Np Nails

I wish I had read the reviews before I tried this place. Went here because my regular place was busy and since it’s close to where I live thought I should try it. Went in for a pedicure 3 weeks ago, kept hassling me to get the spa treatment that I should treat myself. I finally agreed as a one time thing. It was ok but not that spectacular and my polish is smudged. Still haven’t had it done over as it was pricey in comparison to my regular shop. Gave the shop another try the next week for a manicure. I really just wanted a regular manicure so I could get a couple of nails with ridges smoothed out. She kept asking me to get a shiny manicure, told her regular, she wouldn’t let it go and insisted. Had no idea she was talking about gel and before I knew it I was getting a gel manicure. So disappointed as I know what harm it could do. The manicure looked good but my nails grow fast and after a week I couldn’t stand looking at the growth with no polish. Will never go back to this shop. They upcharge everything and won’t listen to NO. After 10 days went to my regular shop and they removed my polish, no charge. I will never get another gel manicure and will never go to NP nails again. BUYER BEWARE!!!

This place doesn’t deserve 1 star, but I had to give the review. Don’t waste your time or money. First off their English is very bad so communication is a pain. I’ve been here 4 times out of convenience. First time it was late, Julie did my nails, acrylics, about 8pm she did my nails so fast & talked to the other 3 employees that hovered over us the whole time, laughing & talking on her phone. This was not relaxing & very uncomfortable, my nails were ok, but I wasn’t gong to go back. Second time just a manicure by Cam, she is sweet & did a good job on my natural nails. 3^rd time Brian did my acrylics fill he goes very fast & the work just seems sloppy, he replaced a nail that came off, when I got home & was looking at them the nail looked bigger wider than the rest. Oh I forgot to mention all of them constantly ask if I want other services when I say no thanks they continue asking, rude. The 4^th time was the last straw for me. I called & asked for Cam because she told me to ask for her, that she’ll do my nail good. So I did she didn’t remember my name & couldn’t understand so told me to come in at 11:30. When I got there she was busy & Julie told me Cam could not do my acrylics, she didn’t know how. She said Brian could, I said no I don’t want Brian to do them. She said 5 minutes then it was 30. Julie finally did my nails & was asking why I didn’t want Brian to do them so I told her, she obviously didn’t understand because she keep asking me why while Brian was sitting behind me. No apologies just Brian is good she said. So she continued to do my nails very fast & talk to other around her. She put 2 of my nails on crooked & when I told her she acted like it was fine. I told her to take them off, so she didn’t say anything then cut them off real short put her hand on the table & looked at me with her head cocked like she was mad. So unprofessional! She continued to do my nails quick & very sloppy, when I got home I noticed the polish had leaked into the sides off the cuticles on one of my nails. Grrrr! Oh the best part… When doing my nails the liquid must of dripped around under my nails, it dried to the tips of my fingers & underneath so Julie decided to pick it out from underneath every nail with her own fingernail instead of using the drill! As I’m watching her I’m thinking why is she doing this & not using the drill then she was done. Yikes unsanitary! I now have an abrasion on my finger! When I got home I filed my nails a little better how I like. Sorry this is so long but I wanted others to know so they won’t have to go through what I did to realize how bad this place is. They are unprofessional, rude, pushy, sloppy & do not care about the quality of their work or about their customers. Never Again!

I used to go to this nail salon regularly. It has changed hands a couple of times over the years. i feel, tho, that it has gone downhill drastically. I had hopes when they redecorated the place years ago that they would provide good service to their customers. Unfortunately, that is not the case. First, the woman owner is rude and raises her voice to her staff. I went in there for a pedicure asking for the girl I liked the best out of the staff last year and I was told she was on vacation. Again, on another visit after that, I asked for my preferred gal again and was told the same thing… she’s on vacation. I came to find out that the girl I prefer to do my nails left NP Nails and opened a salon of her own down the street at Weber and Boughton called Zeda. I was lied to by the owner of NP Nails to keep my business. Luckily, I found Melinda and have been going to her upscale salon which is 100% better than this one. I will never patronize NP Nails again. There is no comparison. I did not appreciate being lied to by the owner of NP Nails instead of her just being honest that the gal I requested no longer worked there.

I stopped in this week late, at 7pm for a full set of acrylic nails and a pedicure… They were wonderful! Even though they closed at 8. I never felt like they rushed anything. I finished about 8:30.
They do try to upsell on services. But it is a business and I can say no. My nails and toes look fabulous !

I don’t even want to give a star. Where so I start! Be warned!!! This place is horrible! If your in a hurry, like I was, there’s a plenty of walk-​in nail salons within 60 seconds of this place! Actually. across the street!
Side note: I have been here a couple times on other ‘quick’ occasions and they were okay. However, I think the business is suffering and their quality has hit ground zero and this rude now. If they want business to be better. they need ALOT of work!
Story: I came in and picked a color. Blah blah blah. She started doing my nails and let me remind you. I said down about 5:40 and was done by 5:55??? Even for a walk-​in that is too quick! She did not wait in between coats and was putting the nail polish on my skin! Look at the picture! Now if you know nails. You know that if you don’t wait in between coats then you can get bubbles. Which I did on two fingers. I asked her very nicely if she could fix it. All she did was put a clear coat on but the bubble was still there and I told her that. Then she rolled her eyes really loud and said ‘oh my god’! I told her sorry I’m not trying to upset you but the bubbles have formed because the coats were out on too quick. Then if you look at the finger in the picture next to my middle finger. She just put loads of coats and made it look horrible!
Long story short. Right? I ended up going home and taking off the nail polish before I went out! I was not happy but I calmed myself by just saying I won’t go again. BEWARE. You have been warned.

My friend and I went to this Salon recently. The salon itself was nice, but the service was very rushed. I got a Gel No Chip manicure and I feel like she did not even take the time to shape my nails and make them nice and smooth. Then when they were done and I saw the final product I can see my nail underneath the polish and it does not look like they took the time on them. My friend got an Acrylic fill and her eye brows waxed. The lady who did her eye brows drew them in with pencil after she was done waxing (which we both think was kinda strange). Then they talked her in on getting a gel fill, which cost more. This made her nails very thick and they didn’t even give her the color she asked for they did whatever they thought would look good. She told them politely that she did not like it and had them take it off, the lady working there was not too happy about that. After she took the gel polish off my friends nails she rushed everything and used the dremel on her nail for a long time and not very carefully. When she got back to her house she took the polish off too see what it would look like underneath because she was so unhappy, when she took the polish off she could see her natural nail and it didn’t look like the did a fill job at all. All they wanted was to upcharge us for everything and try to get other services’s done. They were more concerned about making money than doing a good quality job. I will not be going back to this salon and I would not recommend anyone to go. If I could do this review with «0» stars I would.

The people at the salon were very nice but I would not return to this salon. They did a very poor job on my nails and rushed everything. I went in to get the Gel No Chip nail polish. They charged $ 35 for this which I found to be very overpriced and the most I have ever paid for Gel No Chip nail polish. The lady was also very pushy to get other services done as well which I was not happy with.

They are kind and the atmosphere is nice.
Poor and disorganised colour selection and display of colour choices. Took much too long to figure out what colour was what and the displays were tangled. They have Essie, OPI and China Glaze regular polish but, for example, instead of different shades of blue, they have one shade of blue and many bottles of it.
They also carry OPI no chip, CND Shellac and Gelish. Personally, I didn’t care for most of the colours and again the selection was small and the display disorganised. The grey colour I picked out turned out to be purplish which was also a big disappointment.
I would recommend that they organise their colours better and their «no chip» displays better as well as have more colours on hand. It would also help greatly if they kept the pinks and reds together, the blues together, etc. so it is easier and takes less time to pick a colour.

I truly love this little nail place. Great prices, excellent service and friendly staff. I’ve been having my nails done there for years and have never had a problem. Have also referred friends & family members who’ve said the same thing. I’ve had mani-​pedis in high-​end spas on Michigan Ave. and cheap, quick little spots in Queens, N.Y. NP Nails is no-​frills, so maybe not ideal if you want a full ‘spa’ experience, but reasonably priced and easy for walk-​in appointments. If you want to save time & money, this is your place.
Yes, they *will* offer you up-​charges but I’ve never felt pressured to accept them and have been pleased with anything I did. (The no-​chip manicures, especially!)
Ample parking in the strip mall lot, and nearby is a Subway, Boston Market, or McDonald’s if you want a quick bite to eat before or after your appointment.

DO NOT WASTE YOUR TIME, DO NOT GO HERE. This place is a disgrace for a nail salon, a waste of time, money and your natural beautiful nails. I went here with my Mom out of desperation last minute because the nice nail salons around town were booked. We both left there HORRIFIED at the conditions of this «business» and very upset that we just paid for a service that ruined our nails. Would have been in our best interest to just DO THEM OURSELVES instead. First of all, the place was dead (and straight up 80’s TACKY) and they don’t speak English so it’s very difficult to communicate with them. We kept telling them to stop filing our nails because they were using a rough file (meant for toe nails!) that were breaking our nails and filing them down to the skin, leaving absolutely no shape or smoothness whatsoever. They kept doing it wrong and did not understand, because they don’t speak English. They are clearly AMATEURS and do not keep a well-​trained staff nor a clean operation with proper use of tools. Both of us has to file our own nails to get them to look right after they shaved them to nothing. Then they used a disgusting looking mustard bottle of mysterious liquid chemicals (meant for cuticles) all over our hands — it smelled like fuel. There were about 5 of the unoccupied employees in the back watching a Chinese soap opera on a Toshiba laptop while the fuzzy radio blasted over the soundsystem and it was just WEIRD. This place is just GHETTO. We left in absolute dismay of our experience and the environment. NEVER AGAIN. This place should be inspected for conditions and we hope it will be CLOSED FOR BUSINESS. It is unfit to provide the services paid for, the prices here are reasonable for a GOOD nail salon, but not a down and dirty place like this. This is the kind of nail salon that fits into the cliché of horrifying unsanitary conditions on ²⁰⁄₂₀. Again, DO NOT GO HERE.

It’s a big salon. Don’t like that the techs all huddle around a tiny tv in the back. Seems like you’re bothering them to get a service done. My brow wax was right by them as they watched their foreign soap opera. They used to have a separate room, but now the waxing chair is shoved in the back corner. Super awkward! They smile at your face but over their shoulder speaking in their native tongue– and it makes you feel like they are talking about you. Plan on getting asked for up charges. No matter what you go in for. They make you feel ugly and need that extra service. Who needs that? And their massaging chairs are the most uncomfortable chairs. Honestly, my back hurt for days after sitting in it. The «massaging» is super hard pounding that feels
like you’re being beat up. Ouch!
The straw that broke the camels back. My tech used old files on me that cut me which made me bleed. He wiped it off and put it in his drawer!!! Was he going to reuse that? OMG! This is not a very hygienic place. Go across the street to Bella. Bella’s is pretty, clean and friendly staff. Stay away from NP! Oh, they want their tip in cash. If you can’t, they’ll stand over you to see how much tip you’re writing in for them.

Likes:
— for an additional $ 5, they can paint pretty flowers on your big toes for your pedicure. So pretty!
— walk ins welcome
— reasonable prices (pedi = $ 28)
Dislikes:
— there were cuts all over the pedicurist guy’s hands. Ew.
— I noticed that he «adulterated» the bottle of Essie Braziliant color I picked out with some sort of drops from a mysterious bottle midway through my service, since the polish wasn’t coming out smoothly. Ugh!
This past pedi wasn’t the best one I’ve ever gotten here, but 2 weeks later, the rhinestones he stuck on my big toes (the middle of the flower) are still intact!

HATED this place. I went for a manicure. This lady was all sweet at first and all of a sudden tries upwelling me every single service they had. She asked me if I wanted no chip atleast 3 times. I was clearly irritated when I said no to everything she offered but she didn’t care. Then gives me the quickest manicure. I got French and then she tried to only put one coat of polish over, and then tells me to go to the dryer. I said «oh you aren’t going to put another coat» and then she gets mad and tries to make excuses like she was going to do it. She was like «I know! Two coat better!» I’m like «well if u were going to do it then you could have just said so.» When she asked me to pay i wanted to use a card and right away she tells me to pay cash. Even if she did an amazing job on my nails (which she didn’t) I still wouldn’t go back b/​c of how awful and sleazy this place is and how bad the service is. After the woman rudely told me to go to the drying station, she went outside to hang out and talk on her phone. I wanted to complain to someone, but the whole staff seemed to be hanging out as well. She didn’t even deserve the crappy $ 3 tip i gave her. I’ve been to cheaper places that give 5 star service. Don’t waste your time/​money here please.

Breakdown by body part.
Pedi– It was aight, yo. Defo not my fave of all time, especially for the time spent vs. price paid ratio. I like to get the works when I go in, and for the hot stone massage and parafin wax I felt a little gypped and my piggies didn’t look as fabulous as I’m used to after a pedi. 3 stars
Gel Nails (fill) — Quick, enjoyable, nice shape, and the guy understood that when I said I wanted my digits short, I meant it. 4.5 stars
Brow and lip wax: What?! I’m not saying I have a ‘stache… but I will say that for years I’ve been terrified that one day I’ll wake up and have one. So for that reason, I preventative-​ly get that taken care of. I don’t think the wax was warm enough but the girl doing the wax was really nice about it and kept apologizing for it’s not-​so-​hot temp. Unfortunately, anything less than steamy isn’t going to grab the hair… or at least not the root. I broke out like Ca-​Razy all over where the wax was and for the most part, I feel like the hair was just ripped at the skin and not plucked from the root. Plus, when I left there were still wax chunks on my face and some got in my hair. sadness ensued. 2 stars
So even though my services didn’t turn out to be tippity top notch, the people there were wonderful and poured on the compliments… example: telling me I look like beautiful celebrities that I know I look nothing like. Score. And I really liked the layout of the place. It’s spacious with like 12 pedi chairs, lots of mani stations, and more magazine options than the library. I would’ve liked to see a few more polish selections but I usually bring my own anyway, so it’s not a huge dealio.
I’ll likely go back given it’s proximity to my regular grocery store and it’s numerous animal themed murals.

Absolutely freaking not! I took my daughter for a mani pedi.$ 33 each supposedly… girl doing my services is the worst I’ve ever had — ever. She wasn’t even going to take my polish off — then I had to instruct her I wanted a new razor blade _​she actually told me she only puts a new one every morning!!! yeah right– cannot believe how terrible they were!!! My and my daughters polish bubbled because they rushed through — no drying at all between coats — what a friggin waste of cash — but wait… they tried to charge me an extra $ 40 for the sea salt they used to massage our feet with??? WTF!!! DO NOT GO HERE — HEALTH DEPT SHOULD THO!

Rip-​off…
They try to upcharge you for everything and make you feel like your bothering them by being there. Not sure how they are still around?

They’re talking about me and my little thumbs.
I swear.