Body Central

I have never had a worse experience in a retail store, between the attitude, the lack of knowledge about a ‘policy’ that you’re trying to force upon me during a return, and giving a false corporate number. Buyer beware!
I had been in a week prior to make a purchase and I decided to return the items since they didn’t fit the way they should have. First, I waited at the register for over 10 minutes while the two associates let customers in the fitting room (next to register) and then walked away without acknowledging me. When doing the return, Safeyallah informed me that if I did not give my phone number and email, I would not be permitted to do the return. (For the record, on the back of the receipt and the sign at the register they only state you need a photo ID and original receipt to do a return) I have an unlisted number so I asked her what they use it for. Her response was «I don’t know, but I can’t do a return without it.» I don’t like giving information without knowing what its used for and I felt blackmailed into giving it since she kept saying I can’t do a return without it. The actual manager (I say actual because the girl doing my return claimed she was a manager as well but could not answer any of my questions about my information or overriding) Sylvia was able to take care of the email issue without it being a problem. I told her my concerns about using my email/​phone number for solicitation, so she made an exception with the email, not the phone number. When I make a return with an ID and original receipt, I expect a quick and easy transaction; instead I was stressed out and irritated beyond belief. In addition to having an attitude and lack of knowledge, when asked for the corporate number for complaints, Safeeyallah gave me a fake number to a house in Delaware.
This is unacceptable for any business and I will not return to Body Central if this is how you treat your customers. Heck, I’ll never be back period.