Bent Up Cycles

They know what they do there but they’re kinda expensive. I went there to fix my rear wheel after it was hit in a car accident. They replaced it cuz it couldn’t be fixed and they returned it back to life again lol. I’m happy with their job but like I said I paid too much

I have never in my life needed to replace my inner tube as many times as I have until I started going to this store. Not only are the innertubes overpriced, they are unreliable. I’ve purchased innertubes for three dollars and they’ve lasted me over a year. The innertubes I bought from here lasted less than two weeks (mind you I purchased TWO innertubes within those two weeks). I am never EVER recommending this store to ANYONE. Anyone that I know who bikes knows not to come here and said it themselves, the innertubes are horrible.

Just picked up my Gekko trike, after having shopped several stores carrying recumbent cycles. Bent Up Cycles took the time to setup several trikes for me to test drive, spending probably 15 – 20 minutes on each including adjusting the number of links in the chain. other stores suggested I sit in the trike for a while on the floor and see how I like it.
HUGE thanks to Rana (master bike mechanic) and Kate for the superior sales support.
Looking forward to the next doughnut saturday morning ride (third saturday in the month 7am at the shop)

Dealing with the shop from afar, I’ve had a good and a poor experience.
Professionally packed up and shipped a bike that I believe was originally purchased there by the previous owner and modified by Dana. Was checked by him as the intermediary and arrived undamaged.
A high cost Bentup Cycles Aero Bag was purchased by my kids for Father’s Day at the relatively exorbitant price of $ 130 (compared to Bacchetta bags also being sold there) to allow for more recline, and it ripped through the seat sleeve in less than a season of use. A piece of weather stripping was included — no instructions were supplied, and it seemed like a bag stiffener (my mistake) — turns out it was to cover the edge of the seat. The material for at least the seat sleeve was evidently made with lower quality material than the Bacchetta bag ($ 30 – 40) it was replacing — this latter bag had seen over 8 years of use without weather stripping and was undamaged.
Bentup Cycles said it was basically my tough luck and I could buy a new one for about the same price. I was not overly impressed with either the value, design quality, nor the commitment to the customer compared to the commitment to the bottom line.

Top notch recumbent bike shop.
I walked in on a Friday afternoon and was greeted by the President Dana and Sales Associate Kate. I explained that I was in the market for my first recumbent trike and wanted to check out some of the starter-​level models.
Kate was extraordinarily knowledgeable and wasted no time in introducing me to several different types of trikes — patiently explaining the differences and answering all of my questions.
The real fun began when she pulled down several trikes and for me to test ride on the quiet residential streets behind the shop. She made sure that I was able to test both direct and indirect steering models, and several different brands so that I could get an idea of what I found most comfortable.
I left the store feeling much more confident in my choice to buy a recumbent — and while I’m still not quite certain which trike I’ll be purchasing, I do know I’ll be coming back here whenever I need a tune up or some new accessories.

A year or so ago We took my husband’s Sidewinder recumbent trike to Bent Up Cycles for a repair. The brakes would heat up during a ride and prevent coasting. They looked at it and said the sidewinders were over engineered and they weren’t sure it could be fixed and didn’t think it would be worth it to us. We left rather sad. The bike could still be riden, but it wasn’t a lot of fun and we rode less and less often. Even if we bought a new one, what would we do with the one we had? I wouldn’t want to sell it knowing its issues. Finally I decided to drive it up to Utah Trikes in St. George, Utah. We brought it in the shop and the manager, Matt, took a look at it. 20 minutes and $ 25.00 later the trike was fixed and riding better than ever!!! They are also willing to fabricate a custom mount for a cargo trailer for the Sidewinder. So I can drive an hour to Bent Up Cycles and get the service they provide, or I can drive 5 hours and get the knowledge and service Utah Trikes provides. That’s a no brainier for us. If you go to Utah, stay at the Cresent Moon Inn in Kayenta about 30 minutes from the shop. Amazing back — to –nature community with no light pollution and lots of trails. Just be sure to get a second floor room. Awesome.

This is one of the best recumbent bike shops in So Cal. They have a large selection of recumbent bikes in stock. (We do visit a lot of bike stores all around So Cal to see what’s out there.) We bought a recumbent tandem from Bent Up Cycles a number of years ago. Dana, Kate and the rest of the staff here are very friendly. They are very knowledgeable about recumbent tandems too. My husband used to stop by the shop all the time just to hang out when their shop used to be in Van Nuys. They’re a little farther away from us now that they’re in North Hollywood.
Recumbent bike riding is a lot more comfortable Recumbent bikes are not cheap but at least my back and my bottom doesn’t hurt after riding.

Bent Up’s new business practice of requiring a paid appointment just to visit the shop doesn’t suit my needs. I could see it if I were shopping for a bike, but when I’m looking for parts and accessories it is just annoying. It just doesn’t make sense to continue my patronage.
This is particularly sad because recumbent bike shops are few and far between, and this isn’t just any shop. The shop staff is incredibly knowledgeable. Their recumbent trike inventory is impressive.

After searching online I decided to have Bent Up Bikes do repairs on two older recumbent bikes.
I emailed the shop on a Monday morning. The tech, Matt, replied within an hour which was a pleasant surprise since they aren’t open Sunday through Tuesday except by appointment. He informed me of their rates ($ 80 for standard tune-​ups, $ 5 – 6 for cables, $ 5/​foot for cable housing). Matt also let me know that the shop doesn’t do welding work (each bike had a crack).
I arranged to drop off the bikes on Friday and was again happily surprised that Matt would be able to turn around both bikes by the next evening. I found a shop nearby (Aero Custom Weld Design in Sunland who also did great work) to do one weld, and Matt ended up figuring out a work-​around for the other using a hacksawing to do a custom modification.
I returned the next day to pick up the bikes as scheduled. Happy surprises apparently come in threes as the job came in about $ 50 under what the estimate was. Also cool was that the receipt has clear itemization of the work done and they’ll email you a copy as well.

Got my Musashi there before it was discontinued. Great service and no pressure. If you are interested in a recumbent, I would definitely recommend Bent up Cycles! I just wish they were closer to home.

We purchased our 2^nd CAT Trike yesterday, have been to the shop a few times to first just investigate and test ride. Our experience has been wonderful, the shop size and selection is incredible, Owner Dana is so helpful, Kate is just simply amazing all she does and always a smile on her face, Matt rounds out the team ready to fix and improve.
Thank you so much for going way beyond what maybe other shops would not even consider. I am elated, finally have the Trike that fits me perfectly, now all I have worry about is to keep my husband Tom from riding it.
I highly recommend your shop, too bad you are not right here in Ventura, it has been a pleasure talking with all of you.
Happy Trails !

This is a go-​to shop for recumbent bikes, trikes, and accessories. The customer service is fantastic. The Bent Up Cycle Team does a great job. Everyone is friendly, helpful, and a pool of knowledge about recumbents.
I have had the privilege of meeting and being helped by Kate, Matt and Dana. All do a fine job and go beyond the call of duty.

I am only rating this shop a 5 because this is all that is available. They have gone way above and beyond and deserve so much more than a 5 rating.
They take customer service to a whole nother extreme. I thought I took customer service to the extreme; they have inspired me to go even farther with it in my own business.
Kate has kept me informed via emails regarding used bikes coming in, new bikes coming in, fun test ride opportunities on the weekends, etc. I have now taken two vastly different bikes on two separate occasions for an 18 mile test ride that they informally put together on the weekends. All of this to make sure that I purchase a bike that is going to fit my needs since I have absolutely no experience with recumbents. first I was on a cruiser two wheeler, then this last weekend I was on a trike. different feels to them, different steering, all sorts of different pros and con’s to consider and they are absolutely great about letting me test things out and are in no hurry to sell me on a bike until I get enough information to make a proper decision.

This is an incredible recumbent bike shop. When you’re ready to go over to the dark side of cycling this should be your fist (and maybe) your only stop.
Why call it the ‘dark side? ’ Because you only see FOGs (fat old guys) riding recumbents! I don’t know about you, but I would rather be associated with a sport that has Lance Armstrong as our poster boy. So you gotta wanna really ride one of these bikes. If you ride a recumbent you will be laughed at and ridiculed by those snobby greyhounds on their $ 10K road bikes.
I moved over to the dark side after getting a million bike fits to get rid of numb hands, sore crotch, burning feet and tight shoulders. Or maybe I should say tried to get rid of these problems inherent in riding a road bike. Enough about me, let’s get to the review on the bike shop! I purchased recumbent bike in 2007 and love it. Now I want a trike.
I stopped by yesterday and spent 3 hours at the shop. I was warmly greeted by Kate who took the time to get to know me and determine how much I know about recumbents. She took the time to educate me about the different types of trikes. I had done some research so I knew which model I was interested in riding. BTW — I brought my cycling shoes, shorts, and helmet with me.
The trike I wanted to test has an extreme reclining position. But Kate did not let start with that trike. Instead I rode a trike with a more upright seat. Then I road one with a seat with more of a recline then I rode the one I was interested in (Catrike Exposition). I felt like Goldilocks — this was too upright, this was too reclined but this one was just right!
Kate made sure I had water between rides. We also discussed the pros and cons of folding trikes and suspension. They didn’t have trikes with suspension but she said she would call as soon as they get some in.
This is a shop that gives excellent service. I know when I buy my trike, I will be happy with the purchase!