Marc M Kerner, MD, FACS

I was referred to doctor Kerner a couple of years ago through a friend. The first time my husband and I met him we were convinced we were in good hands! Between my husband and I we have had 4 procedures done with doctor Kerner. All of them have been above our expectations. His staff is extremely friendly!!! When ever I have called Janet has provided exceptional customer service and the entire staff is very friendly and caring specially Cindy!!! They have always been up front and very detailed about payments, explaining the procedures and recovery. Dr Kerner is very talented and knowledgeable in his field. I truly trust him 100%. My last procedure was last month and I am grateful that I was in such good hands. Thank you Dr. Kerner and staff!

Avoid, avoid, avoid. This guy is a crook! I went there to get my septum fixed. During the office visit I was told that all procedures were covered by my insurance. In fact, while I was there the doctor wanted to do an additional scan. They checked with the insurance company and I was told it was approved and insurance would cover the additional scan. Surgery was scheduled for about three weeks later. Unfortunately, I lost my job (and insurance coverage) about a week before I was scheduled for surgery and I had to cancel. Over two months later I get a bill from this scheister saying that I owe $ 500+ in «extra» charges. I doubt I would have gotten these fees if I had followed though with the procedure, especially since I was never told of any «extra» charges when I was in the office. This guy will try and drain your bank account. Like I said, AVOID! Unfortunately they are no negative stars.

I visited Dr. Marc Kerner at his Northridge office. I had a severe cough and lost my voice for 4 months before I was referred to Dr. Kerner. I was a week away from returning to my job as a teacher and needed to speak. My first visit to Dr. Kerner and he immediately diagnosed the problem and began a treatment to cure it. My voice returned almost immediately. His staff, including Tina, Janet, and Marco are competent, very friendly, help with all your concerns, schedule the next appointments and get any paperwork needed done for you with ease and speed. Dr. Kerner is an exceptional doctor and his office is great!

He really screwed me today and here’s why.
I went to his Westlake office to get a botox TOUCH UP — because the botox he gave me 7 days proceeding DID NOT TAKE at the corrogator and the 11’s were still present. (44 mile RT) .The front office clerk informed me of a coupon I could use towards my botox cost, and I said, I will NOT be needing it since this is a FREE TOUCH UP APPOINTMENT, (made through their Northridge office) and she said OK. AT THAT TIME IF THERE WERE ANY ISSUES OR DISCREPANCIES ABOUT COSTS OR SERVICES IT SHOULD HAVE BEEN ADDRESSED.
Most doctors, when the botox does not take, here will give you a free touch up – a few units to rectify the problem, and in the past Kerner has done this. Many doctors even advertise this.
While I was waiting, I decided why not get some Juevaderm Filler ($ 499) since I had made the long trek for the TOUCH UP. So, Kerner came in, I told him the botox didn’t take and the 11’s were still there reminding him that I had been in last week, (making sure we were on the same page that it is NOT a new treatment) and confirmed the price on what he would be charging me for Juevaderm. All good so far… UNTIL I got to the front desk and found he apparently LOADED my forehead with 20 more units of botox (or 220 bucks) — didn’t due a FREE TOUCH UP as discussed rather a partial treatment— so in total that makes 60! units of botox for my forehead counting today’s treatment and the one from last week; usually I take 40. OVERKILL. I told his front office person to talk to him about what just happened, and she came back and said he would give me a dollar off per unit on the botox (20 bucks), REALLY??? I paid the 700 dollar bill and left, and said I would not be back. I have had other friends who I’ve referred in the past who have dumped Kerner. I have given him the benefit of the doubt, but no more. I will not be using him again.

I had been getting sinus infections for years and finally started getting them one after the other. I simultaneously began getting recurring tonsil infections. My general practitioner could not help me, but luckily a doctor friend recommended Dr. Kerner to me. After an exam and a few questions he asked me if I had had a mono infection in the past. I had mono 1 year prior. He told me my infections were a result of the mono and I needed surgery on both my tonsils and sinuses. It turns out he does a procedure to shrink the tonsils instead of cutting to remove them. I had very minimal pain and a very quick and easy recovery. Contradictory to what most experience with an adult tonsillectomy. My sinus surgery was successful and he also shaved down a small bump I had in my nose. I had a deviated septum, a cyst, and my sinuses were blocked. I can actually breathe now and my infections have been gone. Dr. Kerner is always kind and listens well. His staff goes above and beyond and are so friendly. His nurse Cindy is the sweetest! I cannot say enough amazing things about Dr. Kerner and his staff!

I saw Dr. Kerner in his Westlake office. Have not been to the Northridge office, but I have dealt with the Northridge staff extensively on the phone regarding appointments, scans, and surgery, and they have been absolutely GREAT to work with. They are up-​to-​speed, on-​the-​ball, and sincerely seem to care about Dr. Kerner’s patients.
So, here’s my story: I had a crooked septum filled with scar tissue that has inhibited my breathing for more than 20 years. I finally chose to do something about it and decided to seek opinions from three different ENTs. Saw an ENT in Thousand Oaks, whom I liked and who gave me his analysis. Found Dr. Kerner online, and prior to my appointment, happened to mention his name to a friend of mine (someone who knows a ton of people around town) who said, «Oh, you know who he is, don’t you? He’s one of best out there. People go to him who have had issues with other doctors and he has helped people with some of the worst plastic surgery nightmares around. Everyone knows him.» Needless to say, I felt pretty confident walking into my initial appointment.
Dr. Kerner did far more testing and examining than the first ENT I saw — and I was grateful for that. I felt like I was his only patient for the day – which is what you hope you’ll feel when you visit a doctor for something fairly urgent. He spent a good amount of time with me, made me feel comfortable about what procedures I might need, and he ordered an additional scan… just to make sure. When I returned to see him a week later after my scan, he again reviewed my situation with me. At this point, I felt extraordinarily confident in Dr. Kerner, decided NOT to pursue a third opinion, and scheduled surgery the next day.
Dr. Kerner’s surgery professional contacted me, helped me get all of the paperwork and insurance in order, and we set up my surgery day. Three days prior to surgery, his office nurse contacted me and spent 15 minutes on the phone discussing all of the details. Both the surgery pro and nurse were excellent.
Had my surgery earlier this week and still recuperating – only 5 days now. Spoke to Dr. Kerner twice in four days and he spent as much time on the phone with me as I needed.
Going back for my first follow up next week.
So far, my experience with Dr. Kerner and his entire staff has been absolutely PERFECT. I have even already referred a friend of mine with a son who has a similar issue with his nose. They have already met with him and have thanked us for referring them to Dr. Kerner.
I SUPER highly recommend Dr. Kerner.

I highly recommend this place!!!
1^st the staff in Northridge is the friendliest and most professional I have encountered in a long time if not ever.
I had surgery over 1 & half years ago and I am extremely satisfied and happier with the results than I could have ever anticipated.
Dr. Kerner deliverer as promised!!!
From the 1^st initial consultation
to the follow ups he is always pleasant and
all his staff is a breath of fresh air. :)
I am truly grateful for this whole experience, I could have not asked for a better doctor!!! :)

Dr. Kerner was great. I visited the Northridge office and him and his staff went above and beyond. The staff made sure to check and make sure everything was covered and I could tell they spent a lot of time dealing with my insurance before I visited to make sure I was covered for what I wanted to be seen for. Such a relief when you know people are looking out for you.
He was very helpful in explaining what was going on and was also very careful to listen and make sure he understood my symptoms and then set forth a plan on how to proceed, which was a huge relief, since I have been worried about a pain I’ve been having in my throat/​neck for a while now.
I would highly recommend and definitely give him a full five stars.

I wrote a bad review a month ago. I went in to Dr. Kerner’s office thinking I had been having reoccurring sinus infections turned ear infections. The doctor told me it was TMJ. I didn’t think it was possible when I was soo sure the pain was in my ear. Fast forward a month later and 2 «ear infections» later and I’m really sorry for writing a crappy review. The doctor was right. It was all in my jaw. I only realized this after I lost my night-​guard for a few days and started to feel my ear hurting again. this time it coincided with jaw spasms. I’m sorry for my bad review. This place isn’t as bad as it seemed to me in the state of pain I was in at the time.

I went to Dr. Kerner for a couple of years when I lived in Northridge and really liked him. Then I moved to the bay area and have been here for 9 years. I have chronic sinus problems (5 surgeries) and cannot find a decent ENT anywhere here. I went to UCSF, Stanford, etc and none are as good as Dr. Kerner. I finally gave up and just flew down to LA to see Dr. Kerner. WORTH IT! He gave me medicine that none of the doctors up here have mentioned and he did injections in my jaw muscles to help with chronic TMJ pain. (I couldn’t find anyone up here that could help with that either). I will continue to fly down for follow-​ups and any other ENT needs. I HIGHLY RECOMMEND Dr. Kerner! (And he is super nice — not like the pompous ENTs up here!)

Dr Kerner fixed my sinuses and a deviated septum that had been bothering me for years. It was the result of a broken nose from over 25 years ago and had calcified.
I can now breath and my sinues have never been better. Having the surgery was a good decision and Dr Kerner’s procedure made for a quick recovery.
The recovery process was well explained by Mimi and went very well.

I also had seen 4 other ENTs and 6 general practice doctors who were unable to diagnose my deviated septum. Not sure why mine was so hard to figure our but apparently it was. After 7 years of not breathing through my nose, Dr Kerner found the problem no sweat. When my insurance didn’t want to pay, Emily was AMAZING and worked with them for two months to get me approved. Their nurse Mimi was so nice, fun and helpful… Even when I sabotaged my recovery in accident. Also, my recover was way easier than other people who have had the same procedure. I rely don’t know what dr kerner did different, but I really was back at work in 4 days. their entire staff is wonderful. Overall, I really can’t say one bad thing. I would recommend everyone to this office.

I went to Dr. Kerner after seeing 10 other drs. who were not able to diagnose my problem. I had been suffering with this problem (thrush) and acid reflux for almost 2 years. It was in my mouth and so very painful. Not one other doctor with all kinds of specialties had the knowledge that Dr. Kerner has. I had endured every medication under the sun along with painful injections in my neck but I finally went to see Dr. Kerner and he diagnosed the problem immediately. He started me on medication, knew why I had it and I am 100% cured. I have recommended him to many of my friends for other issues such as sinus, etc. and they have all been very satisfied. The office staff is friendly, helpful and very supportive. Kudos to all of them!!! It was truly a miracle that I am feeling so much better thanks to a smart physician!

Great doctor to work for. If I needed anything done to my face…(knock on wood) he would be the guy I come to.

After a failed sinus surgery performed by another Dr. where I live in Santa Clarita I found myself left with more issues than what I had to begin with. I was very despondent and definitely not going to allow that same Dr. to perform additional surgery to ‘fix’ these problems. Rather, I lived with the conditions of not being able to breathe through one nostril, decreased sense of smell just to name a few for a number of years until the quality of my life became miserable. I knew I had to do something, but was SO apprehensive after the terrible results of my previous surgery. Thankfully, my trusted M.D. referred me to Dr. Kerner and I knew from the moment I met him I was in good hands. He took his time in explaining what issues were ailing me, and how he could repair them. My surgery was nothing short of perfect and I can’t thank Dr. Kerner enough for giving me back my quality of life. Thank you, thank you, thank you! I would highly recommend him to anyone and everyone. He’s highly trained, kind, caring and talented and in my case a true miracle worker!