Super 8 Airport – Nashville / Music City

We received bad service at the front desk. The worst part was we had stayed here before and we were willing to give it another try. Wasn’t willing to accept the Unilocal coupon for checking in. Do NOT WASTE YOUR money staying here! We ended up staying at a much nicer hotel with much better service for quite a bit less a night.

Booked this hotel based on Expedia’s reviews. It being one of the only moderately priced hotels wit bed bugs. There were bed bugs. The hotel is renovated. But there is no wifi. The room is tiny. The a/​c worked good though. Parking can be slim if you come back from a day out in the city. It is a tiny step above Motel 6. There are a lot of restaurants located around here, and it’s right off the freeway.

I loved this place. Renovated, fridge, microwave, trucker friendly (don’t forget to mention you are a trucker or you will pay too much) indoor pool, jacuzzi. Waited 2 hours to help another guest who was injured, for a shuttle that never showed up. Was then informed by Paul Lukasik night crew, that they did not care if one of their guests were injured, and that it was too much of a hassle to drive me to walgreens at night which was 5 minutes away by car. Of course, they couldn’t inform me of this sooner.

There was a very bad odor in the room that never went away. Horrible paint job through out the whole place, especially in the hallways. Our door key stopped working two times. Hot tub was down for maintenance because it didn’t pass code inspection. The pool was painfully cold. They took the check in Unilocal deal but only for one night, then price went up to normal. Doesn’t have a comforter just sheets and a small blanket. Painfully small room. It snowed one day while we were here and there was no food besides cereal, with barely any milk. I asked the older man in the front if there would ever be food because I didn’t know if we should sit there and wait and he was incredibly rude. He rolled his eyes at me and told me that it snowed.. . Thanks for the update. But the cleaning people had come to work, and once I had talked to him the cleaning ladies starting getting breakfast things together and it was obvious they had done it before. Not sure why he didn’t have them do that two hours before. I never feel like there is a reason for anyone to be talked to like he spoke to me. My blood was boiling. We only chose to stay here for the hot tub and alright looking breakfast. Neither of which worked out. Even on the regular days the breakfast was a huge let down. What hotel doesn’t have bagels for breakfast? Yeah this one. My husband will eat almost anything and even he wouldn’t eat the eggs after he tasted them. They were watery and disgusting. I would never stay here again.

I stayed at this hotel with my mom for her birthday weekend. When we first walked in, it took a while to get checked in. The guy was not friendly and seemed bored. He didn’t tell us when check out was, breakfast, pool times. He pretty much had us sign on the X. The outlet where the TV, microwave, & fridge were plugged in, had a giant hole around it. It looked like an animal could come out! Then the outlet sparked when we made sure the plug was in all the way. We immediately went to the front desk to ask for a new room. For how much I was paying I was going to be able to use the utilities I paid for, not catch fire, & not have possible critters in my room. The guy didn’t care; he literally said he was booked and just looked at us. Had it not been such a busy weekend I would have called every other hotel and canceled my reservation right there and then! Then he said he would have to figure out how to move people around. That is not up to code to have someone ELSE in the room! We finally did get switched to a new room. People were smoking weed in the hotel (he was aware… not sure if he did anything). The room seemed unclean: stains on the sheets and linens, trash from before us, & the beds/​pillows were awful. The toilet didn’t flush & you had to pull the handle back up or it just ran. Breakfast was no good, the eggs were watery; basically not worth it. The breakfast area had paperwork about inspections for this year. It basically said 100% when «fixed». What a great attitude!
To put all this in perspective even with a coupon we paid $ 80 a night. I wish we would have gone elsewhere and paid more!
I can’t say anything about the pool. I didn’t dare go in there.
I put the price range for pricey… because with all the issues and such it FELT very pricey and like we didn’t get our moneys worth at all.

We moved from a hotel near downtown and decided to change just for the pool so my grandkids could go swimming. When I reserved the room I was assured that the pool was opened. The pool was extremely cold for the kids to swim and every time I asked the front desk the would blame the owner or the previous shift. When the room was «cleaned» garbage was left on the coffee table and the sink and the tub has mold.

Checked-​in via Unilocal to receive a Unilocal special rate and the front desk said they’d never heard of Unilocal and matter-​of-​factly said they wouldn’t validate something they’d never heard anything about. Clearly, there was some disconnect with management who arranged the Unilocal deal and the front desk staff. I said thanks and rolled out of there.
I’m glad that they refused the Unilocal deal cause the place looked pretty beat up and I just hopped over to Econolodge, which was clean and friendly – and to beat, whose standard room price was five dollars less than Super 8’s supposed Unilocal deal!
I didn’t rate this place as a total wreck because I didn’t stay/​see the rooms, but the additional experience below is why they got an extra star off.
Skip back, when I called the number for the motel earlier to see if they had a free room, it was directed to the motel chain’s central number, rather than the specific location, and I spent five minutes repeating ‘Nashville’ to the operator because she didn’t understand that it was the name of the city in Tennessee where I was trying to reach the motel. She was clearly reading off of a list, cause she kept repeating questions I’d answered. After politely turning down two promotional offers she was pushing after I’d gotten the info I’d called for, I had to say goodnight because she started talking about yet another.

Desk clerk was rude and the entire reason we stayed here was for the shuttle service to the airport. We were in the lobby at 4:50am for the 5:00am run. We were calmly told that the driver had some «running» to do and «should» be here around 5:30 to get us to our 7:00am flight. I suppose we’ll see?

Fair condition as they say. Dated rooms. Has just the basics. But in room fridge is a nice touch. Friendly staff. And monitored parking lot is good. 15 – 20 minutes from downtown Nashville just far enough to avoid the crowds.

The Hotel is still in need of a lot of work. The lobby has fixtures missing with wiring just hanging out of the wall. The carpets in the hallways are stained quite a bit as well.
The room we stayed in was relatively clean. However, though there are signs everywhere saying the hotel is 100% smoke free, our room smelled strongly of smoke and all of our stuff left smelling like it as well. This also affected our sleeping, as the smell was so strong that our throats were irritated while we were there.
The bed was pretty uncomfortable as were the pillows. The shower was fine and the sink area was fine, though one of the outlets worked sporadically for my wife. The toilet lever was very hard to press down and had to be manually returned to the up position.
All in all, it isn’t the worst Super 8 we’ve seen, but it isn’t nearly as nice as other $ 70 a night hotels we’ve stayed in. This hotel is not worth what we paid for it.

Clean rooms, but a but dated. Doors are super thin and you can hear every conversation in the hallway as if they were in your bed, not to mention how it sounds with each idiot yelling in the hallway. Shuttle to the airport is a nice perk as is the pool.

Service was terrible and my credit card was charged an extra $ 10 without disclosure or authorization. I booked on Priceline and prepaid in full, but when I went to check in, I first waited in line for 20 minutes while the check-​in counter woman whose nametag was labeled «Trainee» had to keep picking up the phone to call someone to find out what to do. When it was finally my turn, sure enough, the «Trainee» had to pick up the phone to see how to handle my Priceline reservation. Twenty minutes later (now a total of 40 minutes) I was finally checked in, and there were at least seven or eight people in line behind me waiting their turn for the bad service.
The one night I stayed was fine after that, but when I returned home I noticed a $ 10 additional charge had been added to my credit card which I had let them swipe when I checked in. When I called the hotel to have them remove the unauthorized charge, I was told it was «their policy» to charge an extra $ 10 on Priceline reservations. So I contacted Priceline and filed a complaint. When Priceline investigated, Super 8 changed their story and told Priceline that the charge was for a «Roll Away Bed». Well, I did not request or receive a «Roll Away Bed», and when I called Super 8 to tell them again to remove the $ 10 charge, the supervisor «Sierra» became very rude and insulting. And when I then asked to speak to the manager, Sierra hung up on me.
I have now also filed a dispute with my credit card company and a complaint with the corporate office of Super 8, but I wanted to warn anyone who checks Unilocal about how sleazy this motel is– apparently it has gone way downhill from the previous good reviews it used to get. STAY AWAY– there are at least five or six other motels within a block of this not-​at-​all-​Super 8.

This Super 8 was great for the price, First off I arrived about an hour early and I had no problem checking in and having the room ready. The parking was free for guests and there was also free wifi. There was free breakfast available during a three hour window in the morning, the selection was basic but it was still an option which was really nice. There was great tasting coffee available through out the day in the lobby. They have an indoor pool and heated whirlpool. This Super 8 was overall priced very well for me and was just «5» stars in my book, the staff was nice and helpful and the motel was always clean inside and outside. I would most definitely stay here again because it meet all my needs and more, it was also a short drive away from downtown nashville about 8mins.

The facility is old but the employees and customer service are top notch.
Shuttle runs 24 hours, so it’s okay for t he price.
Used positive reviews from
and it was correct.
And they have direct TV.
Within walking distance of a Walgreens and a lot of places to eat.

Excellent customer service, newer clean rooms, Best bang for the buck around here. I would stay again if in the area.

Room very upto date, bed comfy. Seems that they just did some major renovations

«Four stars?» you’re thinking. «For a Super 8?» you’re thinking. Yeah. Easily. This place is more like a Hampton Inn that someone mislabeled. Maybe it’s really new. Still, any other Super 8 I’ve ever been in wasn’t this well appointed even when it was brand-​spanking new. Probably should give it five stars, but hey, it is a Super 8 after all. ;-)