Venus Nail and Spa

Came here on a whim since it’s by my house and the reviews were decent. I was very pleased with the service. The ventilation could be better but overall a nice place to just get in without a wait and get a decent job done on your nails. I liked that when the tech realized I was not feeling the shape of my nails at all she began to figure out what I was looking for until she got it right. Most places don’t ask or act like your crazy for wanting your nails a certain way so I appreciated that she cared. Definitely not a «spa» feel but as I said earlier they get the job done and well.

If you take your nails seriously, which I do since a gel manicure and regular pedicure is $ 63 + tip, don’t go here. I have no problem paying for quality – but this place offers none. The entire staff is rude, the only niceties exchanged where when it very clearly occurred to them halfway through my service that a tip was involved. It was just forced and resentful «you live around here stuff» which also just felt like they were trying to suss out if I would be a return customer or not. The woman who did my gel manicure was the salon manager, and if she doesn’t even do a good job, how can you expect her employees to. She baked the gel polish onto the outside of my nails/​skin, so only four days into my manicure it started to peel off. She also filed my nails completely at an angle, and was annoyed when I asked her to straighten them out. The young woman who did my pedicure was a complete sweetheart and did a great job, so at least there’s that – but she was an exception as I noticed the rest of the staff was also surly and doing shoddy work that clients were asking be corrected. The atmosphere is nice, but that’s pretty much the only thing this place has going for it. I don’t want to rip a business apart, but I just hate how nails salons are so hit or miss. I work in a job where if I was rude and didn’t do my job right, I would be fired and our clients would not come back – there shouldn’t be an exception for nail salons. This place was such a disappointment that despite its convenient location to me, I will not be coming back.

I got my nails done over a week ago and today they still look perfect. Nice nail salon with really sweet technicians! I feel like friendly nail salons are more difficult to come by than you might think! Fun atmosphere with the exposed brick wall, so don’t be discouraged by the quaint outside… it’s so nice inside! I would definitely (and already have) recommended!

Eh, okay pedicure results; mediocre experience at best. I didn’t want to drive to Green Hills in rush hour traffic so chose this place due to location. Was thrilled there wasn’t a wait for pedicure so that was a plus.
What was most surprising was the experience. After choosing a color (not many options), was guided to chair. I was not offered a drink as at every other nail salon I’ve ever been to. I was not asked about water temp, which was a bit hot nor was I spoken to much at all. I like to relax and wasn’t necessarily interested in conversation but lack of any seemed cold.
Because I can do my own pedicure well, I use treating myself to one as a way to wind down and enjoy myself. It felt much more like a transaction than service.
Giving three stars since my toes look nice but can’t justify more because wasn’t up to service experience of most others I’ve been too.
I’ve updated to two stars… A week has gone by and polish worn thin and had to redo. Never had pedicure wear that quickly. No activities out of ordinary.

Hands down this is my favorite nail salon in Nashville. Rose, John and the rest of the staff are very friendly and their service is outstanding. They originally opened further down West End (where the Homewood Suites is) and I am SO GLAD they re-​opened. Their new location is convenient and their prices are fair. I highly recommend!!!

I love this place! Everyone is friendly and they do such a great job! Parking is convenient and location is perfect.

I always enjoy going to Venus. Everyone is always very professional and give great service. I always get the gel and pedicure.

LOVE this place. Laura is super friendly and always does a great job. I just moved here and this is my new nail place!

very very friendly staff. They are pretty old and out of date on nail techniques. However, they do care about how you feel, so don’t be afraid to speak up on something, because they will want to fix it. E for effort.

Venus’ owners, John and Rose, and their staff always provide an excellent experience. I have been going to this salon for six years regularly and they have always wanted to ensure complete satisfaction! If someone had a bad experience I’m most certain John and Rose were not notified!

Just got the worst manicure of my life here. Wrinkled polish, air bubbles, jagged cuticles, and the tools used were of questionable cleanliness. It took a full 30 minutes just to get my previous gel polish off, and they charged me $ 10 for gel removal on top of the regular manicure price of $ 15. Do not waste your money or time here.

Got a mani/​pedi with gel polish. The woman was nice but she didn’t pay any attention to detail. My nails are missing polish at the sides and the polish is into my cuticles and chunky. I won’t got back to this place nor will I recommend it to anyone else.

Awesome pedicure! So much attention to detail and friendly service. My daughter had the princess mani/​pedi and was so happy with it. Polka dots and sparkly flowers. What’s not to love.

I’m not one to write reviews on here as I sometimes feel people use this to just complain for the sake of complaining, but this was the worst pedicure I’ve ever had. They massaged only up to my ankles. Maybe they don’t really want to do pedicures and they may do a great job at manicures. Either way I left before getting my nails painted and still had to pay $ 28. If you enjoy Signature don’t go here you will be disappointed.

Address and phone changed… find them on FB for accurate info. I’m a big fan of this place. Enjoyable pedicures at enjoyable rates. It’s not really high end or anything but definitely nicer than average. The staff is friendly and unpretentious, you don’t get those awkward stares you sometimes get when walking into a nail salon for the first time. They take their time and do a great job. I will definitely become a regular here.

I usually go to Green Hills to get my nails done, but I’ve recently moved to the West End area and wanted to find something a little closer with less traffic. The people were nice, it took them a few minutes to help me, but I was sat and offered a drink. I would give them a higher score but they left gel polish on my fingers and I can’t get it off. I asked if it would cause the polish on my nails to peel since it is attached to it (5 of my fingers to be exact) and they said no, but if it does to come back and they would fix it. However, I don’t have time to just go back if and when it messes up and start to peel. I’m a working women and can’t always find the time to deal with other’s mistakes.
So overall, nice, friendly, but it isn’t the best work.

I stopped in here last minute as I didn’t want to run into Green Hills to my normal salon. There was no one in the entire salon except two of the manicurists. They were still open another hour and 15 and still decided to rush me through. I only get a polish change, but as my usual place takes their time and it is a relaxing experience, here I felt like they just wanted me to leave.
My polish is lasting nicely, but I really care about the experience as well. It’s my 25 minutes of relaxation every week and I look forward to that!

Visiting Nashville from DC area, and ran in for a mani-​pedi. Denny (pedi) Rose (mani),
both excellent technicians. Beverages including choice of wine are complimentary, magazines offered and happily delivered.
The ambiance is very nice and calming and Clean! The manager (didn’t get his name) most attentive and you may add the tip to your cc!

Great place– ran in after i shopped at UAL– didn’t have to wait– got gel on my fingernails & they have the matching color for my pedi– great price and great quality service– i will be back!
Also– they just moved across the building so their new location is nice and clean!

Wandered in here for the first time today and had a great experience! The atmosphere is cozy and relaxing. The staff is friendly and attentive. Rose did my nails and she listened carefully to my requests and was eager to make sure I was satisfied.
I’ll definitely be returning.
Note that they recently located — still on West End, but a few blocks down, in the same parking lot as the little grocery store.