Cracker Barrel Old Country Store

Something has changed at Murray Cracker Barrel. The vegetables were terrible today! The green beans were under cooked, tasted like a different recipe. The carrots were not the same, not seasoned at all. If you want chicken DONT get the grilled, VERY SMALL portions. Where we were seated was freezing. We had to ask three times for the fan to be turned off. Still on when we left. Used to be one of my favorite places to eat.

I give up. It’s not just the boxy mashed potatoes that look like they’ve scooped out of a just microwaved TV dinner (how else to explain that they’re completely flat, and have ridges, on the bottom?) or that they stuck my wife’s french fries right next to the green beans so they were soggy and moist (and, amazingly, still slightly frozen) — I realize all their «fresh» stuff comes out of the cans of one the Sysco trucks or one of its competitors. But nearly every time I’ve gotten something to go at the Murray location, it comes out late as if they just started making it once I paid for it: kind of defeating the purpose. They’re (of course) super-​friendly but (sadly) super-​unprofessional, and while I’m standing there for ten minutes after I’ve paid and told «it will be right out» no one ever bothers to help me. Unless I need a copy of Season One WKRP in Cincinnati or a huge tootsie roll, I give up on this franchise that I should have given up on already. It’s too bad, because if it would just be what it says it is, it would be a pretty good place to eat lunch. Go to Hi-​Burger instead for really good service and better food.

Cracker Barrel is not a ‘fast food, in and out’ sort of place. You go there when you have time to leisurely dine, chat with your friends or family, not checking your phone, ’ gotta hurry’ sort of pace. Ladies bring their lady friends, you can bring kids, but you don’t get a happy meal in a bag. The food is always very good, the coffee, I’ve had salads, breakfasts and dinners over the years. In winter, you linger over a cup of something hot, with a dessert and enjoy the warmth of the big hearth.
Another great perk: the lanterns as well as the windows are scrubbed everyday and just shine. May of us still appreciate those little touches. Great place!

Maybe I just came on a good day, compared to some of these other reviews… The food was great, the service wasn’t perfect but it definitely wasn’t terrible.

Always love their chicken and dumplings. This was no exception. Great and friendly service. The food came out of the kitchen quick.

Came here for breakfast service was great. They were very friendly and attentive, it was also very quick. I was hesitant after reading the other reviews but I was pleasantly surprised.

If you have nothing but time on your hands this is the place for you.
I will be the first to admit that I do expect good service when I go to any restaurant but this is only the second time in my life I have walked out without getting served.
Eight am on a Saturday morning and there is nobody to greet you or seat you. After a couple of minutes a server took care of us. After that it all went down hill.
We sat in a section that was about 50% full. There were two servers in our section. Both of the servers totally ignored us. They walked by us a minimum of 8 times and never brought us coffee or acknowledged that we were still breathing. After 15 minutes my wife asked me if we should leave and we did.
I know the food at Cracker Barrels is good but the service at this particular store was unacceptable.

Went for breakfast this morning. Ended up leaving before we were served. Actually ended up leaving before we were even acknowledged at our table.
Let me start by saying that it was before 8am and the restaurant was not crowded at all. It took at least 5 minutes for a hostess to even approach the people waiting to be seated. Then we sat at a table waiting (at least 15 minutes) for someone, anyone to acknowledge us. But we received nothing. Not even an «I’ll be with you as soon as I can».
We had passed by a mom and pop restaurant because we thought we knew what to expect from Cracker Barrel. We actually ended up going back there. So glad we did. Not only was the food great. The price was about half of we would have paid at Cracker barrel. And the service was fantastic.