O’reilly Cleaners

I would say 0 stars if possible! They changed the color of my sweater from off white to gray! The first time I picked it up it had black fuzzies as well. They denied it was ever off white (vanilla) .out right argued, yelled, denied anything was wrong, that I did not know the color of my own sweater! Said he would go to the Gap and check… ha! The second time the fuzzies were removed, but of course the color was the same… gray! Horrible experience, horrible customer service, absolutely the most rude man, not the owner. I would never step into that store again. Have never complained on Unilocal before, but I would like everyone to know there is absolutely no professionalism in this company!

Claim to fame: I met my CEO here.
Yessir, I did. You heard me correctly. Never at my actual job, but at a cleaners in Northbrook. My luck, right?
I was coming out of the fitting room, about to pay for my newly altered dress when I heard another customer say, «Well, that’s a pretty color for a dress.»
That’s when I turned to thank him and noticed that it was none other than my CEO. Like, whoa. I was semi-​star struck, I admit. Silly? Probably.
But, back to the alteration. Awesome job! It literally took the woman 5 minutes to perfectly fit the dress to my body. And, during the wedding, I had NO worries that the tube top would be falling down. Props to these FAB alteration masters! They charged me $ 50 (and that was for hemming and taking in the top!) Not bad, not bad!
Best part — it was done in three days. For procrastinators like me, they are true livesavers! Another downtown Northbrook operation — ftw!