NCH Healthcare System

My dad got sick in this hospital, he was healthy as a horses then the very same day got so sick we had to take him to another hospital near us he was in the ER then straight to the ICU he got a blood infection then went to ARDS he then went to kindred then had passed away just because of the STUPID DR. Then this same dr had called us to ask how he was doing he had some balls
Oh my damn this had been three yrs ago but it feels like yesterday. Want more info please message me

Was in ER last nite, found a lot of answers to my health problems. They were fast, but most of all very caring! I know when I need a quality hospital thats where i will go.
Thankyou NCH

Father in law went to this hospital. 75 years old losing weight, lethargic, dizzy, something definitely wrong. Diagnosed him with dehydration and sent him home. Meanwhile they had an X-​ray with a spot on it, diagnosed him with pneumonia and no one ever called them to let them know. Two weeks go by and he gets worse. Finally goes to Physicians Regional Hospital, no pneumonia, calcium high and possible serious illness. Thankfully we got him to a good hospital that ran thorough tests and are taking the time to get answers. I would not take the chance to send anyone to a hospital like this.

My Review is based upon being a Heart Patient w/​quad bypass w/​implant defib pacemaker done back in MI 3 yrs ago in the Henry Ford System which was outstanding. Was taken to NCH in Dec 2013.
Get this — ZERO Cardiologists on-​staff and/​or made available during emergency or 2 full days of observation — back home I’d have seen many within hours not days and I had to raise hell to get a Cardio Specialist to see me to get released and he apologized that it took so long (while they milked my insurance) back home I would have been observed overnight and seen ASAP for release or further tests.
Rooms are in a time warp and dated and dirty — daily cleaning was a cursor removal of waste and quick sweep and never observed sanitizing. All hospitals have those write on boards for staff but this one was smeared all over the walls with little care taken to keep the walls clean that demo’s little attention to detail there or the floors. Food was some of the worst and I told them inferior to anything I ever had in the Army even out in the field mess.
I would CHALLENGE NCH to bring in a Hotel Inspector to review and rate this place as it would fail to garner 2 stars. Half the Staff were terrific and the other half need to seek new careers, one Nurse took great care at making sure the belly shots they had to give me she went out of her way to give it to prevent pain while the other nurse didn’t care and just jabbed my stomach with the shot and the difference in pain was HUGE! The latter nurse needed to quit as a care giving nurse as she saw me as a piece of meat to jab! The Mexican American nurse was caring and loving and the other could care less and jabbed you and moved on to the next piece of meat in the next bed!
While the outpatient newer area was beautiful the actual rooms are dated and need to be brought up to the 21^st century folks! Food Service horrendous compared to Henry Ford System in Michigan! Most important is the lack of Cardiologist available which means life or death for Cardiac patients retiring to SWFL. I shall never voluntarily expose myself to this mess again — they advertise as a Cardiology Center but have none full-​time ²⁴⁄₇ on location to save you life folks or at least they had none for my stay. One of the wealthiest communities in the world and ZERO Cardiologists in the bldg means they see it as a pass-​thru for us to die not save our lives or bring the care and facilities up to the 21^st century!

I had a bad experience at NCH’s North Collier Campus. A few months ago, I rushed my mother to the hospital at around midnight with severe head-​pain, ear ache, neck stiffness, leg pain, dehydration, and confusion. The medical staff on duty was indifferent to her condition, in spite of the great pain that she was in. Treatment was delayed from the onset. They began rehydrating my mother with IV sodium solution almost an hour after we arrived at the ER. It took nearly three hours for them to administer pain meds, some IV Tylenol. The nurse apologized, claiming that they received many people in the ER who were there simply to score drugs! The PA that was on staff was incompetent; he failed to do an appropriate differential diagnosis on her to rule out all prospective conditions. Bloodwork came back showing bacterial infections of the urinary tract and the sinuses, along with an abnormally high white blood cell count, which, given her symptoms, should have tipped them off that something major was going on, necessitating a spinal tap. In spite of this, the attending PA (Luis Gonzalez) diagnosed her with a flu virus and discharged her, even with her severe symptoms. We asked that further tests be conducted; nevertheless, Gonzalez dismissed our concerns and sent us home with a prescription for Cipro (an antibiotic). Her condition was deteriorating throughout the entire time that we were at the ER. By the time she was discharged early in the morning, she could barely walk on her own power and was vomiting frequently. Suffice it to say, we were very wary of sending her home in such conditions and felt that she should have been checked in to the hospital.
Over the early morning hours, her condition continued to worsen, until she awakened at about 8:30AM, and through her delirium pleaded that we call 911 to get an ambulance. She was rushed back to NCH, where the doctor on staff immediately determined that she needed a lumbar puncture to test for meningitis. The test came back positive for acute bacterial meningitis, a very dangerous disease that can cause brain damage or death within a matter of hours. Thank God we acted quickly and got her back to the hospital. Had we followed the advice of Luis Gonzalez, surely my mother would not be with us today, restored to almost complete health. She spent 10 days at the hospital, with 30 days worth of IV antibiotic treatment afterwards. The infection had spread throughout her entire body, attacking her kidneys and liver. The blood poisoning necessitated a 48 hour stay at the Intensive Care Unit. At some points, the doctors were not certain whether she would recover. Surely the disease would not have spread so far had antibiotic treatment not been delayed for so long after the initial visit to the ER, and her hospital stay and treatment period would not have been so lengthy.
I consider myself very blessed that I still have my mother with me. I’ve learned that miracles can and do happen. She did receive good care from several of the nurses on staff during her stay. But the incompetent, arrogant, and indeed, callous care that she received at the ER is inexcusable, especially for an institution that claims to be affiliated with the Mayo Clinic. Hiring lowly trained PA’s who seem burned out is the height of irresponsibility and demonstrates a lack of appropriate managerial controls. It is a danger to the community to have individuals such as the PA that treated my mother working at this hospital. I want to ensure that no one else suffers needlessly on the account of poor medical care at this facility. Honestly, I don’t have much confidence or trust in NCH after this experience

Hi… I was at the NCH hospital a few weeks ago and it was the best service and treatment I have had in my entire life. I had a big ol piece of chicken stuck in my esphogas and it had been there for days… stuck. I couldn’t eat and only small amounts of water would go down if I swallowed by a sip and swallow to stay hydrated.
I went to Dr Rosann Swartz office as a walk in and explained my problem and they took me right in… amazing. She asked me to explain and said I will solve that problem immediately for you and schedule into surgery right away.
She got me scheduled and I was driven to the hospital by a friend that works at the NCH … Roz Polack and she was there to take me home.
They checked me in for the treatment where they put me to sleep and did there magic and I awoke back to normal. What a relief. The receptionist was terrific… the lady that took me to the operating room was marvelous and then Mike the anethicist came in and was so nice. He explained everything and made me feel relaxed.
Then Dr. Swartz came in and she is so terrific. I felt so confident that I was in expert hands and would be fine in a matter of minutes. She did her work and I was fine and all better. I can’t thank her enough.
Then they alerted Roz to pick me up and home I went. Then I went back to see Dr. Swartz and she gave me instruction and RX to help the situation I have with my esphogas.
All in all I think NCH was the best hospital experience I have ever had and that this hospital is doing a fine job. The hospital was spotless too and the people so good.
I have been to the Cleveland Clinic which was excellent but NCH was even better in many ways.
Thanks to everyone that attended to my recovery and the hospital administration for a super great job.

My father was at the downtown branch the last five days of his life. When they saw that he was dying, they rushed to pass him off to Avow Hospice before he died, probably to keep their number of deaths to a minimum. I said «He is dying, can’t you let him die in peace?» The nurse went away and came back and told me «No, it might take several hours so we’re sending him to hospice». The last time I saw him alive, he was on a stretcher being taken to a hospice van. The van drove him to hospice. I drove there in my car. When I arrived there, the van doors were open and my father wasn’t inside. I asked the driver «Where is Mr. Young?» He said, «You’d better go inside and talk to the nurse». That is when I found he had died IN THE VAN ON THE WAY TO HOSPICE. He had vomited in the van so they wouldn’t let me see him until they had cleaned him up. You can imagine that I don’t have a very good impression of NCH.
Since then, I have heard of at least five cases of very bad care at NCH, including a bad case of MRSA which had to be treated daily for a year with infusions of antibiotics.
I will do my best never to have myself or a loved one go to NCH.

Very disappointed in care received and instead of being observed in ER they admitted me to a dingy, dark ugly cancer ward room! They kept me there less than 12 hours and discharged me. The ER doc stated could be CA or just inflammation. You don’t tell a patient that unless you have reasonable facts to back it up. No further testing was done as inpatient. (it was inflammation!) Since it was classified as inpatient, I had a $ 2000. Bill to pay on top of what my insurance paid vs a $ 75 patient charge!!! Would avoid going here if at all possible!!!

It happens here the way you hope. Prompt attention, thorough steps taken, and explanations all along the way.
The intake clerk asked if I wanted to be listed as «ok for visitors» or registered as an «anonymous» patient. Amusing to consider that I could check the same boxes as Presidential patients and rock stars.

Never thought that I’d be Unilocaling an Emergency Room, but I had to share what a wonderful experience I had when arriving at the 7^th Street NCH Emergency Room.
My mother was experiencing some abnormal symptoms, and instead of risking any regret, we quickly rushed her to the hospital.
Once checking in with reception, we were immediately accommodated and admitted. Each individual nurse on staff was extremely helpful, kind, and the up most professional. Nurse Paul was fabulous and attentive and his upbeat positivity was soothing.
The facilities are extremely clean, and it seems that they don’t use one pen or piece of paper for their records, everything seems electronic and modern.
The doctors on staff had a fabulous bedside manor.
They’ve really got a great facility, and seem to be running a really tight ship filled with organization, modern technology, and positive energy!