Nipomo Cleaners

Lost my husbands 175 $ shirt and have done nothing to replace it. Got nasty when I wanted them to pay for the shirt. Shirt is irreplaceable, one of a kind but they said they would give me half the price which after 3 months nothing.

READ THE OTHER REVIEWS ON Unilocal.
They tried WAY overcharging my wife to have 3 coats dry cleaned. Nearly $ 100?! NO WAY. Then to boot, they wouldn’t speak with me over the phone when I called to get an explanation. Maybe they don’t speak English well, but no excuse. AVOID THIS PLACE AT ALL COSTS!

If I could put 0 stars, I would. This place is awful. I went in to get my prom dress hemmed and the guy told me the seamstress would be back in an hour, so an hour goes by and I called so I didn’t waste gas and he said, «oh she’s not here, she’ll be in tomorrow.» so I stayed home from school to get my dress hemmed because it was a last minute thing and I needed to get it done. I called in the next day and he said, «she’ll be in tomorrow.» I complained to him about changing the time or days when she’s gonna be in and all he said was, «well stuff happens!» But I’m glad it didn’t work out because I went to a much more reliable place with much nicer women that told me if it needs to be done by a certain day, it will be and it was.

They don’t deserve any stars. Absolutely horrible customer service! They don’t follow through with anything. I will never go back there again!

I brought them a pair of pants with a broken zipper, the owner told me that replacing a zipper is expensive, but I like the pants and thought it would be worth the $ 20.00 price. When I picked up the pants it was obvious that the original zipper had been threaded back together, the teeth were still bent and separated. And the first time I used it it broke again. Brought pants back and explained the problem to lady that I think is owners wife, she assured me that they would replace the zipper. Again they threaded the zipper back together and bent back the damaged teeth. This time it lasted about 3 cycles but I will not go back. I do not recommend this business.

Have been using them since before their new location in the Wells Fargo shopping center in Nipomo, always prompt with pick up time, accuracy on all items, always refer my friends to them

Do NOT go here! They ruined my dress, almost ruined my event, lied about who was at fault, and refused to cover the cost!!! SHAME ON THEM!!!
I am from San Diego and was in town to be the godmother in a Quinceanera, so I took my dress here to be pressed before the ceremony. I picked it up and of course left it in it’s plastic cover until the last minute to make sure it didn’t get wrinkled and nothing got on it, but imagine my surprise when I took it out to get dressed about five minutes before heading out to the church and the zipper (which had previously been in perfect condition) was mangled and completely unusable!
I literally had five minutes to spare and was freaking out about not making it to the church to be the guest of honor at my niece’s Quinceanera and because I was out of town, I literally had nothing to wear as a replacement and NO time to buy something else before the church ceremony was supposed to begin! My sister-​in-​law had to literally sew me into the dress as best she could and I showed up with a 12 inch hole down the side where the zipper should have been doing its job. So, instead of enjoying the moment, I spent the next hour in church praying that my dress wouldn’t split open during mass embarrassing myself as well as my husband’s entire family, and as soon as the ceremony ended I rushed out to the nearest store to buy a replacement dress.
Since they aren’t open on Sundays, when I returned to San Diego on Monday, I called the owners and described the incident, Linda first acted like she tried to tell me the zipper was broken all along, but after I emphatically denied that as being untrue because I tried on my dress multiple times to show family how it looked prior to dropping it off at her shop, she admitted that she wasn’t sure if she tried to contact me. She offered to have the zipper replaced if I would be willing to bring it in, but refused to replace the dress or reimburse the cost of the replacement dress I shouldn’t have had to purchase in the first place. I wasn’t willing to bring my dress in (because I didn’t trust them to correctly replace or repair the zipper they themselves broke) but I was willing to mail it to her as documentation of the damage, but ultimately she said she wasn’t willing to do anything else to make up for the stress and embarrassment of having to wear the dress with a 12 inch hole in it at church or for the added expense of having to buy a replacement dress to get through the reception.
All in all, after what seemed like a simple job turned into a nightmare, it was a terrible experience and I would never, EVER recommend anyone to use this cleaner. They are ineffective and downright incompetent, and they have a complete lack of respect for customer service and satisfaction. As for the other reviews that stated the people are nice? Apparently only if your’e lucky, which I guess I was not!
BUYER BEWARE!

Had my wedding dress preserved here. Took almost THREE weeks when I was told I would have it back the following day. The pricing for actual cleaning is pretty expensive, but the pricing for preserving wedding dresses is slightly less than other places around.

Bruce the owner is very nice! The do a fine job for a good price.

These guys do the job just fine. And very nice people. That amazing front counter was built by the owner.