Springhill Suites Marriott

The hotel is fairly new, so everything appears fairly clean and in good condition. This could have been a 5-​star review, but my main problem with this hotel is that it only had ONE person running the front desk at night and performing most of the mundane tasks like bringing housekeeping items (leaving the desk and lobby unattended). This wouldn’t be a problem for a hotel situated in a quiet rural area, but the clientelle suggests that at least a SECOND attendant or SECURITY GUARD is direly needed. I saw two homeless people wandering the hotel – they were not guests. One individual kept scoping out guests as he continually kept entering and exiting the hotel in a drunken stupor. He often got a little too interested in and close to the young children of some guests checking in. The other homeless individual sat in the front patio area and occasionally wandered back and forth through the hotel lobby.
Additionally, I found the guests in front of me checking in at the desk hustling the only receptionist at the desk. He, along with his 10+ other family members, kept going through credit card after credit card to find one that would work. This was after he demanded a free room because he claimed that he booked his room online, though that credit card failed to work. He and 3 of his male companions kept swarming the only receptionist in an intimidating manner. The fact that he and his 10+ family members only got one room is a fire hazard.
Ultimately, the hotel is nice and new and the receptionist does the best she can, but with the mostly terrible clientelle and loiterers and lack of security/​safety, I get the feeling that one can do better in search of a decent deal off the Vegas Strip.
Springhill Suites should definitely do something to rectify this situation. This is a huge security issue not only to the guests and building, but very importantly, the staff.

Awesome hotel great service and great rooms staff is polite no smoking allowed which is cool

Avoid this place if you are need wifi access. First of all, when I checked in, they said they had a limit of 3 wifi devices, but they said if I needed more to call and they would give me access. So of course with today’s technology and 4 people, and 2 kids, we needed more than three access devices. So when I called the night manager, he would not give us any more access to the wifi. I asked numerous times, but he refused to do so, and refused to try to find a way to allow us access. He then wanted to get me off the phone and wanted nothing to do with me. That was that, and he didn’t even attempt to resolve the problem. Stay at place that cares about customer service. There are a lot of other hotels out there that way better and treat their customers better. And the rooms were small, lights didn’t work, and my daughter found a used band aid in the room when we just got it. If you need to stay out this far, there are plenty of other nice hotels to stay at.

I had some work to do at Nellis AFB and chose this hotel as an alternative to the Hampton Inn next door. I was so glad I did. I had such a better experience than with Hampton Inn. For one, it was cleaner! The breakfast was fine but nothing spectacular. I can’t complain about «free».
The manager on duty at midnight when I arrived was an absolute breath of fresh air. I experienced a cancelled flight, etc. and she was so hospitable and friendly. I was back up at 6:30 and she was on duty still as cheerful as ever.
This will definitely be my hotel to stay in from now on.

I stayed in this hotel for a week while traveling for work. The rooms are clean, the breakfast is good, and the fitness room has a treadmill, an elliptical and cable weights. They also have a laundry room on the third floor. All of the staff members that I encountered were exceptionally cheerful and polite. I will stay in this hotel again if I ever return to Vegas.

My first time in Vegas. I took my niece and sister for their birthday. So exiceted cuz We got a good hotel with 2 suites. We booked 2 suites 1 night at this hotel. We got there so happy but their receptionist look at us in a wierd way of racism their body language was so discriminating… We said hi we have a reservation the lady asked for our code i asked her can u look at it with our names so rude she replied no. We said we were so happy for this travel that we forgot our paper with that number. She asked for my credit card and took from me and step back with a very disrespecfull way… So i told my husband and i did not wanna stay there for their bad customer service… My husband agreed and asked the lady to cancel she did not even ask why” she only gave back our credit card and said up to you either way i did not find your reservation. I told her make sure you dont charge for anything. She said dont worry we dont have your card info in our system. I said thanks and she did not say nothing. We went back to our car and took my sister and niece the only available place –circus circus –which was a lot cheaper and friendly customer service. 2 weeks later i got my credit card stament with 400 dollars charge from Springhill suit Marriot… I called my credit card customer service and they filled out a claim however Marriot replied they were allowed to charge me for it since i did not cancel my reservation 48 hours before the book date… How marriot charge me for receiving such a bad customer service after all i think the racism lady did everything on purpose… How sad!!! Zero star!

Clean, affordable, good distance from everything, very safe, very quiet, comfortable beds and pillows.
Breakfast was the standard carbo-​load but it’s good if you just need food before heading out to a big hike or park or exploration and need to not be hungry.
Shower water pressure wasn’t too great but temp was awesome and does the job.
The place was so nice, check in was fast and the place was safe and clean. Just what we needed.

This is a very clean hotel. Aarp is welcome and so is active duty military. You could all got a better nights rest. Thank you hotel staff for being so pleasant, especially when I was so tired.

One of the best hotels I have ever checked-​in in Vegas! The room is hella nice with everything you need in it such as microwave, fridge, seating area, work area, etc! The staffs are pretty friendly and accommodating. The room is spacious and very decent for a fair amount of price. Free breakfast, wifi and parking too! I love this place!

Far enough away from the Strip that you won’t have to deal with traffic, slums, and bums. Close enough that you can drive if you have a car. I wouldn’t recommend this location if you plan to hang out in Vegas without a car, though. Cabs will be expensive.
There are a good amount of restaurants in the area.
Overall about this hotel specifically, it is very new and clean. The staff is courteous and the breakfast buffet is free and standard, but good. They change up the breakfasts so if you stay more than a few days, you will be glad to see some new options.
The room was nice but don’t expect a view. The staff was respectful and I had no issues while staying.
I don’t recommend buying anything in the lobby, everything is really overpriced. Head down the road to a gas station, instead.

Checked in on a Friday, checked out on a Sunday. Place is clean, décor is contemporary, service is great bathrooms are awesome. Gym is a bit small, only 3 machines. Pool is a descent size, don’t know if many people use it though. I would definitely stay here again. $ 90 a night was well worth it.

Really very nice hotel! New, clean, modern… happy, nice employees. Quiet, serene. layout of room was great… partition separates couch/​living area from bedroom. Bathroom and shower separate… very cool. Slept like a rock on the awesome bed! Breakfast buffet very nice for being free. Located right next to Route 15… very accessible to other areas. Loved having a Jamba Juice and Del Taco close by. Btw, I didnt come here for the Strip. I went for the parks here and in Utah. If u like natural rock formations make sure u visit Red Rock and Fire Valley parks… real gems! Loved this hotel… will miss.

Stayed for 5 nights while in town for business. Clean, comfortable and safe (the most important factors for me). There is a Gold’s Gym a few miles away that I was able to use, courtesy of Springhill. I did not find the walls to be thin, as another reviewer stated. The room air conditioner is noisy and was the only thing that woke me. The only other negative is poor bathroom lighting.

Nice hotel. Everything was new and clean which is all you can ask at a place. The strip is not too far away and located right of the highway which is nice. There are also restaurants and stores within walking distance.
Not to do with the hotel specifically, but do not order room service from outside company. It is terrible. Took over two hours and the food tasted horrible.

Excellent hotel and very good price. Room is bran new and absolutely clean for all. Much better than many hotels in strip. I highly recommend for everyone. We had family of 5 (with 3 kids) and it was enough for all of them. I would put all 5 stars, but one person… one person ruin for getting all 5 starts and receive two start on service. All the other staff were very friendly and excellent service spirit, but one lady who was working at front desk on ¹²⁄₂₇ on midnight. She was very rude and no customer service Sprite. Basically back entrance door was not working and she blame that our keys (all three keys) were demagnetized because we put next to the credit card. Also, she didn’t check the condition of the back door and she said «I’ll report to maintenance tomorrow morning» If door is not working, why don’t you put little sign and notify to other customers who may try to enter from the back door? I’m sorry, what a lazy person. I’m sure she was busy with texting her phone or watching TV. But don’t give attitude to the customer. Next time, you should go outside at midnight with temp 37 °F and walk around whole entire hotel with few clothing. Then experience how you feel, if door is not working.

If you’re ever in Vegas but don’t really care about staying in one of the more famous hotels, this is a great option if you have a car.
Location is a wee bit far as it’s about 5 – 10 minutes N of the Strip, but the rates during long weekends are very reasonable at around $ 100 a night, for 3 of us.
I’ve stayed at a few Springhills in different cities, and this one is quite consistent in terms of décor and feel. Nice fluffy beds, and clean washrooms (weird layout though). Beautiful. Another nice touch is that the alarm clocks have built in iPhone (30-​pin) charging, and you can play your music through the speakers as well.
As mentioned by others, this location was quite new (built in 2012), so everything is nice and shiny.
There is continental breakfast available. The food is quite decent, but the breakfast sausages are definitely on the ghetto side. However, one can’t complain when it’s free. You can also get bacon, eggs, cereal, juices, and yogurt.
Springhill is fast becoming one of my favourite hotel chains. Recommended.

One of the best hotels off-​strip. Convenient to Nellis and ARNG facilities. Rooms are clean (housekeepers black light each room) but what makes this hotel great is the staff. The extra attention to details is what keeps this experienced business traveler coming back. Great place to stay if you are going to be in town for awhile. The best hotel I have stayed at throughout my travels in the state of Nevada.
A Special Thanks to Kathy, Vince, Kristen and the rest of the staff for making me feel «at home».

Not bad. Off the strip so convenient and cheaper. Clean rooms, very modern. Bathroom doors are a little weird. Friendly staff and hot breakfast though.

It’s hotel is new, I believe it opened in June 2012. Upon arrival and walking into my room, I would rate this as 5 stars, however as any experience traveler will tell you, wait a while and feel out the place. My review is a little harsh, but I am trying to warn my fellow Unilocalers.
Walls are paper thin, unusual for a SHS, I mean paper thin, I could hear the guy next to me talking to someone in his phone and understand him.
The look of the room is excellent, again someone wasn’t thinking right, the bed is right next to the air condition which is under the window, works great, but you cannot escape the direct wind tunnel on you at night. I like it cold when I sleep, I had to get up and shut it off.
These comments are also shared by a coworker which lodged on the 2^nd floor.
Internet is ok, typical hotel speed.
For 89 bucks, I lived with my stay, but next visit I will stay elsewhere.
Oh staff was good, breakfast typical microwaved blah.