Salon 241

Shannon is great! I had a haircut from her (medium length fine hair) and she did an excellent job. I don’t live in the area but if I did, I would go back to her. She is so sweet and followed my detailed instructions for a micro-​cut!

I had a great experience at Salon 241. The staff are all warm and inviting, and my haircut by Jesse was just what my curls needed. She was knowledgable about my sometimes impossible to manage curly hair.

I haven’t written many Unilocal reviews, but after my visit this past weekend I had to give one for Salon 241. I am from Boston and was out in Western MA for a wedding. Very last minute I called up on Wednesday to see if there were any openings for a Special Occassion Wash and Blow Dry for that coming Saturday. (I was not expecting an opening, it is June/​wedding season after all!) Happily, there were two openings.
I chose them because of their excellent Unilocal reviews and because of the modern vibe their website elicited. I used to work part time as a receptionist at a high end Boston salon, so my expectations when visiting a salon are pretty high. From start to finish the client experience was exceptional. The receptionist was friendly and attentive, asking if I would like water or needed anything. I immediately felt at home and respected as a client. My appointment was at 12:30 and the stylist came to collect me at 12:32, apologizing for running late. (I don’t consider that late!) My stylist was Sica (Apologies if I’m spelling that incorrectly, it’s a nickname for Jessica), she was super friendly and yet again I felt immediately comfortable. She asked me what I was looking to have done to my hair and asked me what products I used etc. She intuitively knew that I was looking for a killer blow out and assured me that she would give me the volume my flat hair needed. (I called my hair flat, she did not)
The conversation was easy and even after learning I’m not from the area (i.e. most likely not a repeat customer) never stopped treating me like a rock star client. Respect for a client is the most important thing to me as a former receptionist and as a client myself. Sica spent close to 45 minutes, maybe a little more, blow drying my hair and making sure I got exactly what I came for (I have a lot of hair, so I don’t expect most clients would need that much time for a blow dry). I also completely zoned out during the blow dry because it was so relaxing and she let me unwind in silence for a long time. I was very happy with the result, to say the least! My hair looked amazing with volume galore but my hair was still touchable without a stiff, sticky feel. This special occasion blow dry cost $ 35, which to me is an absolute steal, especially considering the time she spent with me. I might have misread the website but it listed the blow dry as $ 28, so I’m not sure if it needs updating or if they added to my cost because of the time spent. That’s not a complaint, I’m happy to pay $ 35, but they may want to update/​edit the website menu list. Just add a «+» to the price and that should suffice. I didn’t ask them about the cost prior, it was never discussed.
Whenever I have appointments like this, outside of my amazing stylist back home, I am usually disappointed. It’s no mystery why this salon has such high ratings. As a former salon «insider» (lol) I also appreciated the friendly camaraderie between the stylists. Either they are all fantastic at «faking it till you make it» or they genuinely enjoy each others company. I think it’s the latter. It very much reminded me of my days at the salon I worked at. I loved the style of the salon. It was minimalistic and modern, but somehow cozy and inviting all in one swoop. Great location too. If I lived in the area this would definitely be my salon.
(*Both times I called the salon it went to voicemail, don’t let that throw you. It threw me a little since I’m used to a receptionist answering right away. They called me back the next day after my first call with the woman saying she thought I had been called but was being thorough in making sure. That is a great sign! After that, they called back within a couple hours to my second call AND called Friday to confirm my appointment.)

This place is amazing! Everyone who works there is very friendly, and the atmosphere is very warm and inviting. I’ve had Katie C. cut my hair several times, and I’ve loved the result every time. I would recommend this salon to anyone!

This salon is not what it claims to be, if you are looking for coloring help. I have brown hair, and got it all bleached to a white/​silver hue over the winter. The roots were due, so I went for a consultation to meet the salon and the stylist, who i expected to be an expert based on the reviews.
After looking at it from across the table (not looking at texture, not asking questions about what i had done how often, etc, not looking at root length/​texture) she gave a really uninterested look saying she was worried it would stay orange.
I laughed a little, (was she joking? that is the exact reason why i do not do this at home for under $ 50, and come here to seek you expertise for $ 500+) I could not believe she was serious. I decided not to spend any more minute there. I thanked her and immediately left.
Do you wonder her response?
«Your hair is pretty dark. I hope you do not get offended.»
I am very sorry to see that a salon that has such good reputation cannot basically do a root touch up. I hope she is offended that she cannot perform her job. Disappointed immensely!

I looked for a good stylist and salon in Northampton for so long. After trying (and being disappointed in) many other salons, I am so grateful to have found Salon 241 and Emily. Scheduling is convenient, cost is reasonable, and I always leave with a GREAT haircut!

Great place. Everyone is nice, Katie is the bomb. I never liked having my hair cut until I found this place.

Top-​shelf downtown Northampton hair salon offers a sophisticated yet relaxed and friendly environment for all hair services. I get a monthly cut from Katie, and my wife gets the usual cut and color treatment from Kate. We enjoy the precise reservation making and confirming process, the wonderful greeting from Sue upon arrival, an offered hot beverage while waiting (that is, if there’s a wait), and an overall excellent hair cut and styling procedure. It’s not all that cheap, but it’s worth every penny. And, speaking of penny, when I feed the meter down on the street, I never have to worry about a parking ticket, because I’m always in and out in no time. Highly recommended.

Salon 241 is the best salon in Western Mass, hand’s down. The entire staff if friendly and welcoming. Katie and Andrea have assembled a group of top-​notch hair stylists who are experts at their craft.

While there are not many things in life that are «perfect» and I am not sure what it feels like to be on Cloud Nine, the staff and atmosphere are fantastic. I drive up from Springfield and although it is not far it is a little out of my way, that being said, Jesse is awesome and well worth the trip. Sue is more than personable whenever I call and does her darndest to get me in as I am a «last minute» caller because of travel with work. Wouldn’t change it for the world.

I love everything about Salon 241! After having tried several other salons, I finally feel like I’ve found my salon «home». Kathryn is amazingly talented and has taken superb care of my hair. I am constantly receiving compliments on my cut and color and the credit is all hers. Wonderful folks, welcoming atmosphere and exceptionally proficient and talented stylists make this salon a real gem!

I recently had a cut with Jess W. and it looks great! She’s super friendly but makes sure you get exactly what you want. Plus, everyone at the salon makes you feel welcomed and comfortable from the moment you get there. Definitely NOT a snobby, intimidating salon. I’ve only had fabulous haircuts and a positive experience after coming here!

I got a great haircut here. I have unruly hair and am very particular, i.e.: a stylists worst nightmare. They fit me in on short notice, my stylist was personable, kind, and extremely talented, and it was super reasonably priced. Very happy that this place is in Northampton.
If you have curly hair you know it can be a nightmare to find a salon that *gets it*. You’ll be in good hands here.

Everything about Salon 241 was amazing. Everyone is incredibly friendly and courteous; I was offered coffee: D; my stylist, Shannon, was so patient with my requests. I came in wanting a very unconventional haircut that no hairdresser I talked to has done the likes of before, and Shannon talked me through all the details of the look before the cut and during. The staff clearly care about customers being happy with the results. And indeed, my haircut turned out wonderfully. I have been cutting my own hair for years because I don’t ever remember having a pleasant experience at a salon and being happy with the results, but even with this drastic haircut, Shannon made it an exception.

I got an updo from Casey and she did amazing! I got stopped in the street 4 times after from strangers telling me how great my hair looked. 4 times! I definitely recommend her, she did a great job, especially considering I have so much hair. Plus she was very friendly and very nice. Exceptional experience all around!

Basically, Jess W. is a magician.
She also happens to be super-​friendly and easy to talk to about your haircut preferences, which this somewhat-​anxious indecisive person really appreciates!

All I’ve ever wanted when it comes to my hair was a consistently great looking cut. It was the consistent part that was elusive until I found Salon 241 and Katie Clifford. Now I get that great cut every time in a hip fun atmosphere surrounded by fun professionals who love what they do! It’s by far the best and most satisfying experience I’ve had at a salon. I won’t go anywhere else.

Today was my first time at Salon 241. From the moment I entered felt welcome and very comfortable. Customer is top notch and my new hair stylist Kathryn Frost provided the most dedicated consultation and beautiful hair cut that I ever had. Thanks for your time and superb service. Will be back.

Yesterday was the first time I’ve gotten my hair done at Salon 241 but I’ve definitely found a hair salon I’m going to stick with! I’ve tried many hair salons in my area but this is the first time I’ve left with a hair cut that I was truly happy with. Ali was the stylist that did my hair, she was very friendly and easy to talk to. I went into the salon knowing I wanted a hair style that flattered my face but not exactly sure what type of cut could do that and she able to come up with an idea almost right away.
I live about a two hour round trip from Salon 241 but I’ll definitely make the drive to get my hair cut and dyed in the future. Definitely recommend!

Sometimes it’s just great to cry.
This is a story about a journey and a transformation that Katie Clifford and the staff of Salon 241 played a very important and significant part in helping to fulfill.
My wife is a breast cancer survivor. After having a full mastectomy followed by a number of reconstructive surgical procedures, she needed to feel invigorated, re-​energized and youthful again by embracing a new, fresh and slightly funky, yet mature look. For those of you who have been through something similar, or know someone who has; I’m certain you can appreciate how critical it is to have a metamorphosis like this exceed any expectation one may have had going into it.
We began to look for the perfect salon with the ideal atmosphere, matchless energy and superbly talented staff to support a very meaningful and emotional rebirth. My wife and I spent countless hours reading online reviews of local establishments as well as looking at many websites. Both of us asked several people that we greatly respect for suggestions. There was a recurring theme about the talent of a particular stylist, but never did we hear about their ability to translate a persons feelings and emotions into something real, tangible, meaningful and beautiful. After all we read and absorbed, there was only one salon and one person that we knew would be the best fit for my wife.
The sincerity and caring attitude showed by Katie and Sue was nothing short of amazing. Katie not only took the time to listen very carefully to what my wife wanted and how she was feeling, but she was able to understand where my wife wanted go with her new look to create exactly the style she was imagining. Katie gave her a new, vibrant warm color, foils and a dramatic new cut that more than perfectly matches and enhances my mates personality. My wife was treated as if she were a part of the design team ensuring that every step of the way she was comfortable and satisfied.
Salon 241 is a very warm and inviting place that immediately makes you relax and tell yourself, «I made the right choice», the minute you walk in the door.
In a city abundant in artistic creativity and filled with options for any artsy desire; Salon 241 shines bright at the top of our list as a place that can exceed any expectations.
We walked in feeling like friends and walked out feeling like family. And yes, before we walked out, everyone had shed some happy tears.
Thank you very much.