Don’t try this place if you are in rush! It takes them forever to even get your order
Christopher W.
Tu valoración: 4 New Orleans, LA
I dont see why Dickies gets a bad rap. Yea its a chain but unlike most chains it consistently has good bbq and you know this every time you come in. The beef brisket and ribs continues to be my favorites at this location. I love the cole slaw while the rest of the sides are just ok. The sauces served heated are the star of the show for me, they are exactly what i want BBQ sauce to be. If they were not so far out the way from where I live I would be hitting this place up much more often.
L L.
Tu valoración: 2 New Orleans, LA
Texas style BBQ I think is dry smoked, which is what this is. It opened 3 or so years ago, in a strip mall next to a truck stop. You order at the serving line then go around past the cashier where utensils and condiments, drinks and the soft serve ice cream cones are, and continue to the back where there is a huge dining area. Having been there 4 – 5 times the service has always been slow. It seems to take them forever to open the warming oven, unwrap the meat, slice it and put it in the container then re-wrap and put it back in the oven. Not efficient. There are new staff every time I’ve been. It is not quick even when empty. The food is puzzling. The meat seems to have a strange flavor that I can’t quite place, and even though it is dry smoked, it should be moist and tender, which what I have had was not. I can’t figure out if the taste is plastic-y or if it’s some odd spice combination. I’ve had the brisket, ham, chicken, pulled pork and sausage and the flavors on all were off. I really wanted to like this place since it’s convenient and quick to get to from work. I do think they do the fried onion strings(tangles) better than anything else on the menu, though they are very greasy(sometimes greasy is what you want). The baked potato seemed steamed rather than baked, the Mac & cheese is orange and creamy but not tasty/cheesy, and the other sides seem mushy. The sides are expensive, and small amounts. Reluctantly, I won’t come back here for anything but the onion tangles. Hillbilly BBQ is just up at the end of Hickory and now that the owner is back, and managing it better again, that’s my choice for BBQ, not Dickys.
Aimee S.
Tu valoración: 5 New Orleans, LA
Great experience! The service was second to none– so friendly! The food was delicious– pulled pork, brisket, chicken and ham as well as Mac and cheese and the best potato casserole! Don’t be fooled by the location… Great atmosphere hidden in a strip mall.
Eric S.
Tu valoración: 3 Metairie, LA
Close, but no cigar. New Orleans has tough restaurant competition, even for BBQ which it isn’t known for. Wasn’t coming in with high expectations due to prior reviews. It was decent, but wouldn’t go out of my way to go there. I had the Brisket Sandwich with Mac and Cheese and Potato Salad. The Sandwich was actually pretty good with the regular BBQ sauce. The sides weren’t anything to write home about.
Erin P.
Tu valoración: 3 New Orleans, LA
So close to being great it’s almost a shame! I mean, the atmosphere was great, super refreshing and professional, given its humble surroundings. And the execution and general customer service were exceptional. But much to my disappointment, what WAS lacking was the amazing smokey Texas barbeque flavor I was expecting. Sadly, there was hardly any smokiness to the meat at all, which made me realize that when it comes to barbeque, that’s really what it’s all about! I can slow-cook pork in my crock-pot, but is it smokey? No! That is why I pay money to go to a place like Dickey’s for Texas smokehouse barbeque. Oh well. I really wish it had lived up to my Texas-sized expectations, because they have a great beer selection and free soft-serve.
Barbara G.
Tu valoración: 1 Westwego, LA
If I could give this place a zero rating, I certainly would. My husband and I decided to try Dickey’s as we heard it was good. When we entered the restaurant the aroma of the barbecue was almost intoxicating and felt we would have a good, enjoyable meal. We were wrong! I ordered barbecue chicken. I was puzzled that they only served chicken breasts. When I got my food, the chicken breast was sliced! I was expecting a whole piece of chicken on the bone. My husband ordered the two meat sandwich. His sandwich looked good. Both orders of food, plus the side items were cold! This was completely unacceptable and NOT safe to eat. We demanded our money back and left. We will NEVER return to this establishment.
Steve G.
Tu valoración: 1 Harvey, LA
We went to Dickey’s with our best friends for a casual Saturday late lunch/early dinner expecting to have a phenomenal meal! I told the order taker that it was our first time there, but hopefully not our last, I am a Carolina man and I know and love good bbq! The smell of the Hickory wood had my mouth watering! We placed our order, my wife got our table and the food was on the table very quickly, however, we were quickly disappointed . My wife complained that her bbq chicken was cold! I went to take it back for replacement and she called for me to come back that my two meat sandwich was cold too. I looked closer at our food, the potato salad looked as if it had been sitting out for hours, the mac and cheese looked like there was only cheese! I took all of the food back to the counter for a full refund. By this time, the rest of our party had arrived, they were sorely disappointed because they had heard good things. As we were leaving, a lady was coming in and she overheard us, I told her that our food was cold and she replied that it was always cold. With all of the reports of Salmanella and other airborne germs flooding our news this is totally unacceptable. I will be contacting our local health department on Monday! STAYAWAYASIFYOURLIFEDEPENDSONIT, BECAUSEITDOES!
Kimberly F.
Tu valoración: 2 New Orleans, LA
The food wasn’t horrible … It smelled good. The sweet tea wasn’t sweet … The highlight was free ice cream
Shannon S.
Tu valoración: 3 Garden District, New Orleans, LA
I had pretty low expectations of this joint going in as its a chain but actually it pleasantly surprised me. The brisket was decent and the turkey was good. They had a selection of 3 sauces and the spicy had a nice kick to it. They also had more seating inside than you really can tell from the outside. They have free soft serve ice cream and kids eat free on Sundays. This place is far better than Hillbilly BBQ so this is probably the best BBQ currently available in this area. Its certainly not the Joint or NOLA Smokehouse but if I’m around here I will certainly not hesitate to stop in for some BBQ and good music.
Ashleigh P.
Tu valoración: 3 Metairie, LA
I got the pulled pork and fried okra. I was really good! I like how the pulled pork comes without BBQ sauce and you can add as much as you want separately. They have 3 different flavored. The sweet was good. The only bad comment is the service. They did not seem properly trained and were somewhat slow. However, I eventually got all my food!
Milene I.
Tu valoración: 4 Prairieville, LA
I was skeptical about this place at first but I am so glad i decided to eat here. the atmosphere is pleasant and the staff is very friendly. I am definitely impressed by how the staff really works as a team. also, what’s better than free ice cream?! that’s probably the winner there. the food is decently priced for what you get. it’s not the best BBQ ever, but it’s great and close to home. I will definitely visit again
Kenny B.
Tu valoración: 4 Freret, New Orleans, LA
First time in and I am impressed. The meats were seasoned perfectly and very moist. The chicken breast was sliced thin and quite good — beef brisket and pulled pork were great as well. All three sauces(spicy, sweet, and regular) are sitting next to the drinks and are all dynamite. The sweet tea was actually sweet and fresh brewed. The sides were good — we had fried okra, baked beans, mac n cheese, waffle fries, and caesar salad. There is ample seating in the back. The place looks quite clean and well kept up. The staff was polite and on point. I especially like that they play old school country music. Johnny Cash was playing when we walked in. I will definitely be back for more food.
Leon P.
Tu valoración: 1 Metairie, LA
This place is weird. The way that it is set up and the way it is managed does not make any sense. First off, the person that takes the orders is also the one who prepares the food. Then there is s middle person that gets the sides. Lastly the person that rings you up and takes payments is also the fry cook? Meanwhile, the manager is not present.(with a line out the door) Another weird thing is that when you order the food, they take the meet out of this hot holding unit and unwrap the«smoked» meat in plastic wrap??? The saving grace is that SOME of the food is halfwaydecent. Pulled pork and brisket are ok. The 3 types of bbq sauce are pretty good(sweet, spicy, regular). The mac and cheese is bad. The rolls are not good either. Lastly. What is up with serving some sliced onions and pickles with a bbq plate? Especially when you did not order a sandwich. Pros: 1. Halfway decent brisket and pulled pork 2. Good bbq sauces Cons 1. Management not present. Did not help employees even though they were slammed with a line out the door. 2. Weird ordering system. Not efficient at all. Go back to the drawing book. 3. Sides are Sub par 4. Decent if you are in Harahan/River Ridge. Not worth more than a 10 min drive
Chris M.
Tu valoración: 4 Metairie, LA
We gave this place a try in our search for good bbq after the closing of Corky’s in Metairie. We had already been to the Joint(which was ok but the beef was dry) and Abita Barbecue(better than the Joint) back in January. This place was very good. The meats were juicy and not dry, the sauces were good, and the side orders were tasty. We had two of the 3 meat plates in order to try everything. The sauces were in hot plates with ladles by the drink fountain so you could sauce your meat to your liking. I wish I would have remembered to get pictures when we were there last night. Next time we go, I will definitely take pics! You might be wondering why I scored it 4 out of 5. The line took a while to move, however the employees were very friendly. One other thing is that they don’t offer bone — in chicken, which I would have loved to have. Oh, and they have free soft serve vanilla ice cream with cones next to the drink fountain. That’s a plus for the kids.
Sara M.
Tu valoración: 1 New Orleans, LA
If you are looking for good barbecue sauce, well then this could be your place. If you want good tasting barbecue, then please don’t bother. Again, don’t bother. This restaurant is in an out of the way strip mall in Harahan. The sign on the window says«Hickory Smoked Meats»(more on that later). The restaurant was clean, and was decorated predictably. The lady at the counter was not interested in seeing us, and the other woman working with her was incredibly antagonistic toward her. They obviously did not get along and it showed. If I hadn’t been so amused at the hurling of barbed and scathing remarks I would have been uncomfortable. I had to tell her twice what I wanted and then the other girl decided to step in and ensure the order was totally screwed up. I don’t know how but they managed to mess a three meat plate with brisket, pulled pork, and polish sausage with potato salad, and beans with an extra side of baked potatoes. They argued among themselves about what my order was never once asking me for clarification. It took so long, that when I finally got my order, I was ready to sit down. One plate and two drinks, and it was $ 24! Geez! I never got my extra rolls and I didn’t get sausage, I got what I guess was turkey. I said nothing, why prolong the argument agony for them? Of course, they were out of tea, I mean who would expect barbecue place to have tea in the tea dispenser? The employee arguments continued, they spat at each other as customers came in and got over charged for what is supposed to be quality BBQ. I included pictures of the brisket and pulled pork, both with numerous globs of fat and not much meat. What meat there was, did not taste like smoked meat at all but very similar to roast you would make in an oven. I suppose if you drown the meat in the BBQ sauce that you have to REQUEST a container for, then it would be ok. The potato salad was clearly not made fresh, and the sad smashed rolls were not fresh either. The baked potato side was pretty good, but how can you screw up mashed potatoes with green onions and cheese? I will not go back here, even though they have free ice cream.
Billy F.
Tu valoración: 1 New Orleans, LA
Don’t go here. This place is a joke. There are way too many other better places. This was my third and FINAL visit. The food is very processed and the employees are not properly trained; not to mention they were not all wearing gloves. Every time I’ve tried it, the ordering process is a confusing mess. Tonight when we arrived, we were told«We are out of almost everything, let me tell you what we do have. All we have is turkey and sausage and a little bit of pulled pork.» Seriously?! The ice cream machine was a filthy mess. The self serve barbecue sauce station was nearly empty and all dried up and crusty. This was at about 7:30pm on a Sunday night. Why even open your doors?! The turkey is like thick slices of jellied rubber, GROSS! It’s almost the consistency of bologna. They didn’t even have plastic knives! They were out of those too! We sat down to eat our turkey, took one bite and left. It was THAT bad! What a waste of $ 20 for a turkey platter and a turkey sandwich — WAY overpriced! Again, take my advice and don’t go!
James M.
Tu valoración: 1 Metairie, LA
Ordered a Westerner sandwich to go. Got home and opened up the sandwich so i could top it off with some bbq sauce. Found a nice, quality size piece of plastic in my sandwich(see pictures). This place is basically set up like a subway for bbq, so the fact that 3 people handled my food and never noticed such a big hunk of plastic wrap in my sandwich frightens me. Will definitely never return nor recommend this place to anyone.
Dana P.
Tu valoración: 4 Metairie, LA
I’m not much of a BBQ person in general, so BBQ isn’t something I would choose to go to. I was with a group though and they all wanted to go here on a Saturday for lunch. Dickey’s is located in a little strip mall off of Jefferson Highway next to a casino. The place is clean and inviting inside. The staff were friendly and they played a nice rotation of music. They have a walk up counter where you place your order. You can order a la cart or they have specials to choose from. We all go the pulled pork sandwich that comes with two sides and a drink. We sampled each others sides and I think out of the ones we tried the waffle fries, fried okra and baked beans were best. The mac & cheese was a little to gooey and the onion strings were on the greasy side. They give you the meat dry and you choose which sauce to put on it. They have a frozen soft serve vanilla ice cream machine that you are welcome to have for dessert. Again, it would not be a place I would normally choose, but if everyone else wanted to go there, I’d go. It was pretty good.
Gabe R.
Tu valoración: 2 Chalmette, LA
Decided to check this place out with the kiddos last week(5÷29÷14) as the 3 of us only seem to agree on pizza, steaks and bbq. It’s a chain so I wasn’t expecting much. We walked in and 5 people behind their cafeteria like assembly line of food greeted us in a friendly way. My daughters each ordered a rib plate with fries and mac and cheese. I ordered the 2 meat special with pulled pork and brisket and my sides were onion strings and beans. My daughters liked their ribs a lot. The fries were definitely not fresh cut and the mac and cheese was like something that came out of a Kraft box. My food was blah. The meat had ZERO flavor. No smokeyness, no seasoning, no charring, just like boiled meat. I had to drown the meat in bbq sauce just to get through it. My sides were solid though. The beans were good not great as were the onion strings. The only reason I’ll come back is if my kids make me. No reason to go to a chain BBQ joint when NOLA is starting to have other solid BBQ options in the city.