This store has less items than most forever 21 stores, which is OK if you’re looking for something basic and quick. I went in there for a zip-up hoodie because theyre relatively cheap. I had one item and when I went to check out, the 2 girls at the counter were having a conversation and completely ignoring me. So another employee politely said you’ve got a customer. They both looked so annoyed and the girl rang me up with complete attitude. I wasn’t even being rude and was trying to be nice but she gave no effort to show any good customer service.
Sofiya C.
Tu valoración: 2 Gurnee, IL
For entering the store on a weekday in the early evening, it was pretty quite and well organized. I grabbed a few things and then came up to the register. Only one girl was ringing people up. There were two customers ahead of me. The gal at the register was having some issues with some of the items for the customer ahead of me so she started screaming«Ashley!» Across the store… 3 screams later«Ashley» who maybe the manager came over, and they argued about the cost of the item. At this point I’ve been online for nearly 20 minutes… They continued to argue and 10 more minutes went by. Finally the customer asked if she could apply to work there(are you kidding me?! After witnessing that?) and Ashley started explaining to her about the hours they need help… Hello I’m still standing here and NO one rang me up or got another person to come to the register! Ugh I should have walked away at this point but finally the register girl freed up and rang up my two items. Never did she apologize for the wait or ask me if I found everything ok. Don’t think I will be coming back to this location. They are just a bunch of airheads here who have no consideration for the customers time.
Mel M.
Tu valoración: 3 Great Lakes, IL
This review is not a reflection of the attire because I love going to forever21 for their camps and sweaters and I was so excited to find one in the mall while making a trip to the apple store however… This location was over crowded and the workers were extremely rude. I was accused of changing prices on 2.90 cami’s with a pen O_o ummm… thats not ok. the manager was helpful but by the time she got called into the situation the girl at the counter had already pushed my buttons the wrong way. So one of the employees decided to scrap the price out on the tag and write in the sale price instead of placing a sticker on it and even though they run up the sale price the girl made a big deal about the tags. Instead of her going to the pile of t-shirts that I got mine from to see the other tags she proceeded to accuse me of changing the tag. The manager came and fixed everything and I left but I would think that since you followed me around the store for 30 minutes that you would’ve seen if I changed the price right???
Angela S.
Tu valoración: 4 Highland Park, IL
When you’re in a bind and need a little something last minute for an event, this is a great place to come. I’ve been in here numerous times and purchased a sweater dress once before. Why don’t I typically shop here? For the pure fact of their return policy — for exchange or credit. But tonight was different. I just wanted something to wear. A no big deal something that if I spilled red wine on it and ruined it I wouldn’t feel bad. Low cost options for that quick pick-me-up. I will say you get what you pay for here. The zippers on the blazer I purchased don’t zip super well, but that’s because of the quality of the zipper. You don’t come here for quality. You come here for that extra something in a bind, and that’s what makes it fun!
Justin C.
Tu valoración: 1 Des Plaines, IL
Forever 21 at Northbrook Court is a place where prostitutes who don’t make a whole lot of money can go to buy clothes. Being a struggling prostitute myself, I frequent it as I often am in need of new thongs, push up bra’s, $ 2 kitty cat t shirts, and cheap jewelry for my more ethnic clients. However, there are serious downfalls to this abject pit of shame. Call me ageist, but I feel slightly condescended to when a 20 year old manager with one of those new-age hippy names like«Alexa» tries to advise me that the mid-length Hello Kitty shirt I am trying on doesn’t flatter me much as it exposes my bulbous gut. Clearly this child doesn’t know anything about street appeal. The lack of knowledge that the managerial staff have of their own damn product lines is atrocious, almost criminal. Seriously. I filed a report with Nancy Grace, Geraldo, AND Anderson Cooper because when you ask for a bandage skirt and these triflin’ ass little girls are telling you that you mean a bondage skirt(bitch I ain’t in a hot topic for a fuckin’ reason) and then you find the skirt yourself five minutes later, there needs to be a damn investigation. The place looks like it’s trying to be the photo displays in a Sears catalog. It’s over lit, too sparkly, and the music sucks. I realize y’all got Bieber Fever but I’m 42 years old, alright? My ears can’t pick up those kind of high pitched tones anymore, dial it down. Oh, and to the girl with the long, dark hair who was fondling the mannequin tits when I came in last Tuesday? Yeah, I heard you complaining to your manager about how the customers take up all your time when there’s only three people in the store. Nobody is interfering with your«visual tasks.» But they should be interfering with your«scent» tasks because you smell like reefer. So listen up, if you are lookin’ to work your corner game with the success of yours truly, this place is okay if you’re in a tight spot but it is run by slack jawed mutations who barely attained a high school degree but they still somehow think they’re better than you just because they got some kinda fancy«job» that isn’t giving up the butt for money. It looks and smells like shit(lookin’ at you, visual weed girl).
Melissa F.
Tu valoración: 4 Chicago, IL
«Wanna go to Forever 21?» my friend asked me recently. I did, of course. It’s nice to find good clothes for lower-than-expected prices. But Forever 21 outposts I’ve been to have always been massively disorganized and line-ridden. I was ready to pass it up, but the Northbrook location is doing something right. Different rooms(there aren’t doors, but you get the idea) show different styles, making it easy for me to find items that were a bit more classic/preppy/not-too-print-y. I usually can’t find anything at this chain since it’s a hot mess and there is no sense of organization by style or whatever. It was easy here, and I walked away with a cardigan, a long-sleeve striped t-shirt, a pack of two fake-pearl headbands, hair clips, and two pairs of socks all for about $ 50. The clothes do not last forever, it is true, but that’s still better than finding an absurdly pricey shirt, for instance, and wearing it twice before getting bored. This is the Forever 21 that others should emulate!
Melanie V.
Tu valoración: 4 Chicago, IL
Work has been unkind to me lately. (And by lately, I mean the past 1.5 years.) I’ve been reduced to waking up in panics at 5:57 and having the same bad dream repeat constantly. Do I think this is healthy? Of course not. But I’ve learned to distract myself from the insanity. Slowly. And what better way for a girl to distract herself? Shopping! Yessir. This Forever 21 opened in the summer, so what does that mean? No picked over merchandise and a still in-tact layout. The jewelry selection is pretty solid. Forever 21 has THE cutest rings, bracelets and earrings. For CHEAP.(For all you novices, the jewelry is ALL final sale, so beware, The ish tends to fall apart, but it’s sooo cute that it’s sometimes worth it!) But, seriously, the rings? I could buy out their entire inventory! I dunno how Forever 21 does it, but they have the absolute cutest clothing EVER. Good for stocking up on the hot tops, fun dresses and cheap tank tops. You DO have to spend a good amount of time combing through the racks, but it’s well, well worth it. This store does wonders when you’re in a bind, especially if you’re heading to Vegas, birthdays, dinners… Club clothing? Positively! But, the bouncers’ll never know you scored that dress for less than $ 25. Sneaky… and I love it! The Forever 21 in Northbrook Court is a diamond in the rough. Check it out if you’re ever in the area!(And before it gets too popular!) Selection is awesome and it does NOT resemble any sort of natural disaster aftermath. Holler for the truly welcomed distraction from work!