, since I have encountered this insanity of «service» I noticed the name badge of Lewis. It was turned around so it was sideways and hard to read, but it was the last name and she is the worst employee repeatedly.
They should just get self-​checkouts.

If I could give it zero stars I would. I’ve been shopping here some 25 years and it has gone steadily downhill. I stopped buying fresh meat and produce here a while ago because you can get better quality at the specialty stores around but every once I a while they’ll have a cut of meat I want for sauce etc. Never again. Last time I bought meat here it smelled so bad it went right in the garbage. I’ve also had spoiled milk, moldy bread. So you think package and dry goods ok? Well last couple of times delivery in excess of one hour and phone off the hook when you try to call. Done, done and done with this experience. I’ve noticed the store has been less crowded in the last year so I don’t think I’m alone. The staff has always been pleasant so I feel for them. I don’t know what happened to the Mgr they had, I think things have gotten worse since he’s been gone

This place is the pits. If only it weren’t one block away… I end up here WAY more than anyone should have to be in such an unpleasant, gross place.
It’s dirty, cramped, disorganized, and poorly stocked ALL the time. The staff members are actually super friendly and helpful. I just changed my review to 2 stars because I often get a free rotisserie chicken with my D’Ag points, and it happens to be an amazing rotisserie chicken. Wish they would renovate or at least clean up the place and make it slightly less gross for everyday grocery needs.

Just like I remembered Disgusting

This is definitely one of the most disgusting super markets I have ever been inside of, even in NYC. Nobody that works there seems to care about anything. The produce is iffy … the prepared food looks wildly old, and there is an awful smell half the times I walk in there. Prices are outrageously high. I’m convinced the only reason they stay in business is because there aren’t many supermarkets in that part of the neighborhood.

This place is gross. I only go in when there’s something specific I want on sale. I will only buy packaged goods here. The produce is always in horrible shape, the store is cramped, and selection is shoddy at best. There’s never enough cashiers, I’ve never not had at least 4 people in front of me in line and I try to go at off peak times.
Also the real kicker for me is the amount of DOGS I see in this store. I seriously doubt any of them are service animals and it’s ABSOLUTELY disgusting. You know where my dog is when I grocery shop? AT HOME! BECAUSE DOGS SHOULDN’T BE IN FOOD ESTABLISHMENTS. Ugh.

Without a doubt, this is the worst grocery store on the UES. Not only is it poorly organized, but it has a grimy feel and the shelves are rarely stocked.
While the people at the register are slower than molasses, they are always friendly and nice. They even go out of their way to confirm if you want the items in «one or two» bags. The friendly staff bumps this would-​be-​one-​star-​review to a glowing two star experience.
Bottom line, if you’re in the area and absolutely need an item, stop in at D’Agostinos. There is a 38% chance this place with have it stocked. If you don’t like these odds, take your business elsewhere.

All I have to say besides the dingy feeling of the interior and bad lighting is that they were out of bananas on one occasion. How can a grocery store be out of bananas?
This D’Agostino disappoints me 9 out of 10 times I stop in. I have since taken my business elsewhere.

Guys, please keep in mind this is New York City. Everything is going to be more expensive than if you were outside the city. You wanted to move to New York City, deal with it. You wanted to visit New York City, guess what, you can wait till you get home if you want to go grocery shopping.
Overall, the variety of things is good enough for your day to day needs. The rewards program, while small, helps. Every little bit helps. The discounts they offer on certain items helps as well. You just have to learn when to buy things, and when not to.
I’m a little disappointed they got rid of the daily weekly sales, for a while, certain days offered discounts on specific items (milk on Wednesdays was especially nice).
However, the many times I’ve gone, the staff has tried to help me as much as they could when I could not find an item, and apologized when they could not appropriately help me.
The place feels clean, though when busy, the place feels cramped. Going shopping while during the busy hours (right after work, right before meals) is not a smart move, but any grocery store is like that.

i was very unhappy with this particular location for some time. the customer service had always been horrible, then one night, i was damn near attacked by an overzealous security employee who said i was shoplifting (i was reflexively using my reusable shopping bag to hold my items while i shopped) i was so offended by her actions and language toward me, i went directly to the manager and then straight home to write everyone in the corporate office. for some time after that, i just continued to have one bad experience after another with the girls behind the registers and the guys stocking the shelves. the girls were rude as Satan, UNBELIEVABLY RUDE and the guys were not only rude but shockingly foul-​mouthed. it was like there was NO sense of civility whatsoever. when i overheard one of the guys in the dairy department getting extremely hateful with an elderly lady who asked him a question about the butter… i nearly lost it. i asked to speak with a manager and stood beside this older lady & confirmed her story as she reported her experience. the manager was very understanding and agreed that it was unacceptable to treat that woman the way she had been treated. i began a personal crusade against the rude behavior and after each particularly negative experience, i came straight home and sent an email to corporate with all my receipt information. after a while, i just stopped shopping there. after a few months, i decided to try it again and have found a VAST IMPROVEMENT. now, i see all new faces and the cashiers are (knock on wood) pretty friendly. they even smile and say «have a good night»!!! holy cow! i don’t hear the stocking crew standing around cursing and loitering like street thugs (knock on wood).
two guys, in fact, are very very cool and i enjoy chatting with them.
i HOPE it stays this way. i actually don’t DREAD going to the grocery store anymore. i cannot express how much a difference this makes in everyday life.
also, i use my Dags reward card and save ALOT of money. We do go to Agata’s for finer choices in produce and meat, but as a Go To neighborhood store, i am now happy with this Dags (KNOCK ON WOOD).

Ugh, it’s unfortunate that this D’Agostinos is a block away from my apartment, because that makes it my grocery store by default.
This place is overpriced, way overpriced.
The produce isn’t always the best — the apples I’ve bought there tend to go bad faster than usual. Although, the vegetables tend to last a tad longer — or maybe I just use them faster, so I never see them go bad???
The meat is actually decent, and the pricing seems to be almost normal in that department.
The non-​perishables are of course, priced way up, and the selection is quite sparse. Some of the boxes of cereal are creeping up on almost $ 10 for a large box — that is just downright scary. Bread and such is standard fare, and the dairy section seems to be in conformance with average pricing. The freezers are totally burnt out — the organization is abominable — you can’t find anything in there! And the snack aisles, well, you could miss them if you didn’t shop the right way. They’re oddly placed in the back corner of the store, so that you have to walk past the register area and into the aisles to get to them. Strikes me as odd.
The only thing saving this place is their sale prices and points system. Each time you shop, you get «Green Points» added to your card and when you accrue enough (sometimes only a couple hundred are needed, depending on the sale) you can cash them in during checkout to earn the special deep discount pricing on that week’s special items. There are also standard sales, where all you do is scan your card for the discount (and no points are needed) but the discounts aren’t quite as significant with those items.
Getting a store card and shopping the sales is a must if you don’t want to spend $ 50 per bag every time you shop here. PS — do the online surveys that come on your receipt — it only takes 5 minutes and you automatically get 500 points per survey! Limit is 2 per month, and you know darn well that I’m getting my 1000 points for free every month!
The associates aren’t helping them much, either. I’ve been to multiple locations now, and the staffing seems to be the same everywhere — disgruntled, unhappy employees who avoid eye contact, refuse to smile and make it clear that they are not there to help you. They make it seem like you’re interrupting them or that they’re doing you a damn favor to ring your items out! Well, excuuuuuuse me!
So why three stars? Because they’re still better than the bodegas, they’re still a 2 minute walk from my apartment, they still carry almost everything I need in groceries (including my favorite FAGE yogurt), the sales and point system can bring prices down to more than reasonable, and once and a while, the employees actually smile at me, help me, and act like normal people, which gives me hope that this might actually have the potential to be a normal grocery store.
Regardless, I don’t have much of a choice, because the two bodegas near me are priced even higher and certainly don’t offer as much as D’Ags and any other grocers are another 5 – 10 minutes away. Guess I’ll just keep showing up…

Hi there, welcome to D’ags. Would you like your produce rotten or moldy? Would you like your ice cream to cost double what it does from Fresh direct? Then we can help you! Otherwise, I’m quite sure we can’t.