Tutti Frutti Frozen Yogurt

The service has become horrible here. There’s always this one slightly bigger gentleman that is very rude. My family and I are always very nice and polite and he never thanks us or doesn’t even talk during the transactions. Obviously we take our little ones and he always tells them to sit down! Our kids are very well behaved and he is no one to tell them what to do. I only gave it two stars because there’s on occasion other people and they’re very nice.

Always a good spot to go too after some bomb ass tacos. They didnt have some of the toppings I wanted like they had before): so was kinda disappointed in them … They got rid of the maraschino cherries I enjoyed it still but I had already had it in my mind that I wanted that so it kinda threw me off. Hit my sweet craving still.

I come here a lot they have more flavors then froyo and I like that. They keep it clean which is a plus too. It does get busy but it’s not busy all the time. The staff are all young and they do have attitude loll like they don’t wanna be there I don’t blame them it looks boring haha.

This place is always packed with people who love frozen yogurt.
The manager or owners has always been super nice. They have delicious flavors although they don’t have many options for people who can not have dairy. Dragons blood was the only one without dairy in it. The good thing is that i actually enjoyed the flavor, therefore I didn’t mind. If I were them I’d offer more options on non dairy frozen yogurt like many other places I’ve been too.
It’s not the worst yogurt place I’ve been too so I like coming here every now and then :)

I love froyo and I like tutti frutti. Maybe I’m just a plain jane. I usually get plain tart flavor w/​a mix of fruits, some mochi, and a few sour strips. When I’m feeling really wild I’ll drizzle in some lechera.
But just because I’m pretty simple doesn’t mean I don’t grab the little sample cups and taste some other flavors for the sake of free froyo. Sometimes if it’s really good a little pump even makes it into the side of my cup. Some notable flavors I’ve actually enjoyed is the pomegranate, tutti frutti and a seasonal pumpkin flavor. Reason they don’t get 5 stars is sometimes the fruits aren’t ripe or seem too ripe specifically the mango and kiwi.

I love coming to this location! I bring my daughter on the weekends and she looks forward to our next visit. Lots of fruits and toppings. Yogurt favors are delicious!

I just purchased frozen yogurt here. I’ve been here many, many times. The store is always clean, toppings and yogurt have always been neat and fully stocked. The reason for 1 star is their substandard staff. I will give you full details about this experience. If you’re the manager or owner of this franchise, I’m letting you know now that the reason yogurt land and NOT you is because of employee who rang me up. I went at 3:51 pm on 4÷4÷14 order #262 028 and was rung up by Jessica. I walked into the store and saw 2 female employees sitting, playing with their phones and chatting away. Whatever. Unprofessional since you’re on the floor, not at the back of the store where customers can’t see you. But whatever, I wanted yogurt. I get my yogurt, get my toppings and am ready to pay. The employee who was sitting gave Jessica a look that said «you have a customer, take care of it» Jessica (and I know that’s her name cause that is the name that is printed on my receipt) rolled her eyes and gave a sigh. Her whole demeanor throughout the transaction was interpreted by me to mean that she was annoyed that o needed to be rung up and that I so rudely interrupted her socializing time. Management, you should hire staff that is more professional and attentive to their job and not their gossip time. They are there to work and earn money, not to play on their phones and chit chat their shift away

I must’ve been lost or something ending up in National City, I don’t really frequent the area much since my days of cruising on Highland… anyway, after much deliberation between boba and froyo, I decided to catch up with an old «friend» at this spot. Except for a couple seated towards the back, the place was empty. There was no one at the front counter, nobody to greet us or offer us sample cups.
Okay, good thing we know how this froyo game works, we grabbed our cups and went to town with all the flavors. pretty basic ones if you ask me, but there were lots to choose from. It wasn’t until after I had prepared my big ass cup that I noticed the sample cups, I coulda used one or two of those! Oh well, too late.
The toppings were the best. There were so many different choices. Being a yogurtland regular, I was pleasantly surprised. I loaded up my cup with the fruity flavored marshmallows!
And, although we probably could have left the place unnoticed, we waited at the counter until the young girl came out to take our money. Pfft. Thanks for your help little girl.

Horrible customer service. Find it super annoying that the owner hasn’t done anything about it. Never again will I go to that place !!

Have a lot more flavors than the one at the plaza bonita location and also stamps my card every purchase unlike the other location! Their flavors are so yummy!

RUDE CUSTOMER SERVICE! the little girl who seemed like she was in high school, very rudely ignored me twice, then had no professional etiquette when spoken to. But I guess, it is in national city so I can’t except the greatest. the actual yogurt was good as always.

My visit here began with me waiting in the parking lot in my car in the scorching heat I tell ya! for my friend who suggested this place, I waited for nearly ten minutes, she’s so lucky we’re good friends! While I waited, I did a lot of observation; The location is great, it’s located in a plaza that caters to those who need their nails maintain or nails done like some may say, those who need to purchase wigs, makeup, or just simply wanting to eat Chinese food (seriously, take out) there’s a lot of options.
Parking here isn’t so bad either, there is plenty of parking! I parked right in front of Tutti Frutti and I saw people going in and out! It seemed pretty busy today. A lot of families with small children and young adults.
This froyo (frozen yogurt) business is self-​serve and offers a variety of flavors and cups (sizes of froyo cups), my favorite happens to be the Taro and of course the original flavor Vanilla — you can’t go wrong with vanilla, but just like anyone else I did sample a few and I didn’t like it, I think some flavors should not be made into frozen yogurt but everyone has their preferences.
Just like the froyo options there’s also a lot to chose from for your toppings; fruits, nuts, shredded coconut, to M&M and chocolate covered raisens! If I could I totally would of thrown it all on my frozen yogurt but that probably wouldn’t be a good idea.
Walking into to Frutti Tutti I was not immediately greeted with a «Welcome to Tutti Frutti or even a Hi, Hello, Welcome» I did get a look as in one of the «girls» looked up from whatever she was doing. I proceeded to the froyo machine just like other customers before me were doing and selecting their flavors. I paid for my froyo there was no smile or any type of communication ’cause you know cashiers are usually talkers. While eating my froyo inside because it was way too hot to be sitting outside one of the girls began changing the trash can bags, I thought it was a bit impolite seeing that it was super packed inside here and a lot of customers were sitting down enjoying their froyo! Then she started mopping and I notice her shoes, I don’t think it was appropriate footwear unless you’re allowed to wear sandals there? Well, she had on sandals and was trying to mop when people were obviously still trying to get their froyo on.
Oh yeah! On Instagram if you mapped this business when taking a photo of your froyo you’ll see that the employees are on there IG’n while on the clock probably.

As we walked in we were greeted. After that the customer service was awful. The 2 girls working were just on their phones. As I walked up to pay the cashier girl was on Facebook on her phone. This is very unprofessional. I believe this place would have more business and would be very successful if there was more customer interaction. One girl threw the trash from the lobby but never put a trash bag back in the can. We been here for 20 minutes having our frozen yogurt and the trash can lid is on a chair and still no trash bag. At one time one if the girls went to the back to text someone. She was on her phone for about 5 mins. For all this I give them one star.

I haven’t been here in a long time but I’m not really surprised to see that the once went up to $ 0.42. Customer service is really important to me and there is none of that here. The girls did say hi when we walked in but that was it. They don’t seem very happy to be working here. While I was looking for my card to pay, the cashier took the opportunity to check her phone at the counter. The other girl that has cleaning up left the trash lid on one of the seats and no trash bag in the trash can. The cashier keeps going back to check her phone and one of the customer had to call back for her because she wasn’t out front. When something so small doesn’t get done, it drives me crazy.

Their yogurt is delicious but I think they need to invest a little more time in training employees on how to give good customer service. The girl at the counter (Jessica) was chewing gum and apparently doesn’t know how to acknowledge someone. Just a word of advice, it’d be nice to get a hi, a smile, or you’re welcome. When I asked for my receipt she asked me why? Its the same problem every time I come here.

I gave this place 2 stars for their LACK OF CUSTOMER SERVICE! I liked how all their toppings were readily available for customers. However, it was my 1^st time here and I already got a bad vibe. I was getting yogurt and the employee was mopping the floor where I was standing. She saw that I was trying to get through and still continued to mop. She didn’t even move out the way or apologize. Not once did she speak. Wtf?! You hire mutes?!! Just what if I slipped on that wet floor… best believe i’d file a lawsuit. All i’m saying is please go over safety and procedures and most of all, customer service skills with your employees. The girl who rang me up didn’t greet neither. Regardless of how your day went… you should still do your job with a smile.

This place is close to work, and I love that.
Yogurt is just right, it doesn’t get soggy, as some of the other places I’ve had.
Consistently is perfect!
I always get the original flavor– I’m not the flavored yogurt. Add fresh fruit, coconut shavings and almonds and I’m one happy gal.
They do have a variety of flavors! for all you who are into that & yes you an try them all, right??!

It’s your typical frozen yogurt place. First of all. It’s TOO COLD in here. I thought it was just me but my bf was freezing too. Second, the strawberry cheesecake was too liquidy like melted ice cream. Third, the cashier girl looked way too tired to be working.
It’s pretty clean in here, and the interior is very bright & colorful. They laid out the sample cups right next to the toppings. So much convenient unlike other stores where you have to ask the cashier for the sample cups. Also, they have really adorable spoons. I took two hehehe
You should try this place if you like frozen yogurts. Not the best, but still pretty good.

This place is alright. I wish they’d change the choices sometimes though. My favorite was the watermelon sorbet & the taro. I love that they have mango toppings since not very froyo place does.
Friendly staff, free wifi, and very clean.

I feel a little guilty giving two stars because heaven knows I’ll be going back to this place again and again, since I live close and it is the only closest yogurt shop that I know of in the area where you can serve yourself. I could be wrong, but anyway.
The reasons it gets two stars:
IT STINKS LIKE BLEACH! It never fails, every single gosh-​darn time I go in I am assaulted by the stink of wayyyy too much bleach in the mopping bucket. They probably use it on everything: floors, counters, tables, chairs, vents, and in between the cash register key pad. I am serious. It’s too much! I am a happy person as I approach the door until I open it. I try to get my yogurt and head out of dodge quick because I can’t stand it too long. I’ve told the cashier about it and he agrees. How the heck do these poor teenagers do it every day? There’ll be nothing left of their nostrils soon!
Another reason is that they seldom change the flavors. There are several flavors, like the Soy Bean flavored yogurt, that are gag-​worthy and you can taste the artificiality of the ingredients. Blek. I stick to the safe ones, like vanilla, chocholate, and my favorite, the signature flavor Tutti Frutti. Everything else tastes like Hello Kitty’s chemical lab. The toppings are legit, but I MUST be cautious with those because…
IT AINT CHEAP! The last time I went, I took a few friends and they were being very frugal with their cups and hardly sprinkled any toppings on. They were aware of how expensive it was and didnt want to end up with with a $ 10 cup of yogurt. There is a frequent buyer club card but sheeeesh, they can sure come down a few cents on that yogurt, especially because of the limited flavors. They should reduce it by yet another 5 cents because of the stinky bleach smell that surely takes 2 days out of your lifespan each time you visit.
The cashiers are all cool, friendly, and curteous teenagers, nothing bad to say about them. I know the bleach isnt their fault, but whoever is responsible for it needs to check it before they wreck it.