Dr. Lisa Davis Vision Care

I was a previous customer of Dr. Lisa Davis, but this last time I went in because I lost my glasses and needed a new pair was just the worst experience ever. I recommend avoiding her office as long as this «Annie» employee still works there.
This «Annie» person had me try on several glasses. On one of the pairs, she said «those look tight on you.» I said, «they are.» She then asked, «like painful tight?» I said, «yeah, painful tight.» She said nothing. She then convinced me to get that pair because they were «in» at the moment. I assumed that because she didn’t say that the reason they were painful tight is because the ones in the office to try on simply weren’t my size and that when the glasses arrived in my size, they wouldn’t be so painful. Unfortunately, when I got the glasses, they were really tight, gave me headaches and hurt my ears. I had them adjusted but they still hurt. Why did she ask if they were painful tight if she wasn’t going to tell me not to get them or to pick a different pair? Why would she suggest that I get glasses that are painfully tight if she knew that those were the exact pair I was getting???
They offered to take them back at a substantial «restocking fee.» I paid $ 230 and she offered to give me back $ 160. That doesn’t really help me.
Secondly, I was told that it would take up to a week to get the glasses in. I was leaving town in exactly a week, so I told Annie that I could stay an extra day if it meant getting my glasses before I left town. She said that she would call me when she knew they were coming in and that she would be in contact with the lab. She never called. Friday came and went and she never called. Monday came and went and she never called. I had to just assume that they either completely forgot or just didn’t care about me as a customer, which now that I have my glasses and have spoken to three different people in that office, I can conclude that they definitely don’t care about me as a customer and Dr. Davis just talked over me on the phone and just didn’t believe that Annie had asked me about the tightness. She said it was my fault for not knowing the ins and outs of glasses (I’ve never worked in an eye glass shop, so I guess that’s my fault).
In short, this is a place that doesn’t care about their customers and there’s probably a good chance that you’ll get a pair of glasses you hate and waste $ 230 like I did. AVOID THIS PLACE!!!

Update– second visit– very happy with everything. From the first visit, I used a groupon for $ 110 towards eyeglasses and an eye exam. I also paid $ 50 for a contact lenses fitting. Everything was very reasonably priced. Also, the frames I picked were not expensive at all. They cost about $ 200 (not counting things you add like anti-​glare glass, that is also anti-​scratch, and also making the glass thinner so it doesn’t stick out of frames). All in all though, I walked out having paid about $ 300, but it was fair because that was for the $ 50 contact lenses fitting, $ 100 more towards frames, and I guess the other $ 150 was for the glasses themselves (i opted for all the extras). And my groupon cost $ 49 with included the the $ 50 eye exam and $ 110 towards pair of glasses. My next appointment, I get to pickup my glasses. So excited! And people, if you don’t want to buy the glasses, the eye exam for glasses and the contact lenses fitting are $ 50 each. Thats super cheap.
I got a groupon for an eye exam and money towards a pair of glasses. I also added a contact lenses fitting to it. So far, I’ve only had one appointment which was the eye exam for the glasses and the contact lenses fitting. Dr. Davis was very patient with me and though at first, she wasn’t quite as friendly or warm as I would have liked, she grew on me. She was always professional and friendly enough and after a while, she started talking with me. I definitely like her a lot. And that was the quickest eye exam I’ve ever had. Usually, its like a 2 hour, slow process for me, but this was maybe half hour or maybe a little more. I’m really happy with my contact lenses and I’m going back in this week to make sure my contact lenses are right and also buy a pair of glasses. very excited!

While Dr Davis and her staff are nice enough and very knowledgeable about vision… the prices really are MUCH higher than most eye care centers around. I’m talking without insurance. I bought a groupon for $ 50 that included a free exam plus $ 110 towards a pair of glasses. I’m thinking, wow what a deal! I knew I would end up paying a little bit extra but not $ 200 extra on top of the discounts! That’s insanity to me. All of their glasses (even the cheap ones are about $ 150 – 200) and that’s just the frames no lenses. I wish this was specified before I bought the groupon because I definitely would not have. Also she adds on random fees for services she calls «necessary» which I have never heard of in my life. I’m sure she has a good heart, but unless you have an unlimited pocketbook I would steer clear of Dr Lisa Davis VisionCare.

Loved Dr. Davis! I have seen many optometrists over the past few years, and none seem to want to spend much time with you. Dr. Davis took the time to listen to my concerns and made an effort to pick the perfect lenses for me. I strongly recommend her– she is not like the rest!

I saw Dr. Davis for the first time with a Living Social voucher, and I wasn’t treated like a second class customer because of the discount, which was really nice. Dr. Davis and the front lady were both really nice, personable, and professional. Most importantly, Dr. Davis listened to me and took my input and concerns into consideration. All in all, the most pleasant eye doctor experience I’ve had in 13 years in the greater Nashville area.

Very friendly and knowledgeable staff. Service was outstanding and they really went out of there way to help me with my eye care needs. Much better then the big box companies out there.

I saw Dr. Davis for the first time for my annual eye exam yesterday and I’m grateful to have found the perfect blend of friendliness and professionalism.
Dr. Davis and her staff were friendly, attentive, knowledgeable and prompt! Additionally, I never felt rushed or pressured as I contemplated new frames to go with my new contact lenses.
She is the 3^rd optometrist I’ve seen in 5 years… and I’m happy to say the 3^rd time IS the charm. :)