Dollar Rent A Car

Renter beware. I booked a car at this location via a third party vendor. I had used this vendor previously for a Dollar rental in another city and didn’t have any complications. At this location, however, I was charged an optional insurance that was secreted into the contract without any verbal offer or notification. This insurance more than doubled the total rental price. I later disputed the fees with customer service and they suggested that I should have read the contract in its entirety. Of course, this is easier said than done after arriving late and jet-​lagged at an airport just looking to get to my hotel room. I’ve never been charged for an optional fee of that sort without receiving some verbal offer prior to it’s inclusion on the contract. I will not book through Dollar again and will always ask for a verbal itemization of any additional fees that companies of these sort try to sneak into the fine print before renting another vehicle.

Dollar was great and I got a fantastic brand new ford car. The price was great, especially so close to Christmas. I know it wasn’t Dollar per say, but the little shuttle golf cart that took my pregnant wife and I to the terminal was a much appreciated bonus gesture. Quick and easy.

Best rates in town. Easy access at the airport. Other than the checkin guy who made a derogatory comment about my home state of New Jersey it was a great experience.