Office Depot

Literally the worst retail experience ever. Walked in to print out a few show flyers – the employee that «helped» me managed to wait on 2 different customers in front of me as he tried to figure out HOW to use their ONE printer. No apology, no «sorry about that!» when the revelation was brilliantly made that the printer had been giving them trouble ALL DAY. Wasted 30 minutes standing there while everyone else was helped. When I said «So do we just need to go somewhere else?» we were not even acknowledged – no «Sorry our printer’s broken! Sorry we wasted 30 minutes of your time to figure that out when we knew it all along!» I would’ve liked a recommendation of another store I could’ve gone to, but the employees didn’t even make eye contact. Wtf?!?

I end up here a lot with so many customers in the medical district. I have to say, they have the nicest and most helpful staff. I’ve gone in there with some pretty weird requests and they help me figure it out somehow. I’m really glad they are there… and their neighbor FedEx too!

Worst service ever. Clerk looked at me and sighed — said over there. I left, horrible. Less than a mile from my house… and will never go again.

Most helpful awesome service EVER at the copy and print center. Tony is a huge asset to their team and extremely helpful and patient. I will definitely return!

I rate this Office Depot as OK because if you work in midtown and need something, thank goodness they’re around. But then again, maybe not.
It seems like every time I pop in here, there’s something missing from the store that’s on my list. If said list was «Hot Pink Duct Tape with Leopard Spots» and «Navy and Ecru Striped File Folders,» then OK — understandable.
But on my most recent visit, said item was #9 return envelopes. Like 50 for a small mailing I was doing. But, alas, no luck. If I wanted to spend $ 45 for 500 of them with security panels, yes. But I just wanted 50, would’ve taken 100, and no security panels or address windows, etc. — just #9. (I would’ve bought a reasonable quantity with the security panels — that wasn’t an option).
On another trip, it was a particular size Rolodex card that was missing. Prior to that, desk blotter calendars. You get it, it’s always something. So off to 100 Oaks I have to trek…
I will say they’re nice about it, but not overly apologetic and no real remedy offered. It’s easy enough in and out except the parking spaces out front are squeezed in a bit too tight, and sometimes you can’t back up and out if some shmuck in an extra long truck or mondo SUV pulls in carelessly.
It also annoyed me that I had the TN State form to purchase tax exempt for a group that I was volunteering with for said mailing in need of #9 envelopes. And they wouldn’t accept that, saying you have to fill out their form and submit to their corporate office and then in a week or so they would send a card to present to purchase tax exempt. Really, people? I’m sure most smaller groups end up doing like I did and saying forget it and paying the $ 1.00, thus eliminating the need for Office Depot to hire proper accounting staff and upgrade to proper POS software where they could have accepted the form in the first place. Oh, well. Anyone want to ride along to 100 Oaks with me?

Very helpful place!
I came in looking for a bunch of leather business card holders that were shown at that location from the Office Depot website. The salesperson that was working the floor directed me exactly where I needed to go, and showed me the options he had (which were quite a few). He told me he would leave me alone to browse, but if I didn’t find what I was looking for, to come find him and he could probably order it online or another store.
The only bummer is they didn’t actually have the exact product I was looking at online, even though it showed them as in stock at that store. However, as I said, there were quite a few choice, and I settled for a comparable (yet pricier) product.
All in all, I was pleased with everything. I’ll probably go back if I need to pick up any office supplies.

After a few decades of taking classes and various «acquisitions» (ahem) from old workplaces, we’re set on office supplies for the next few decades. However, the one office supply we will always need is printer ink.
And having an Office Depot nearby is very convenient for any emergency runs.
The place has the usual stock that every Office Depot I’ve ever stepped into has. The store is laid out in a more rectangular than square fashion.
I accidentally left my phone at home, which held the stock number of my ink. I knew the manufacturer and whether or not it was laser or ink, but the actual number is what I needed. I was ready to leave to buy ink another time when the clerk very astutely asked if I knew what color the cartridges came in. That I knew. Most importantly, that ruled out which ink I did not need.
Knocking off a star for having to wait 15 minutes for someone to demagnetize the security tag off of my ink so that I wouldn’t set off the alarms again.

The nicest, most helpful office store staff you’ll find anywhere in this city. The location is the most convenient for us downtown business people. Parking is shockingly generous. In fact, I’ve never had a bad parking space.
Stock is great. Prices are. well…as expected.