Metropolis Bikes

Absolutely among the best customer service I’ve ever received. They love what they do, and they stand by their work. I bought an Electra Townie there, and they have provided free «tune ups» for me twice now at a moment’s notice. They’re super helpful and knowledgeable about all of my questions, and there’s just a palpable sense of fun at the shop. I would recommend them to anyone looking for a new bike or to service an older one. All the stars!

What a great shop! Genuinely friendly service and everyone I have spoken with thus far is always willing to answer my questions. Trust me when I say some of my questions have demonstrated how little I know about bikes, but no one has made me feel bad about my inexperience. Instead, all of my interactions, from browsing, looking for a bike rack, getting my bike repaired, asking for advice, etc., have been met with kindness and an informative, but not condescending, manner. The staff is always good-​natured and willing to go above and beyond to make sure I have everything I need… even if I don’t purchase anything and especially that one time when I asked them to assemble my new bike rack to my car which is a giant pain in the rump to do. Metropolis and the people that run it put out such good vibes that I am inspired to find more small businesses in the hopes that I receive the same kind of warm, considerate, jovial, and knowledgeable service. Overall, it’s nice walk into a place and feel welcomed and Metropolis has delivered this each time I am there.

These guys are great. I bought a pretty beat up bike from Craigslist, and they helped me fix it up for a very reasonable price. Then, when I went to pick the bike up, they had just closed the store, but they gave me the bike anyway, and asked me to come back at another time when they were open to pay for it. When I came back, they double checked to make sure everything that they’d fixed was working well, and made some adjustments to get me on my way.

Buying a bike is a big milestone in a kid’s like. My son had this big fear about buying one! Wow! What a team here. From the very personable owner, to the sweet manager to the absolutely incredible josh (very kid– friendly all around great guy) these guys made the experience so enjoyable! My son is super excited to get a bike and start the adventures… They adjusted everything and even put training wheels on! My husband bought our bikes from here for my 40^th bday and we are gonna buy our Son’s too. Anybody and everybody looking for a bike should run to metropolis! You can’t go wrong!

Great bike shop! Went in there over the weekend to buy a new bike. They were so helpful and knowledgeable, and their prices are good too. So happy to be able to frequent a local business. And who can beat the free lifetime tuneups???

There is none better for service. Go to Metropolis. Your bike will thank you. Not only do they baby your bike, but they also have a huge and eclectic inventory of new bikes, including the amazing Pedego.

Super nice and friendly shop. Had to get a new crank arm for my bike and being a Dahon had to order it… Part came in really quick and put on my bike within 20min and had me on my way… Staff is really friendly and knowledgeable. Definitely recommend to any in the area.

In the middle of car-​alley on Lankershim, you wouldn’t necessarily expect to find an awesome bike shop, but that’s exactly what Metropolis Bikes is!
When you bike often, you just need to replace parts on your bike every now and then and every time Metropolis Bikes has delivered.
I can’t speak to their bike selection, because, frankly, I have too many bikes for my tiny home already and I’m not looking for another, so I didn’t really pay attention. They seem to be well stocked in general though and both times they had all the parts I needed in stock. Perfect!
They also have fairly decent hours for a local bike shop that makes it much easier to stop in, including being open until 7 during the week and being open on both Saturday & Sunday.
The staff here is awesome and exactly what I want in a local bike shop. Everyone I’ve interacted with has been kind (in a genuine way), helpful and not pushy. As a female, I’ve been talked down to at some bike shops before (wouldn’t tell me how to measure for parts or treated me like I couldn’t understand numbers and tools just don’t fit in my girly hands) or else the staff just talked to my boyfriend, even if I was the one that needed things. These guys treat me like I’m an actual person with a brain and ability to learn and make decisions. When I went in in need of new brake pads, not only did they provide the parts, but Derek also gave me a quick lesson on how to change them and told me to bring my bike back and he would walk me through it if I ran into issues. How awesome is that???
Although they sometimes get backed up with repairs, I personally take that as a good sign that their secret is out, event if inconvenient for me. I love that I can feel free to ask questions here and they will answer and help me become a better and more responsible bike owner.
Keep up the good work!

Just left metropolis bike shop, and had a excellent experience with customer service person, Derek. All of my questions and gave great suggestions to some of the accessories that I may need. No I didn’t purchase anything there that day, Derek’s kindness and miss you my knees really impressed me and I definitely will be going back to that store

Only so often does a bike shop, come along that exceeds your expectations, this bike shop does just that. Adam, Bob, Kurt and Sophie, the dog were awesome. My wife bought me a bike for my birthday. Given that I haven’t ridden a bike for longer than I can remember, we had no idea what to purchase. Adam patiently tested multuple bikes with me, while Bob helped my wife select all the accessories that she wanted for me to have, while deftly guiding her away from making me look like a robocop on a bike. All in all, we walked away insanely happy with a bike worthy of Batman and just the right amount of gear. This bike shop is definitely going to be a go to for us. And given how much I enjoy riding the bike we might be back soon for trail tires!

First time I went there they repaired my bike tire for cheap on a bike that was not one of theirs. Received a bike as a gift from here a couple years ago. Have had 2 tune ups free of charge since my bike is one of theirs. The last time it took a couple days for them to get to it but my bike is working better than ever. I did go on a Saturday so I’m sure they had a lot of bikes to get to. They were really nice and helpful with the questions I had.

Just the best. Service is A+, and they care about you and your bike. There’s no reason to go anywhere else, in my opinion

I had bought a bike here a few years ago and it’s still working great.
Yesterday I had another nice experience here.
My mom wanted to rent a bike — she was visiting from CT. We rented a bike but she was too frightened to deal with LA traffic. She is 74 and well… LA traffic — no need to explain.
We returned the bike early and the owner asked why. When he heard the story he said «no charge!» Wow. That was really cool of him.
The store has some beautiful bikes.
The staff really cares about it’s customers.
I’ll update this after I get a tune up and let you all know how that service goes… but I think I already am pretty confident that it will go well!

This shop is so awesome. I had locked my lock on my bike and lost the key. I waited so long to get it cut off that my tires needed major air. I rolled my bike in here and they helped me out no problem! Bob worked so hard getting my lock off– he is the MAN! They filled my tires and I was back on the road in no time. So thankful I found such an awesome place so close to me!

Came in looking for a commuter bike, after not having ridden a bike regularly since childhood. Everyone was super cool and informative, without any pretentiousness. I got a good price on a great bike, and I left feeling like I got everything I needed.

This place is super rad. We came in looking for two bikes for a 10 and 7 year old. Both Derek and Brad gave us tons of info and advice on size and quality and even steered us in a direction that was cheaper but better for the kids.
They’ll let you test drive the bikes in the parking lot and around the street. They also let you bring the bikes back in to tune up and adjust as needed. Coolest people ever, best bike shop around.

Love love love my new bike! Staff was very friendly and helpful in picking it out. I bought a couple of extra add ons and they put them on the bike right away and off I went!

So so happy with my new bike! I did a lot of research before I bought my bike. I spent a few hours in the shop my sales guy was very helpful with helping me find the rt. Bike to ride I decided to get the Electra Versa this bike is amazing!!! Its the perfect combination for cruising and offroading. Metropolis is a one stop shop they have all the accessories to customize your bike I got everything I needed & never went over my budget. :)

Metropolis specializes in urban bikes for casual and commuter bikers.
I put about as much thought into my bike as I would the decision to have a child. I came back on different days, test rode the same bikes over and over and stared at the bikes, waiting for a decision to emerge — all while the patient staff at Metropolis stood by.
We’ve been here a half dozen times over the years and have purchased 2 sets of bikes from Metropolis. These guys are consistently awesome. Everyone working here is thorough and patient — they’ll answer your questions and do whatever they can to help you pick out the right bike. They’re also never pushy, which is a must for a process that feels alot like buying a small car.
Their prices are decent. You could save a few nickels and dimes on the internet, but we buy all our gear here because they stand by it, offer lifetime service on their bikes and seriously never seem to mind when I stop by with a random question or a loose some-​or-​other. Go here.

Awesome, and friendly staff at Metropolis! I was given a bike a few years ago, a classic Schwinn cruiser on the premise that when I purchased a new one I would pass the Schwinn on to someone who needed it. I have been so busy as of late that there has been little time to ride it. I took it off its hook in the garage and decided to take her for a stroll. Somehow while being stored the front wheel rim bent, and the brake decided to stick.
I hopped on Unilocal and started looking into local shops that could take care of the minor problems for me. Metropolis saved the day, I am happy to report it is located no where near the empire center!
I took my bike over, the shop was basically empty, just myself and another young woman. My need for repairs was equally as important as the other patron buying a new bicycle. They took the time to thoroughly answer any questions I had, as well as explain everything they had done to the bike.
While my bike was being fixed I took the time to wander around and find some other needed items, a bike lock, a basket, and a few more lights. All of which they had, at decent prices and in easy to find locations. The store is small but well organized, it was so easy to find all the items I needed and then some.
I thought it was so cool that they told the other woman in the shop who was buying a bicycle to take it for a spin around the parking lot in the back. They all seemed to be having such a great time.
I will be back in the future if I need any repairs for my bike, it’s close to home, has a cool vibe, friendly staff and very fair pricing.