Worst experience with a dentist/ortho I’ve ever had. Refused to double check with insurance to find out if I was covered before the surgery — then constant threats to send me to collections and ruin my credit after the surgery while I try to deal with the insurance company — which they told me they had done before hand. Really disappointed /aggravated /frustrated — and in constant fear of ruining my credit because of a simple tooth extraction.
Caroline S.
Tu valoración: 2 Napa, CA
Appt set for 3:15 first time consult for Wisdom teeth. Wait time 1hr 15 mins before being taken to x-rays. After x-ray’s doctor came out for 1 minute to inform us that a 3D X-ray was needed(that insurance would not cover) due to worries about nerve damage. That’s it. Then told estimate for removal could not be given unless 3D X-Ray was done. Spent more time in the waiting area than than with doctor or techs. Receptionist never came up to give update on time frame which would’ve been nice. Other clients came and went and we were still waiting.
D W.
Tu valoración: 5 Napa, CA
Dr. Politz is the best surgeon in Napa and possibly the North Bay, no doubt about it. I recently had two teeth pulled and an implant done by Politz. Previously, I drove two hours to UCSF for dental surgery care. I work in the field of collecting medical research data and trust me, I do not take the task of doctor selection lightly. I am well aware of the statistics associated wiith doctor selection. Politz is very skilled and caring. His staff is incredible. I’m very happy that we have such a competent surgeon in the North Bay and that long drives to UCSF are no longer necessary.