Cassidy Tire and Service

I’ve probably purchased over 8 sets of tires from them over the years… why? I do my research and Mike always has the best quote.

We needed new tires on our Honda Pilot. After taking a look at a few local dealers, we decided to go with Cassidy. We are glad we did. The price, service and overall experience was great. Mike, the manager, was extremely helpful and we were in and out in a jiffy. I highly recommend.

I noticed a leak in one of my tires and just so happened to be a block away from Cassidy Tire on my way to work today. They were still probably 10 – 15 minutes from opening, but they saw I was having issues and let me in before they were open.
They found a nail in my tire and had me patched and on my way in about 20 minutes. Thanks to Mike and crew for saving my morning!

I was referred by another shop to come here for an alignment on my 2001 BMW 330Ci.
Why it’s 4 Stars:
The manager, Mike, seems like a nice guy and he was honest enough to recommend the repair shop that originally referred me to him for other work on my car. He told me it would take an hour for the alignment and he called me exactly 1 hour later to tell me the work was completed. He reviewed the before/​after alignment spec sheet and pointed how much they were able to improve the specs. And finally, the cost was less than ¹⁄₃ of the price at the «stealership» down the road.
Why it’s not 5 Stars:
At first I was a little put-​off by the casual manner in which the appointment was taken over the phone, then when I arrived for my appointment there was some uncertainty as to when my car would be ready. In the end, I dropped off at 11 and it was ready by 12, but I left without knowing what to expect, other than a phone call when it was ready.
Summary:
I will recommend this shop for an alignment to any of my friends and family. I don’t have any experience with their tire sales or general repair.

Great service. Always very friendly and are honest about what you need and don’t need. They have never tried to up-​sell me or encourage me to buy anything I don’t need. They always do a great job, are fast, clean, and efficient.

I’ve bought tires from Cassidy and mechanical work done on my cars at Cassidy. My experiences have always been very positive. The wait time for work to be done is minimal; the work is done right the first time; they are always courteous and professional; the price is reasonable. In 1 case they fixed a problem with my car’s electrical system for $ 20. The dealer had quoted me a price of $ 700 to fix the problem.
I’m a big fan!

I’ve had nothing but a good experience with this location. I have a Rv and they have always been very accomating to me. Mike the manager has always been great. in the future I will always do business with them And highly recommend them

They are great! My family and I use them for tires, oil changes, etc. The manager Mike is knowledgeable, helpful and very professional. We have had very good service from Cassidy Naperville. I would highly recommend them.

I’m actually really surprised by the negative reviews. I have had only good experiences with them though ive only gotten new tires and oil changes. One thing I will say is the owner Mike is nice and honest and that is what matters in this industry

do not buy anything from this dealer unless you are willing to throw your money away they sold us tires with a warranty and then did not stand by their warranty had to purchase all new tires within a year of course from somewhere else buyer beware

I took my car here last week (near my work) I was told that my wheel alignment couldn’t be done because the rack an pinion had a leak.
I took my car to Ashland Auto in Chicago (near where I live) and they say the rack and pinion is fine and the alignment is already perfect. Awesome! :-)