Kahn Air Conditioning

My parents have been using Kahn for their a/​c and heating needs over 10 years now. Felix their technician is excellent and knowledgeable. He is thorough and professional, always on time. He explains everything, and the rest of the office is always pleasant and great with setting up appointments and they are timely in calling back.

I had a new AC and furnace installed by Canoga Park HAC (CPHAC) in Oct. 2015
The due to Aliso Canyon gas leak, we were to have an air scrubber installed by CPHAC, but they contracted out Kahn AC to install it (per Kahn tech).
As this Kahn tech was finishing up, I noted that he was having difficulty attaching/​closing the furnace door and turning one door lock. I heard a snap and that plastic door lock came apart.
He put it back together again, and although the furnace door was not yet flush with the furnace unit, he again tried to force turn that door lock … until it snapped and broke apart again (this time it was not repairable).
He called it into his boss, then afterwards surprisingly informed me that Kahn was not responsible to repair that broken door lock, its the fault of CPHAC’s improperly installation. Advised me to contact CPHAC to repair what he broke. Said he broke it (and wrote it on the work order), but it was not at fault. When he left, the furnace door panel was left slightly ajar and not correctly attached to the furnace unit.
I thought it was a lame excuse, but I immediately informed CPHAC of Kahn’s tech’s comments about their improper installation and responsibility to enact repairs.
After notifying CPHAC, I noted that my blower fan was not working and reported it to Kahn office. As a courtesy call, was told they would send out a MORE EXPERIENCED tech to look into it and also the broken door lock. This more experienced Kahn tech CORRECTLY attached/​closed the furnace door (without breaking anything). Adding that the furnace unit was «warped» and needed adjusting. He inquired if I contacted CPHAC, then apologized for Kahn breaking the door lock, and then left.
So … the «more experienced» Kahn tech correctly performed attached the furnace door, while their their lesser experienced tech could not do so. And the door lock remains broken off the door.
Although conversations with Kahn techs and main office were conducted in a courteous manner. I’m very disappointed with their service and not being able take responsibility. My furnace is brand NEW, not 10 — 15 years old.
Their inexperienced tech broke it, and they should have fixed it

Kahn AC replaced my 37-​yr-​old Townhouse AC & Furnace. I am particularly grateful to the Installation Mgr, Installation Techs, and Crane Operator for their competence, Customer Service, and follow-​up. Especially when our flat roof has a not-​easy-​access building ladder for hoisting the heavy AC components and tools. Plus I live in WLA, a tough 405-​drive from Northridge.
I also Very much appreciate their patience with this detailed «Question Lady».
Seeing on their
web-​site that they have HVAC Info Classes for Customers, was the add’l reason besides friends’ recommendations, that I chose Kahn Air, assuming they wouldn’t mind my wanting to understand as much as I could about options and Condo-​layout considerations etc. BIG Thanx to Mgr Dale.

This people are horrid–
it cost a lot of money (13 thousand) and they just sent me a form to see if I wanted a «Protection Plan» for another $ 971–
Run to another company!!!

Kahn AC is exceptional. I’ve been using them since 2000 and will continue to do so. They do good, prompt work and you are going to pay a little extra for it. But it is FAR worth it to have a team you know you can rely on when it’s 105 degrees outside. Ronnie’s work is impeccable and he’s a darn nice guy, as are all the others at Kahn. I’ll probably be buying 2 new systems for both my properties within the next few years and Kahn will be my #1 choice.
John Gilbert
Proud Kahn customer

Kahn’s service is outstanding. I called during a very hot spell, and they sent a technician that same day. My A/​C system was diagnosed and a minor repair made within an hour of the arrival of Ramiro. I would highly recommend Kahn.

My A/​C went down yesterday so needed it fixed quickly due to the hot weather.
I called and spoke with Nick who was able to set up an appt for first thing this morning, which was really great because it was over 100 degrees in the house.
Ronnie arrived on time first thing in the morning and was very professional.
We discussed the issues and he went up on the roof to take a look at the unit and determined that it just needed freon re-​charging which he was able to take care of quickly.
I had a great experience using Kahn Air Conditioning.
I highly recommend them.

They did diagnose and fix the problem in a timely manner, but they charged me $ 385 to replace a simple electrical part. I feel ripped off, and even though they did the original installation, they have lost me…
It’s been two weeks since I posted this review and mailed back their Customer Comment postcard. No response to either. What does that tell you?

We have been using Kahn Air for over 30 years and have always been satisfied with their service. The technician always arrives promptly and explains any problems that he sees.

The technician came and tried for almost 2 hours to figure out what was wrong with the air
conditioner, then came up with something about a valve needing to be changed and it would
cost more than $ 1000, also said that the filter was pretty clean and the unit did not need any
coolant, So i decided to get another opinion from a reputable air conditioning co… did not need what ever the technician had recommended, low on coolant and the filter was dirty, simple things for the unit to run smoothly. also the coil had been tampered with in the attic and taped up. will not recommend this company for repairs. also told me not use the
the air, because it would probably hurt the compressor, charged me $ 89.00, WHAT A WAIST
OF MY MONEY!

This place deserves Negative 100 Stars!
Called for a diagnostic because my AC stop blowing cold air. According to Kahn Air my compressor was bad and the unit had a burn out coil. Luckily I called two other companies after Kahn Air wanted $ 7,800 to replace the bad parts and change the freon. Yes! it wasn’t a typo $ 7,800!!!
The two other companies said it was just my compressor. We decided to go with a brand new system to avoid any future problems and to save on energy which was less than half of what Kahn wanted to replace parts and we got a 10yr warranty!
On another note, when the technician gave me a copy of my work order they had my husband information, which was impossible since I was the one who called and gave my name. I would not be surprised if they run the comps on your home before they come out to see how much your worth so they can rip you off.
Save yourself $ 89 dollars and call someone else!

So, it has been cold here in La recently and the new home we bought needed a thermostat installed and reprogrammed. I called Kahn, whom the previous owner bought the Carrier unit from and serviced last year. The gave me a 4 hour window for the same day, which I was fine with since it was a Saturday! When Ramiro showed up he had no education on the system, how it worked, and what to do to fix it. I asked him to at least just diagnose the problem if he can not fix it, he couldn’t o that and said he would have to talk to someone who understood the complexities of the unit, of course that person was in the office and given it was the weekend they were not available.
I am all for people learning on the job, but maybe they should do it with a seasoned professional on the call instead of wasting my time and money. The only good thing is that Mike, the manager did refund my $ 78 after I called him on Monday, now only if they can give me back the 4 hours I wasted waiting and the 1 hour I spent trying to understand the technician.

The air conditioning stopped working at my 91 year old aunt’s house on a very hot day in the S.F. Valley. So we needed to get someone out there to get it fixed asap. On a friend’s recommendation, we called Kahn Air Conditioning when their office opened in the morning. They had someone out to my aunts house, diagnosed the problem, made a trip to pick up the needed parts, and had the air conditioning fixed and running again before 10 am. Wow! Could not be more happy with their response and service. I highly recommend these guys!

Jim Barry came out to my house, as I was having some AC issues, his guy was on my roof and gave me the low down. Very Professional, and honest, which is hard to find now a days in some of the service companies, who are you going to trust? I for one trust Kahn air, and would absolutely refer them to my friends or family, Jim thanks for taking great care of me!

We are 10 year customers, they installed our current heating and air and do all theycan to keep it in shape. I like that we are not pressured to replace filters or parts prematurely. Sergio today is good example of their staff – very polite, cleans up any mess from my insulation that floats out. And, today he helped me find the source of an annoying beep. A smoke alarm I forgot existed with no battery change since 2010. While his ladder was out, he fixed it for me. That is memorable service.
would be 5 star but I would have been happier if front office said, he is likely to be there in an hour and half, instead of «you are his next call.» I thought that meant 15 or 20 minutes travel time not 90 minutes from now! At least it was within the agreed on service interval.

Wish all HVAC companies were as honest and as professional as this guys. They are definitely not the cheapest but if you want someone professional and very knowledgeable then save yourself a headache and use this guys. Most of HVAC companies here in the Valley IMO are crooks and will do anything to rip you off.

Just had Kahn Air Conditioning, Inc. out to do a routine preventative service to my central air unit. (Which you should do once a year) They were on time and the price was very reasonable. The Technician they sent out was very knowledgeable and explained everything in detail. I would highly recommend this company.

I think the other Unilocalsters have WAY more $$$‘s in their pocket than I do. We received a quote from these guys that was almost DOUBLE all the others. And if you read the company’s reply, be aware that we used an excellent company, who pulled permits, made inspections and have come back yearly to check on us — all for less than half of their quote.