Arzelle’s

I feel like I need to make up for all the poor reviews this place has received! Maybe it’s because many of them are outdated. We had a TOP NOTCH experience today at Arzelle’s!!! Actually, my sister said yes to the dress here! She had an appointment at Arzelle’s on Friday that was cancelled due to Snowpocalypse 2016 and they opened the shop on their only day off (Sunday) specifically for her! So kind!!!
We worked with Kimmia and she was wonderful! She made our family feel very welcome, took her time to help my sister pull dresses, try them on, accessorize, etc… and never acted put off that she was there on her day off. So patient. She was sincerely happy and excited for my sister! Loved her!
I will also say, we visited two bridal shops yesterday and Arzelle’s had the largest selection of dresses. Beautiful shop & fantastic experience!!!

The sales chick was not helpful. I got into my dresses myself and my friends did all the work when I would come out. My friends fixed the train and the dress. The girl kept putting the accessories away too, so every five minutes she had to go get the same thing over and over again.
AND you can’t take pictures. Why is that? Klienfeld let me take pictures and Berta and they are the gods of wedding dresses.
Anyway I wouldn’t recommend this store.

Went in because I heard good things about this place. But my personal experience does not reflect that. I walked in an hour before closing and was barely greeted. Didn’t even ask me my name or when I’m getting married. I knew exactly what I wanted and just wanted to see if they had something similar. Didn’t have much to select from and the prices weren’t competitive to other places I’ve seen. I wouldn’t recommend this place to my friends.

We love Arzelles! Kimmea is wonderful and patient and extremely helpful. After going to Lowes in Arkansas, lots of shops in Atlanta and all of the stores in Nashville and Lebanon, my daughter went back to Arzelles before making her choice and they had just gotten in a beautiful Lazarro (sp?)that she loved!
I went there first for MOB dress and they had many styles and choices. I ordered my dress and it was here in three weeks:). The groom ordered his tuxes there and they are taking care of all of the details. I will encourage every bride to shop at Arzelles!

The service here made me not even want to look. and the prices are OUTRAGEOUS! I was so disappointed when I walked in a started talking to the girls there. They made it seem like my 1,500 dollar budget was ridiculous. Then they started showing me there sample dresses, which were disgustingly dirty, with makeup stains and torn fabric. and the way they stuck there noses up at me made me feel horrible! As a bride, no matter what, I feel I should be treated with respect and help! I just felt laughed at. To me it doesn’t matter if the dresses here are amazing or not! The service was TERRIBLE and I would never recommend anyone to shop here! I did end up finding my dress. at the least expected place! I wasn’t even gonna go, because I DID NOT want to find my dress at a chain. but I ended up going to DAVIDS BRIDAL in Coolsprings! There service was AMAZING! I felt like a princess. They didn’t put any pressure on me to buy a dress that day and were so helpful even pulling the sale dresses! I got a Vera Wang and it is absolutely gorgeous! I am so happy with my purchase, and that it wasn’t at Arzelle’s.

I went out in search of a bridesmaid dress (I had a designer, fabric and length and was allowed to pick what i wanted within those parameters.) Arzelle’s is in a great location so this was my first stop. The girls working were super helpful. Unfortunately, their selection of Bill Levkoff wasn’t the greatest and I left after trying on 2 dresses. On to the next store, I suppose!

Not very friendly staff. Kinda snooty!

I am not from Nashville — just a transplant — so when I started my wedding dress shopping I simply sent to Google, haha!
Not many of my friends had been married here and I honestly didn’t even plan on going to a Bridal store because I already knew I wanted a local designer to help with my dress.
Google seemed to highly rank Arzelle’s and based on Unilocal reviews I thought — why not!
I made an appointment for first thing in the morning. Which, by the way, was a great idea. By the time we left at noon — there were a ½ dozen other brides trying on.
The young lady who helped me was wonderful! She was young, seemed to have VERY similar taste to me and was great to leave us alone to look but also make suggestions!
She stayed right next to my door and helped me the entire time. She was quick to give her opinion without being pushy and made me feel very comfortable when others with me DIDN“T like the dress I liked.
I thought I had found «the one». She was very helpful, even gave me a tip about shipping out of state to save several hundred dollars!
The only complaint that I have is that the lighting is VERY dim. NO outside lighting really at all. which to be honest can be VERY deceiving! Also, only two girls at a time could come out and stand in front of the big mirror in the main room. SO once a lot of brides started trying on — it got a bit crammed. Not a big deal. You have plenty of room in your dressing room and again — take advantage of less busy hours!
In the end — I didn’t get a dress at Arzelle’s. I went with the local designer. But I highly recommend Arzelle’s to ANY Nashville bride that is dress shopping!

I heart Arzelles. It was my first time trying on dresses so I was more or less a deer in headlights. My salesperson, Sara, was fantastic. She asked all the right questions (budget, style, photos of dress etc.). She was not pushy and never did I feel like I had to walk out with my dress.
I personally feel the selection has a wide range of prices from high-​end to affordable. There’s a great variety of styles, shoes, veils and jewelry. While I didn’t walk out with my dress, I’m heading back in August for more!

true story: ‘say yes to the dress’ is my new guilty pleasure. DO NOT JUDGE ME! so when my newly engaged girlfriend came in from out of town and asked me to be her maid of honor, we decided to go dress shopping utilizing my new pool of knowledge.
this was the only shop we were able to find that was open and didn’t require an appointment. we were somewhat disappointed. here’s why:
(a) the girls were friendly when greeting us, but then just said pick what you want and we’ll get you a room. no further help from there with showing styles or helping to pick dresses, until we specifically asked them to go find stuff for us… from the BACK, where we had no access. i’m surprised they didn’t ask us to go get them ourselves. plus, when we went to look at bridesmaid dresses, there was NO assistance offered. eff that.
(b) i grew up in hawaii, so i get the desire to walk around barefoot whenever possible. however, when you’re on the clock, you should prolly keep your shoes on. i’m judging you off the bat when you’re trotting around unshod at work. beaches, airplanes, your own home, whatever, kick off your shoes… place of work, not so much.
© the selection kinda sucks. my girlfriend totally struck out despite being flexible. she did try on some dresses and found some things she liked, so we’ll have to continue shopping in the future.
hopefully then next place we go will have service similar to my new standard, kleinfelds. thank you, ‘say yes to the dress’ for setting the bridal bar so high :)

I was pretty disappointed with my visit to Arzelle’s in search for my wedding dress. I am a size 18 and so I thought wedding dress shopping was going to be a nightmare. I google’d «plus size wedding dress» shops and boutique’s for Nashville and Arzelle’s kept coming up as one of the only shops in town that «specialized» in this. I called them before making an appointment and asked them if they had dresses in my size as I did not want to only have 5 options. I also specifically asked them if they had «modesty panels» (fabric panels that go in the back to cover you when the dress doesn’t close all of the way). They assured me that, of course! they did. I made my appointment.
The boutique is cute. The dressing rooms are quite large. There were many more dresses available than I ever imagined! Apparently a size 18 isn’t nearly as «plus» as I had feared. They did not, however, have a single modesty panel in the entire store. How is that possible? If I were actually a modest woman, I would have been miserable. Thankfully we were the first appointment of the day and the store was empty when we arrived and only one other family had arrived by the time we had left. It was’t very professional, however.
The other less than stellar impression I had was that despite how «upscale» this store is supposed to be, no one helps you try your dresses on! Seriously? You are left in the huge dressing room alone to get in and out of your dresses and only after you stumble out into the store (without a modesty panel, mind you) do they attempt to clip and tie you into the gown. Tacky. Speaking of clips, there clips are the tiniest little excuses of clips. They kept popping off of not only me but even the tiny little size 2 or 4 girl that showed up shortly after I arrived. Surely that isn’t the best way to do this. After going elsewhere, I can assure you it isn’t.
Finally, not only did they not help me try my dresses on, they didn’t even consult with me about what I was looking for in a wedding gown nor did they help pull any dresses from the racks. My Mom, sister and I made all of our selections ourselves. While that may sound like a dream to some women, where is the service to this? The result? I went to another salon that same afternoon and was given amazing customer service and I bought a dress (surprisingly) for half of what I had budgeted!!! Their loss. Big loss!
Oh, and I have heard others speak about their experiences here, and they said the same thing. So, I know I wasn’t the only one given this lack of customer service. Step it up, ladies!

Took my girlfriend to try on dresses and had a relaxing and fun time looking for styles that would fit her body type, personality, and wedding venue. Leslie was wonderful and I highly recommend any bride-​to-​be to go here.

I could not have been happier with the selection and service I got at Arzelle’s. The store itself is absolutely stunning and has large dressing rooms and big mirrors. Appointments are not necessary but you can call ahead and make one. I was mostly excited about the range of prices at Arzelle’s– gowns were literally from $ 200 to $ 4000. I also noticed they had a plus-​sized bridal lines. One gown I tried on had all kinds of options… optional cap sleeves, optional bow, etc. You could honestly find anything you wanted. I loved the staff and selection so much that I got my bridal gown, bridesmaid gowns, shoes, veil, accessories and tuxedos from Arzelle’s. I recommend this store to all of my girlfriends. And to correct a previous review, Arzelle’s does sell samples. I’m pretty sure the sale is each Fall but I’m not sure. Anyway, I can’t say enough good things. They were wonderful!

Arzelle’s is one of the many bridal shops in Nashville. They have a nice boutique with a lot of Princess style dresses with the large skirts and the strapless tops. The shop itself is very attractive and well organized. I made a visit to Arzelle’s when I was shopping for my wedding dress. I stopped in Arzelle’s during the evening. They didn’t have very many customers, but the staff seemed a little flustered for some reason. I wanted to buy a wedding dress that was more of a mermaid form fitting style, but they only had one or two styles with this cut in the store. The staff at this store were very young girls, some of them looked like they were in high school, and they kinda didn’t have much of a clue about how to help me find something.
I would recommend this shop for browsing for styles, but the staff were not that helpful. They do not sell sample dresses here either, so be prepared to order several months ahead of time.

Arzelle’s is another old-​school bridal shop. Located right off of West End Avenue near Vanderbilt, it’s convenient enough to get to as well. It’s a pretty roomy store – which is nice, you don’t feel trapped (looking for a wedding or wedding party dress is stressful enough I can only imagine, you don’t want to feel claustrophobic on top of it all!). They also have a large selection of bridesmaid, wedding gowns, and mother of the bride dresses. Some of the brands are a little obvious – Watters and Watters, After Six, Laundry – but there is a lot to choose from.
Service is good too – we were the only group there (3 of us) and there were 4 salespeople, so a good ratio! However, the bride was not really a fan of any of the dresses – wedding or bridesmaid – so nothing was tried on. They do have a great selection of shoes and jewelry though, so she may go back for accessories once she finds dresses.
If you are getting married, this should be a stop – just wasn’t my (or, more importantly, the bride’s) style!