Sheraton’s Broadway Plantation

Beautiful rooms and amazing service
There was no room service but the kitchen area was perfect
It was a shame that i didn’t get to stay longer and check out the area but the guest services were incredibly helpful
Can’t wait to come back

Lovely resort for families. Love the miniature golf course and the kid pool area. There is lap pool but not lanes and kids play in there. Hard to swim laps in. The wifi and phone reception at the gym sucks. The wifi in the rooms are also horrible. Room are nice and spacious with good amenities. The staff are prompt when things break but not necessarily will get things fixed.

The wife and I stay here every year. I like the location. It’s close to Broadway at the Beach. The rooms are very nice. They have a full kitchen, washer and dryer and everything you need. It has an indoor and outdoor pool and a kids pool. After years of complaining, they finally have good WiFi!!! It was good enough to stream HD movies while I relaxed in the Jacuzzi. What more could anyone need? They offer a service with show and attraction tickets. You might want to check online prices for tickets before buying. We found tickets were cheaper online. They will also pay $ 90 to sit through their timeshare presentation. We sat through it this year and I have to say I was tempted until I did some investigating and found that the major selling point was untrue. I’m glad I didn’t jump on the deal they offered. By pure coincidence (I’m sure) the WiFi doesn’t work in their timeshare presentation room and there’s no cell signal. I think they should be more honest.

This is a very nice resort and we had no problems with our unit. It smelled very clean when we walked in and I haven’t seen the first bug. We have everything we need in the kitchen. The only thing missing is air flow in the bedroom with a ceiling fan, or even a floor fan, but we were told this is not available. The grounds are beautiful and so far, everyone we’ve come across has been friendly and helpful. Even with the relentless rain during our visit, there has been plenty to do and it’s been a relaxing time away.
Wifi is free but is spotty, and you have to login everyday to refresh.
We are Starwood owners, and one suggestion I have for other owners is to not go through the sales presentation/​updates here. The front desk will make you think you need it, and will offer you cash or tickets to events to sit through a «75 minute» presentation, but for us it was more like 2.5 hours. We have sat through updates at other locations and they were short and sweet, but this one was painful. Everyone was very nice, but I almost felt captive. Just skip it and enjoy your vacation, and get any information you need about your options online.
On the other hand, if you’re not a Starwood owner, the timeshare options have been a good value for us and can be used in many different ways. If you’re interested in taking a big vacation each year or even a couple of small ones, it is worth sitting through the presentation to see if the program matches your needs.

Very nice resort for anyone who is looking for a place to relax and take it easy for a few days. The property is immaculate. Actually reminded my wife and I of the Caribbean beach resort at Disney World. Very well maintained, clean, and manicured.
Lots of things for both couples and young families to enjoy on the property. Would highly recommend. Beach is only a mile away and Broadway at the beach is about a 10 min walk.
The only negatives are the Internet service and Verizon Wireless coverage. My laptop and IPad were useless. The complementary Wifi service was far too weak to connect to. So it was useless. My Verizon Mifi card would connect but had such a poor signal it took nearly 20 minutes to pull up Google search.
Unfortunately access to Internet is a priority for myself, so I will most likely not stay here again. But for most people this would be a great location for a vacation at Myrtle Beach.

I’ve stayed here three years in a row now. Although it’s not exactly on the beach, it’s close and the attractions offered in the resort are good.

First let me say that I’am a time share owner who has been to many different resorts owned by many different companies. Yes, Sheraton is a nice property and that’s the only reason why I rated this resort 2 starts instead of 1 was because of the beauty and cleanliness of the property.
Sheraton runs hotels and has yet to figure out the difference between a hotel guest and a timeshare owner. The customer service lacks experience and there outsides calls reservation etc are handled by Starwood which is a 1 – 800 number and all they have is a computer screen when it comes to knowing each resort.
We stayed two weeks, on the beginning of the second week we had our scheduled cleaning. They did not restock any admentities, restock bedding or even take out the garbages which were all full. We had guests around us playing rap music at 5:30 am very loud and no one did anything. There were more guests up all night with kids running back and forth slamming doors and yelling, again nothing was done because these issues still continued.
I had a lot of problems with Starwood and the front desk which made this trip and myself feel undervalued as a timeshare owner. If you are coming to this resort for the property views that’s great but don’t have any issue arise because if you do you will be disappointed how you are treated as a number not as a time share owner.
Unfortunately if I ever return to MB, I will NOT stay here due to our poor experience we have had with Sheraton as a whole.
If you want to know what feeling like a timeshare owner is all about try the Wyndham or Hilton resort you will see a vast difference is customer service!!!

First let me say that the grounds are beautiful here. So much to see and do. They have geese and ducks that have taken up residence in their ponds and it was nice to see them from our room.
Our two room villa was better than expected. There was only one pan, no large pot, and one warped baking sheet but it was barely adequate for making meals for a family of 6. For a villa that sleeps 8 — the cookware should accommodate. Spacious, great seating 6 @ the table, plus 2 @ the bar. They also made high chairs available to us which was a nice touch.
There was a small water park onsite with a lazy river but there was only about 14 tubes available throughout so we never got a chance to use them. They had basketball, shuffleboard, tennis courts and a playground. They also have a nice 9 hole miniature golf course but it is incredibly close to the parking lot. Well it is in the parking lot. There were lots of people grilling on the propane and charcoal grills available on site. I debated grilling myself but one morning when I went to check them out they were filthy and the grates were covered in stuck on food.
I would rate the resort 4 stars but I would rate housekeeping –2. So based on my experience, that equals a big fat 1 star rating.
This is a timeshare resort so I’m sure many tactics are used to get people to visit, such as $ 69 per night rooms if they’ll sit through a presentation. In reading through the information, I saw that housekeeping minimally services their timeshare guests. I was not a timeshare guest. I paid a nightly rate as I would any other hotel but housekeeping refused to clean our room one day and I spent my whole evening fighting with the front desk about it. The front desk didn’t even need know their own policy regarding what housekeeping was to do.
The housekeeper who never cleaned our room told her supervisor that she didn’t understand when I spoke to her in Spanish (her first language) about cleaning everything, todo! Instead of cleaning she simply switched out the towels and went home, like home home. I took her picture as she left the property. My family played outside in the cold weather for 4 hours waiting on housekeeping to clean the room.
We spent 4 nights and no sheet change, even though I requested it.
This was after I called ahead to the front desk to tell them that we were napping and to have housekeeping do the common areas. Of course she bursts in yelling HOUSEKEEPING 4 times. Woke up all 4 of my kids and I had an instant headache.
Housekeeping called to our room every morning between 8:30 — 9am. My small children were actually sleeping in and getting rest but housekeeping would call so early and wake them up. People are on vacation for goodness sake! I woke up two mornings with a headache, which escalated to a migraine on our 8 hr car ride home. Housekeeping made this trip so stressful for me. If I wanted to clean up after my kids, washing out bathtubs, vacuuming, dishes, then I would have stayed home.
I feel cheated out of my vacation. What a waste of $ 900. We aren’t loaded and spent a portion of our savings to have a vacation that left us feeling tired. I was so thankful to be at home tonight to get a good nights rest, finally.
We were given a small credit to our room but honestly it wasn’t enough. They charge $ 60 per day for timeshare owners to have their rooms cleaned. That should have been the very least they did.
Yes the resort is nice but not worth the hassle. The staff was a little cold even some of the front desk staff, didn’t seem to be too concerned with my concerns. I saw one person at the front desk with a walker not even bother to look up at a lady just gave quick short answers to her questions. Definitely not my past experience with front desk at Starwood hotels and we’ve stayed at many.
I’d try another Starwood resort but not this one. We passed way too many beautiful and cheaper resorts driving along the beach to return for more misery. So much was overshadowed by the poor customer service.
«From the website»
HOUSEKEEPING
All of our nightly rental guests are provided a complete villa cleaning each day and a sheet change every third day, with the exception of those rate plans that do not include service. Verify the rate plan before booking your reservation to see if it includes daily housekeeping service.
If you ever have special requirements, we’re ready to assist you. Just call us directly at (843) 916‑8855 or let us know at time of arrival.

Just spent 5 nights here and for the most part we loved it. We had a 2 bdrm unit and the place was really nice and recently updated. The beds were super comfortable. The full kitchen was great. I could brag on a lot of things. The grounds were huge and there was plenty to do for the kids. If you are thinking about staying here then I have to say that I highly recommend it. Now for the bad: The house keeping and maintenance people ride around all day on golf carts which would be okay, however these folks ride around way too fast while steadily on their self phones and/​or distracted in some other way. I’m not even joking, They have to have those carts in the highest gear. I was more afraid of the carts than other full sized vehicles. And please don’t make a phone call from the landlines in the room. Can someone please tell me how it is legal to charge $ 12.39 for a phone call that went to voicemail??? My niece tried to call us 3 times back to back while we were out. Each time the call went to voice mail and all 3 calls we were charged $ 12.39 for a total of $ 37.17. Talk about highway robbery. And lastly, checkout time is at 10am. How bout on the morning of our checkout we had a lady from housekeeping knock on our door at 9:30 and ask if we were leaving yet. This after we already had her orange bag of changeover linens and such sitting by our door from 7am on. Talk about rushing us out of there.

I absolutely loved our stay here! We stayed for a total of 5 days and each one was great. Staff was friendly and our room was so clean! What I loved about this place was the homey feel. The kitchen was granite topped full of new appliances, silverware, pots & pans, plates and dishes just everything you would need! Even a huge fridge and freezer. Really saved by making our own food sometimes instead of always going out to eat. The resort was relaxing with an indoor pool, two outdoor pools (all pools heated), a lazy river, two heated whirlpools and a waterpark for the kids. There are also tons of pool lounges and tables to sit at and a pool bar that serves the only food in the resort. A bit pricey but there’s two grocery stores near by, so I suggest getting stuff to heat in the microwave or sandwiches. Activities they have is mini golfing, shuffleboard, ping pong, pool tables, and tennis. The room has a bathroom with bath and shower and then in the bedroom there’s a separate jacuzzi which was excellent! There’s a huge vanity with sink in the bedroom and another in the bathroom with hairdryer. Our couch pulls out to a sofa bed and there’s also a kitchen table in the living room. The patio area of the room was so pretty with a view of the lake and fountain. The resort itself had so much greenery and turtles, fish, ducks and geese all around. Kids loved to feed ducks and geese (they are harmless). The only downside to our stay was the bugs!!! On the first floor doors some of the bottom parts of the doors can tear which let’s bugs in but if you inform the front desk they send someone over right away to fix it and everything’s good. There are plenty of places to see and visit near the resort and the beach was very relaxing and clean. All in all great location and vacation!

Trying to check in. We have been given three rooms and none were very clean. Stains on the sofa, dirty floors, and burnt out light bulbs. We are owners and pay yearly fees for upkeep on our property. The cleaning crew is in our rooms now doing what should have already been. Michael at the checkin desk was worse then useless. He was actually insulting to us. We will not be back to this Sheraton Resort again. We have loved our home resort in Orlando and Cancun was great. This property sucks. To add insult to injury I am sure they will try to us get to buy more time here. I don’t think so! We are now looking to get rid of our week in Orlando to give us more flexibility on where and when we go, because Mrytle Beach is no longer an option for us to timeshare and we don’t want to keep going back to only Florida.

First time coming here using our timeshare exchange, and we were not disappointed. The location is great, one very easy mile to the beach, right across from Broadway at the Beach (restaurants, museums, nightlife, family fun) and it’s easy to get to everything. The timeshare development itself is also terrific, plenty of room to spread out, three outdoor pool areas (one is a children’s paradise), one large indoor pool, a decent snack bar (the food was very good!), a good fitness room, free activities like mini-​golf, shuffleboard, basketball, tennis. All sports equipment is free, and they also provide free pool toys like noodles. We were lucky enough to get a two bedroom suite overlooking a pond that was filled with wildlife. Maybe some won’t like this, but we had a lot of geese that honked LOUDLY every morning. I liked it because it was (1) funny, (2) different from my usual alarm, and (3) nature at its best. Hey, it’s spring and the geese were as happy to have warm weather as we were! We also encountered bullfrogs at night, plenty of ducks, several adorable families of baby geese and baby ducklings, turtles, and fish in the pond. I felt like I was living on a nature preserve for a week.
The suite itself was top notch, with brand new appliances, granite countertops, excellent bedding, a jetted tub, two bathrooms (one with shower stall, one with bath/​shower combo), in-​unit washer-​dryer, and a balcony for enjoying the views. What can I say? I loved everything about it.
I was very happy the pools were all open and ready to go. The pools are not super big and they are not deep (3.5 feet max) but they’re heated at a good temp. They have a small «lazy river» where you can float around on pool tubes — pretty relaxing. They also have three hot tubs (one was broken), but they seemed to be extremely hot. We have a hot tub at home that is set at 102 degrees, but these had to be about 104 — about the max safe temperature. A few degrees makes a big difference!
Service was good — as a timeshare exchange, you only get service once a week. Fresh towels and they take your trash. The rest is up to you. The front desk was hit or miss on service… some folks were pleasant, but some did not display much in the way of personality. There is also your usual person who is pushing for you to «sit in on an orientation» for free tickets to some local attraction. Beware, this is of course the push to sell you a timeshare. And they don’t care if you already have one (or two or more!). Sell it, sell it, sell it! The pain of timeshare resorts — just say NO. They WILL back off if you are clearly not interested.

I live in a near area by and visited this resort as an attempt to «Play tourist» & trick myself into a little relaxation. I was exceptionally pleased with the secure environment as for I am only in my mid-​20s. I would definitely recommend this resort to families with children as well as couples. I’m sure this resort is able to accommodate to more than the visitors I suggested, however this review is based solely on my opinion.

We stayed here for a week in each of the past two summers. Realize that there are two «phases» to this timeshare resort… this could account for the differing opinions on the status of the rooms. On both of our visits we stayed in the older phase since the units are larger and have a better layout for our family. We highly recommend this resort!

This is a timeshare resort, but they rent out to non-​owners as well. We own and have been here for about 10 years now. We love this facility. There have recently been renovations to the property and they did a lovely job. The counter tops inside the kitchen are all granite and the fridge, stove, and dishwasher are black. Some minor updates have also been done to the master shower.
We come here nearly every year. The staff is friendly and the accommodations are lovely.
Wi fi is free to guests only

Off season review!
We’re wrapping up our week here and this place is fantastic for a quiet family get away. We’re in a 2 br suite and love it. The master bedroom has a king bed with gorgeous tub and separated toilet/​shower area. The second bedroom has two full beds with a bathroom with separated toilet/​bath as well. The kitchen is great, new, with very basic utensils. As my first time traveling with a crawler, I appreciate that all floor level cabinets have only baby safe items. Anything breakable or sharp is above the counter top. Theres a bar area with two stools to feed the bambino while doing dishes, making parental breakfast. The gym is basic but machines are relatively new. Indoor pool is warm and nice. There are tons of places with picnic tables, grills, posts for hammocks. I’m guessing they’re down for the winter so we wish we brought ours with us. There are two playgrounds, mini golf. Oh, all the furniture in the unit is pretty baby safe too — no glass or sharp corners. The patios are screened too which must be nice for avoiding Mosquitos in the summer months. There’s a dining table for six. it’s a great location. I see a lot of bikes on people’s balconies which is a good idea as the Broadway at the Beach place is an easy bike. Even the grocery store and some eating places.
We’ve been so content letting our baby run amuck here he even took his first step! I’d definitely stay here again.

NOTE: some reviews and pictures are outdated. Rooms are large, clean, modern and even luxurious with stone floors and showers, pocket doors, soaking tubs, plantation style furniture. PLENTY of storage, well equipped kitchens and BluRay players. Screened in porches.
GREAT family resort with plenty of on-​site activities for families and kids of all ages. Daily arts and crafts schedule. Movie nights by the pool. Mini putt-​putt. Playground, basketball and tennis courts, shuffleboards, and walking paths around lakes. Two large pools: indoor/​outdoor and lazy river. Both pools are HEATED! AWESOME water park for younger kids.
Not beach front, but plenty to do on-​site and accessible to everywhere! Beach is 2 minutes away with public access. Broadway on the Beach is 2 minutes away in other direction. 24-​hour grocery and drug stores nearby.
The only NEGATIVE is the wi-fi…poor bandwith and signal.

Nice place… great for kids… super water park. Rooms very nice. Gave us cribs. Wireless is horrible and cable hook up they give you brought me back to dial up days.
My Dad has a time share with this place and we stayed with him here. We thought everything was great. The rooms are nice. They brought us extra cribs for the kids. The Water park is fantastic for a hotel. The kids loved it. They have a kids play area with a pirate ship that shoots water and has slides off of it. An octopus slide area and a couple of larger slides. A good size outdoor and Indoor swimming pool and even a lazy river, that’s HEATED!
Service was pretty top notch here. Lots of little activities going on, just have to look at there schedule and find out whats going on.
They have little BBQ areas where you can cook your own food and picnic tables.
Only down thing to it was the WiFi. We were in a room farthest away from the office and couldn’t get signal on the WiFi. We ended up using the cable hook up they provided for internet, but it was like using Dial-​UP. UGGG it was horrible. I hear the closer you are to the main office the better the wifi is.
After my dad left, we liked it so much, we got another room for an extra day to hang around.
Close to the beach and walking distance to the Broadway, which has LOTS to do!
We would go and stay again!

Got a place here for the week on a timeshare exchange. I know it’s «renovation season» so there was a lot of activity fixing things. The place was immaculate; everything in the place was new, clean, and stylish. Had a one-​bedroom suite, both the bedroom and main living area were large with plenty of plugs for electronics; the garden tub and separate shower were very clean and modern.
We had a screened porch that we could see the sunrise from every morning and listen to the pond fountain.
Only issue was that the doors between the units could have been the soundproof kind. I am sure our loud washer/​dryer disturbed our neighbors, because we could hear just about everything they were saying.

For our needs, this hotel was great, but we just wanted something with a kitchen while we were in town for a wedding.
The pros:
It is very close to lots of restaurants and touristy attractions like Broadway and Ripley’s aquarium.
It is very close to many outlet malls if you’re an avid shopper.
It has a good price in
There are lots of small activities like mini golf and a small water park on site.
The cons:
It is getting run-​down. The walls are scuffed, some of the furniture is in bad repair, as are some of the bathroom fixtures.
The walls are far too thin. If you want solitude or family-​appropriate surroundings, you very well may have that ruined if your neighbor has other plans for a beach vacation.
The «high speed wireless internet» is absolute rubbish. It has to be accessed through the hotel webpage, which is more or less incompatible with Mozilla Firefox and didn’t like Internet Explorer any better. Almost all online pursuits had to be done on my phone due to the inordinately bad wireless internet.
We enjoyed our stay for the most part, but this place is in need of renovations before I would be comfortable giving it a four or five star rating.