Preston Motors

This company preys on the elderly. After a very slow speed collision (10 – 15 mph), my 82-​year old mother’s car needed body work. Preston took 25 days to complete the repair — why? — she overheard the comment «there’s no rush, she has 40/​30,» meaning her insurance pays $ 40/​day for a rental car for up to 30 days. In addition to the body work, my mother was told she need to replace her worn brakes and rotors and worn idle arm, her emergency brake was not working and a small rust hole in the frame needed fixed or her car would not pass inspection. This «old lady» needed about $ 1000 of additional repairs but she told them no. Her brakes worked just fine on the drive to Preston, now the pedal must be depressed to the floor to have effect. The idle arm is now broken. When she told them she recently parked on a very steep driveway and her emergency brake worked just fine then, they responded that the cables to the emergence brake were «jumbled and needed to be straightened out.» Finally, telling her the car would not pass inspection with a hole in the frame was simply wrong (I’ll stop short of calling it fraudulent). Now my mother’s car does need new brakes, rotors and an idle arm. Preston will not be doing the work.