Kiddsmiles

This office is such a gimmick. A toddler should not get a root canal on a temporary tooth!!! Why not just pull the tooth out? Well guess what it didn’t work, then my child needed to get it pulled out, then a space saver. The strict rules of scheduling… what a joke! Anything other than cleaning is not done on the weekends. You must come on certain weekdays. The rates for this place are outrageous! No matter how good your insurance is you will always end up paying the difference because their rates are triple the norm. Go to a regular dentist

I was very disappointed with this Dental Office. I don’t usually write review but this dentist office sent me over the top. First making an appointment wasn’t such an easy task because they don’t have much flexibility. Also because of my daughters age she couldn’t be seen in certain days (weekends and evenings), which is hard to believe since you would think a PEDIATRIC DENTIST office would be flexible around children school schedules and this place is NOT. They do not offer any late nights and are only open till 1 PM on Saturdays for certain age groups. My first time there we arrived early checked in and were still stuck waiting an hour and a half just to be seen, when I was there there was another parent there with her child who had special needs which she had informed them of when making the appointment and upon checking in she asked if they were running on time and they told her yes, she too was stuck waiting for almost 2 Hours when she questioned the front desk they told her she was next and to be patience because they were running behind. She was so upset because she had asked them before checking in and they told her that her wait would not be long. When we went in the hygienist was nice and explained everything to my daughter. The Dentist came in next and saw my daughter for a total of 2 mins and then left leaving no time for questions. Horrible bed side manner which is sad because they work with children and the staff is very stand offish. Any time I asked a question the girls at the front desk would give me an attitude and then give me the run around saying they can relay my questions to the Dentist and have her get back to me. I have yet to receive a call from them. VERY DISAPPIONTED with this office. We will not be returning to this facility.

Waiting area very small. Exams rooms no privacy. Staff was blah, I work in healthcare so I know excellent customer service, their’s is blah. My son said he liked the cookie dough flavor toothpaste so he said he would stick with them. Dr. Kellie, I think that was her name, was nice. My son came in for a cleaning, dental assistant Vanessa did great job. Would I return again; maybe.

I don’t I never met a dentist office that my daughter would like to talk about but today was the day she came home after first visit I really appreciate that they’re here. Great job guys from the front desk and to the back it was their Halloween Holiday even the Doctor was dressed up. My daughter is looking forward to your next visit.

Very unprofessional staff… Kids themselves
Hygienists are decent. Some Dr.s are good. but need better personalities.

I don’t recommend this dentist office at all. They treat people like in a factory. The hygienist that saw my daughter was very quick with responses to my questions. The waiting area is over crowded and no privacy in their exam rooms. To top it off their billing department is full of incompetent people. I went there in 2012 and they are still sending me bills. My daughter was covered under 2 insurances that were accepted when I made the appointment. But the idiots in billing don’t know what the hell they are doing so they figure bill the patient and we will get a payment. I will never, ever come here again!!!