Dior African Hair Braiding

My experience at Dior was in no way a positive one. First, I rushed into the parking lot at 7:59 for my 8:00 am appointment. I wanted to be on time since the Dior associate informed me that it would take up to 6 hours to complete Senegalese twists. When I got there, the salon was not even open. The owner did not get there until after 8:30 to open the shop. Not a good start!
Once inside, no one apologized to the FOUR long-​faced customers who had been sitting in the parking lot for 30 minutes. The stylist assigned to me took her precious time getting started on my hair. She did not start until after 9:00 am. Another 30 minutes of my time was disrespected.
Once the slow moving lady started braiding my hair, she was constantly interrupted by her unruly child. This child was jumping and yelling throughout the room and touching (and coughing over) my water bottle. I sat in thirst as a result of this. The child rolled all over the floor and continually made noise and distracted her mother until she took a nap (in the middle of the floor) about 4 hours in. Not to mention, the only thing on TV was SpongeBob Squarepants due to the child’s demand. So annoying and unprofessional. In a business, You should cater to your paying customer and not your poorly controlled children.
I was at the salon a total of EIGHT hours. Two more than the 6 hours that I was quoted. This place is extremely over priced and there is zero aspect of customer service.
Lastly, they do not take cards as a form of payment. This was NOT communicated to me beforehand. The owner bullied me into using the random ATM in the liquor store next door and would not let me go to my own bank to make a withdrawal free of bank fees. I would not recommend this place one bit.
My hair came out just okay. Many of the twist are coming apart because they we’re not all knotted at the end. Yesterday was my first and LAST visit to this raggedy establishment.

I have been going to this braid salon for seven years now. I have always had natural hair. (Relaxers damage my hair) My hair had breakage from a previous african & african american braiding hair salons who never asked what I wanted. They just wanted the style to look like the picture in the magazine. Since I have been going to Dior my hair has grown and is now down my back.
I think is important to communicate to a stylist what your needs so they understand your needs when trying any place new. My braid stylist doesn’t braid my hair extremely tight, she knows the areas of my hair that are the most sensitive.
Price is high here but so far, they have done the best job with my hair compared to the other salons I have tried since I moved to Nashville.