Karmichael Auto Salon

Tried using their vacuums, and the coin machine had trouble reading my $ 1 dollar bills. Went to the front desk to get them changed out, and the manager gave a fit about how one of my bills had a small tear in the middle (still fully intact) and wouldn’t accept my dollar. The manager was totally rude and appeared to suffer from little man syndrome. I’d advise anyone in need of washing their cars to look elsewhere.

I’ve never been more satisfied with a detailing shop in my life. I’ve been driving for about half my life, but I’ve only owned cars that were actually worth bringing into a detailing shop for a couple of years now. I tried a couple shops out where I live closer to Sultan when I owned my 2011 Dodge Challenger SE, but was never truly satisfied with the cost or scheduling. When I purchased my new 15′ Challenger R/​T (with that big beautiful Hemi) I knew that I would need one dedicated shop to do all my hand washes and detailing.
I stopped in at Karmichael just up the road from my work at 9:00am on a Saturday morning without an appointment and they had my R/​T hand washed and waxed and I was out the door within an hour. WHO DOES THAT IN THIS DAY AND AGE??! Everything is always by appointment or «I’ll need it for a couple of hours», but not Karmichael. Within 5 minutes they began hand washing my car and prepping it for wax. I think what impressed me most was that there were two employees working on my car at one point. Keep in mind the shop was by no means empty, there were cars parked outside and most of the bays in the shop were full.
My new ride, «Valor» is my absolute baby and will never find it’s way into a regular car wash — hand wash and wax only. I’ll gladly spend a little extra having peace of mind knowing that my car is in safe hands and not subject to the merciless operation of a machine. As I waited the manager Mike chatted with me about Challengers and muscle cars and even applied a new customer discount to my bill, which was really the icing on the cake for me. While I was there I noticed that Karmichael takes a proactive approach to supporting the local economy, schools and functions. Their wall of thank you cards is just as impressive as the work they do inside of the shop.
Never going anywhere else but Karmichael. They took care of me very well. Would give them more stars if I could!

Mark, I wish you guys were half as concerned about cleaning cars as you are about replying to these reviews. The facts and reviews speak for themselves. You don’t have ANY good reviews…
You’re lying, plain and and simple. Lots of money for a poor detail. Then you and your attitude is appalling.
No harm no foul. Unilocalers go some where else.

Gave them a try even after they damaged my bosses vehicle during a routine detail. They ran it right into a pole or something & it had to be fixed at the auto body shop. Of course they paid for it.
Back to my car. I went because I won a gift card. They were so busy tending to the numerous dealership cars that I was stuck waiting for quite awhile before they even got to my car. Attention to detail is not their specialty. I noticed this right as I got in and saw the french fry that was still stuck between the console and the drivers seat. And they did not even attempt to clean the cup holder area in the middle of the console.
Sorry but it’s true :(

Sorry to say, but I can longer recommend this particular Karmichael branch due to very bad service encountered earlier today. This is more to do with their self service car wash than their detailing services. I had an issue in which the final spot free rinse was not working. I brought it up to a manager, and he said that the regular rinse should be good enough. I indicated that in the past, the regular rinse leaves spots. He then told me that since it spot free rinse ran out, it will not work. I asked for a partial refund, and he got somewhat upset, then he said «Fine…I’ll give you some of your f**king money back»…this is no way to respond to a customer complaint. He did have a helper dry my car off so it would not leave spots, so i ended up tipping the helper with my refund, but I still will never go back to this place ever again. There is no excuse for cussing at a customer for requesting a refund on a product that was not received. It’s a shame too, since I’ve used this place in the past for details, and was planning on using them in the future too, but since there are so many other quality detailers in the area, I’ll take my business elsewhere. In this day and age, with websites such as Unilocal and Tripadvisor, it’s surprising that businesses will still be jerks. Oh well… their loss… I’ll happily pay $ 350 dollars to another business elsewhere.

Very rude office manager who must be the owners son to stay working here! The xpress lube next to it advised me that at least 2 times a week they have angry people thinking that they own the car wash but they don’t Karmichaels does… the car wash eats your money and I left a not and no one ever called me back. I will take my business elsewhere

Extremely poor customer service. Please read the filtered reviews for honest feedback about this company. Some people like them and others had similar experiences to mine which involved extremely rude customer service.

I have been here 3 times. 1^st time was to get over spray removed from my vehicle. They failed to do a proper job. I ended up taking it Metropolitan Detail to get the over spray removed. About a year latter I decided to try them out again. This time just a basic hand car wash. After I got home I saw they missed multiple areas around the rims, bumper, and trim lines. I decided to try them one last time out of convenience on a basic hand car wash. When I arrived I showed the attendant what areas were missed at my visit 3 weeks ago. He assured me that those areas would be cleaned. After I got home I did a walk around AND THEY MISSED THE SAME AREAS AGAIN! For a detail shop there is a serious lack of detail. Never again will they get my money. Do yourself a favor and go somewhere else.