Benefit Cosmetics Boutique & Brow Bar

I had a really great experience with Candice and making my appointment. Highly recommend (and I am VERY eyebrow crazy).
Thank you Candice!

I absolutely love this place! I have been a client of Benefit Soho since 2013 when I moved to New York, and I refuse to go anywhere else for tinting/​waxing/​spray tan services. Of course all the estheticians who work here are super sweet and great at Benefit’s services, but Kim is my go-​to. Kim has given me the best shape for my brows over the years, and I always leave with the perfect shade of tint on my brows and eyelashes. I have sent many of my friends to Kim over the years, and they have all thanked me and loved their experience with her too. I have had so many horrible spray tanning experiences in the past because I would ask for a certain shade and I would leave either 5 shades too dark, or with just an uneven disappointing spray tan. I took a chance on getting a spray tan at this Benefit last year because Kim had never failed me. Not to my surprise, the spray tan Kim gave me was the perfect shade, completely even and she added some awesome shading/​conturing in the right areas. I now go to her for a spray tan before any event or special occasion, worry free.
Oh and PS. I am someone with REALLY sensitive skin. I saw that some people have claimed that they broke out from a makeup application here and blamed it on Benefit. Okay, so if you have sensitive skin (even just a little sensitive) and put makeup on your sensitive open pours after a wax or threading, you will break out and it’s not Benefit’s fault. People need to be aware of what their skin can handle, end of story. Since I know my skin is sensitive I kindly decline the touch up after my services and the ladies 100% understand, and have never been pushy for me to buy products.
Anyways, I love this place and my review for Benefit Soho is way overdue! If you’re looking for an awesome esthetician try Kim. :)

Love coming here, it is the only place I will get my brows done with people I trust. All the employees are so kind and Kim waxes so painlessly.

Kim is a brow GOD!
I have always been super nervous about letting people do my brows because I don’t want them to be too thin or lose my arch and end up with straight brows. However, after reading Kim’s awesome reviews I decided to make the leap after having the same person do my brows for years.
I couldn’t be happier! I can’t stop looking at my brows! They are so perfectly arched and Kim was just wonderful. I also got a brow tint which was better than I could’ve ever imagined. Everything was so nice and made the whole experience really wonderful. Also, the wax was absolutely painless.
While doing my brows I asked Kim about the spray tans and decided to schedule an appointment for later on that day, that too, was awesome! I felt super comfortable the entire time and the end color was exactly what I wanted! I will definitely be back for spray tans, brows, and tints. In addition, everything was super affordable in consideration
No one is doing my brows other than Kim anymore. They are exactly what I have always wanted them to be. Wish I could’ve found her sooner.
She is AMAZING!!! I can’t wait to go back!

I’ve been searching and I found my girl!!! Kim is the best at her game! My eyes and brows have never looked better! thanks kim Horgan for making me feel and look fab

Kim is literally the best person who has ever done my brows. I am a brow fanatic and Kim has changed my life with her waxing, shaping and tinting skills! I also have Kim tint my eyelashes which I highly recommend for the blondes of the world :)

I left a review on 8÷13÷14 raving about Kim and just want to state that in 2016, I still rave about Kim! I have thin eyebrows and she works her magic every month. Each and every time it is perfection. She is the only person I would let do my waxing of any kind and the only person I want dying my eyebrows. Kim is the best and I highly recommend her!!!

I absolutely love this Benefit location! I always see Kim when I’m in town, I’m from SF but travel to NY often. She’s one of the only people I will allow to touch my brows & lashes. Every time I come in the staff is amazing, always sweet and ask how I’m doing since it’s usually a couple months in between visits. Kim does tinting on my lashes and brows, as well as a brow wax. I am always in love with the result, every single time. I can’t imagine anyone having a bad experience here. I’ve even brought some of my friends in with me, and they fell in love just like I have. My only complaint is that Kim lives too far away. I wish I could come in every few weeks!

Had an awesome experience here. Made an appt but showed up a hour early and they were able to take me right on the spot.
My technician was Kim and she was wonderful. I got a brow tint and tweezed and she made me look amazing. When I come back– I will be sure to request her.
And will for sure be back again! :)

Man, Arielle must have had a really bad day when she stopped in… I moved to NYC three years ago and I’ve never let anyone besides Kim even BREATHE near my brows. I have very dark and very full brows (wannabe Brooke Shields) and I’ve never had a problem with tinting or waxing. The tint is always the correct color (Kim custom mixes a blend for me) and I always get compliments on my brows and always tell people Kim is the queen. When Kim wasn’t in I’ve seen Nikki but now that she’s no longer here I will only see Kim. I’ve even brought friends twice to my appointments because they needed her help lol. Looking forward to my Friday appt!

DO NOT GO HERE!
This is an update to a prior review. My firsts appointment here, over a year ago, was for a brow wax with Kim, which left me with scabs under my brows. Truly horrible.
This time, I went in for a brow tint, and once again got kim. I didn’t realize until it was too late (her hair was blue last year, now it’s not, but I recognized her tattoos).
She made sure I signed a waiver, ensuring that I wouldn’t hold them liable for any unintended results (smart on their part). She asked how dark I wanted to go and I specifically said «Not dark at all. I want my natural color; I just don’t want to have to fill them in as much every morning.» She mixed my color, applied to my eyebrows, and waited about 10 minutes.
While I waited, she tried to sell me on other services, recommending I get a lash tint and then proceeding to tell me that I should let her do my eyebrows because the place that I go doesn’t do a good job. They do a great job! Which is why I have been going to them for a year now.
Any way, she removed the dye and showed me my brows and I was definitely shocked. They were darker than I had asked for sure, but the lighting in the store was so off, I couldn’t really tell. What I could see, however, was that she has gotten dye all over my skin around my eyebrows and it wouldn’t come off! She handed me over to another woman to try to get the rest of the dye off and this other woman didn’t say a word to me! Not a hello or a have a seat. Anything! She scrubbed at my eyebrows and then gave up and told me to browse the products. I didn’t want to buy anything so I went up to pay and left an extremely generous tip.
It was when I got outside and looked at them that I realized they were black!!! I have the lightest skin tone with blue eyes and light blond hair.
I look like an idiot. My roommate literally screamed when she saw me, as did a coworker. I feel like I can’t remove my sunglasses. I’ve tried cleansing and scrubbing and baking soda mixtures. Right now I have actual concealer in my eyebrows, topped with powder to tone down the shade. I am so insanely miserable I cannot believe I paid for this. I will never ever go back and I’ll be sure to spread the word about how horrible this place is. Already, I’ve had people telling me about similar experiences. At least I’m not alone in the botched brow tint by Benefit club. Thanks a bunch guys.

Whenever I feel like treating myself to a good brow wax, I make an appointment at the Benefit brow bar. The waxers are great and I have been happy with every one who has waxed me.
After you’re finished, they seat you with another employee who will suggest skincare and makeup for you. It’s an obvious push to sell you more Benefit cosmetics, but they aren’t aggressive and I usually walk away with only paying for my wax. However, if you do have any makeup concerns or are looking for new makeup, they are very helpful and will spend the time helping you.
Definitely make an appt. I’ve tried walking in and didn’t get seen, however the one time this happened the manager on duty gave me a card redeemable for a free brow wax which was awesome. Also, when you pay ask for a sample and they have good ones to give (primer/​concealer samples are what I’ve gotten in the past).
I’m definitely going to come back!

I got the wax and brow tint. service was fast, and Kim is friendly and thorough. my skin was red for about an hour afterwards but it was worth it! would come back for a touch up. prices aren’t too crazy either. will bring a friend next time :-)

Kaitlyn who did my brows was fantastic, but after I left i was CHARGED ALMOST DOUBLE for the treatment she had done on me. And then when I called customer service they were not only very unprofessional and CATTY, but didn’t help much until I was transferred for the 100^th time to someone who actually helped me. After learning their mistake for charging me, she told me my options, said a sarcastic «your welcome» even though I didn’t say thank you, and hung up. So done with how UNPROFESSIONAL they are.

I’ve been getting my brows done by Kim for almost 3 years now. She’s the only person I trust to take care of them — I’d follow her anywhere.
I typically get a tint/​wax. My eyebrows went from a total disaster to one of my most complimentary features. Kim makes it quick, easy, and painless. We always have fun banter and I eagerly await my monthly appointments with her. She is the best!

I get my tans done here and it’s by far my favorite place in the city! Kim does an amazing job. She also tints and waxes my brows. The color is so natural and I’m addicted. I would recommend Kim! She’s hilarious, kind, and the best.

I’ve been to Benefit twice. Once I got a spray tan and it was great. The girl who sprayed me explained everything and made me feel totally comfortable. I would do it again.
The other time I got my eyebrows done and it was a mess. The girl helping me really wanted to wax them and when I said no she insisted on threading and when I said no again she made a big deal about having to tweeze. She kept sighing and saying it was a waste of time and I should just wax. It was very uncomfortable and I wished she would just be quiet and do her job. When I made the appointment, I specifically said I wanted them tweezed and nobody said it was a problem.
Also nobody gave me concealer after my eyebrows were done. Rude.

The last time I came here, my brow wax resulted in a bacterial infection resembling a breakout.
Immediately after my brows were waxed, I was hustled over to the makeup station, where a salesperson swiped foundation, concealer, and brow products over the freshly waxed pores with *dirty tools and brushes*. I’m absolutely sure that this resulted in the bacterial infection, which didn’t go away for two+ weeks — it looked awful!
I’ve never experienced anything of this kind before, even at the lowest-​budget nail salons. Probably because other salons (even the cheapies) aren’t interested in swiping all kinds of makeup with dirty brushes all over you after the service.
Please avoid!

The eyebrow was incredibly quick. I do wish that a little more time and care was placed into my eyebrows, but can’t complain because they look fine. I made an appointment online, but called to move it up a little earlier and they were easily able to accommodate.
My favorite part was definitely the post wax treatment with makeup. I finally learned that I was using the wrong color of hello flawless liquid foundation, and even discovered some blushes that I liked. The makeup woman was kinder than the eyebrow waxer.

The store its really pretty, clean and well kept. The girls that work here are super nice and make you feel very welcome.
Since I was early for my appointment I had to wait a few minutes which wasn’t a big deal.
I got a chance to use the bathroom which I thought it was super cute. The bathroom was so clean and well kept I wish my bathroom look like that lol.
I came here to get my brows tinted and the only reason I will not come back is because they just pretty much just dye your brows for $ 20. Is it worth the money? not at all my brows look a bit darker but not a big difference.
If you come here to get some other services then you are good but don’t waste your money doing the brow tint unless you have very light brows.