American Tile and Remodeling

I wish I could give the owner Zach Bonfilio and his crew zero stars but I can’t. I have never in my life dealt with a professional with who has NO accountability. Blame will be cast upon everyone but himself, including his workers, and his clients. We had Zach come in and give us a very reasonable quote to tile our kitchen floor and lay floor in our hallway. Zach assured us of the quality of work along with a reasonable timeline and expectations. The expectations were not initially met, when questioned on them there were a list of excuses, none of which matched the initial expectations set forth. He went way past the expected time frame and we were inconvenienced by his lack of professionalism. His workers came unprepared and had to borrow tools from us! We were completely taken back by his lack of proper communication and follow through followed by telling us that «obviously we are just not satisfied no matter what he does» I would not recommend to have him to do any work at your home, you will not be satisfied with the end result both his workmanship skills and communication skills throughout the process.