John Hart, Jr, MD

Dr Hart is a really good doctor. He takes the time to explain your ailment and treatment approach. Very professional.

Dr Hart is a great doctor. Friendly, knowledge. Not condescending in any way. Yeah he’s busier than he was when he opened the practice a few years back, so I guess that’s why the criticism by a few people that they had to wait a while. He’s worth it !!
New office. Very nice.
Bill O’Brien

Terrrrible experience. I saw him in 2013 and he was great. This time I waited for over an hour to see him, he met with me for 2 ½ min and was preoccupied and I had to ask him to look at my ailment before he left the room. I called the pharmacy to check on my prescriptions and they were never called in!!! So disappointing, it seems to be getting harder to find a good doctor in napa now.

Helen appears to be a bitter bear. Who carries neither cash nor checks when they know that that’s the policy? Dr Hart emails my prescriptions to the pharmacy & they have NEVER been wrong. Accepting credit cards without a surcharge reduces the already meager payments from Medicare & other «low cost» insurers.
Is there any doctor in town who provides same day service? I bet not. If it’s an emergency, all doctors will tell you to go to the emergency room.
The DO have an answering machine. Yes, some of the staff are not polished professionals, but that’s not unusual. My guess is that Dr. Hart is not the only Dr who is/​has been happy to see Helen move on.

Dr. John Hart is a great doctor, very knowledgeable. I have been under his care now for a few years and I was actually surprised he accepts medicare and other not so good insurance coverage like mine! He is highly competent, caring, has excellent bedside manners and true advocate for his patients. When I am in need of care I am able to schedule an appointment without a problem, or if I have a question he has always returned my calls and has helped me over the phone. I have referred most of my family and friends to Dr. Hart, a secret GEM in the medical field and did I say he accepts medicare? Most excellent MD do not. I highly recommend him for your medical needs.

Stay far far away from this office! I went in to get a foot X-​ray (waited 35 mins in the exam room before the doctor came in). Then waited 3 weeks before I finally got ahold of someone for the results… 3 weeks! During that time I called multiple times, left messages, even sent a fax asking for someone to please call me with the results. Once I was even told that there were no doctors in that day but someone would call me the next morning… No call.
Finally I called again today and talked to the office gal Lupe and she says «everything’s fine». I insisted that everything is not fine as I’m in pain and I asked to speak with the doctor to talk about the next step. I was told that the doctor does not take phone calls or make phone calls. I asked to leave him a voicemail, he doesn’t do that apparently. I asked for an email address, he doesn’t have one of those either.
Mainly I want to talk directly to the doctor to tell him how disappointed I am in the service i’ve received. Because quite honestly I do not trust that the office gals, who are so very rude, will even give him the message.
Horrible service in this office and I will never return. (except to pick up my X-​rays since they won’t send them to me).

Dr. John Hart Jr. is the best doctor. He’s great. I was referred to him by a friend that said he was the best doctor in Napa. First I was able to see him immediately (appointment same or next day I think). Went to him for my health concerns and he talked to me about everything I brought up. He was thorough, asked a lot of questions and really talked to me about what I needed to do and what our plan of action was to get me some relief. He has a really good energy about him and he makes you feel like he really cares about you and your health. He has his own practice so he was able to spend a lot of time with me. As you know, most doctors can’t do that anymore. He followed up with me to make sure I was doing well. Yeah he actually called me on a weekend to see how I was doing on the medication. When was the last time your doctor called you? I’d highly recommend him. Highest rated!